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Laboratory Service Engineer Jobs in Wisconsin (NOW HIRING)

Ametek

Product Support Engineer

Madison, WI · On-site

Define service needs during the development of new instruments in collaboration with project ... Today, our products serve a broad range of laboratory and process control applications in end ...

Intertek

Laboratory Technician

Kaukauna, WI · On-site

$19.25 - $25.50/hr

Laboratory Technician I - Kaukauna, WI Intertek, a leading provider of quality and safety solutions ... in the architectural, engineering, and construction (A/E/C) industry. Professional Service ...

Intertek

Laboratory Technician

Kaukauna, WI

$19.25 - $25.50/hr

Laboratory Technician I - Kaukauna, WI Intertek, a leading provider of quality and safety solutions ... in the architectural, engineering, and construction (A/E/C) industry. Professional Service ...

Intertek

Laboratory Technician

Kaukauna, WI

$19.25 - $25.50/hr

Laboratory Technician I - Kaukauna, WI Intertek, a leading provider of quality and safety solutions ... in the architectural, engineering, and construction (A/E/C) industry. Professional Service ...

Intertek

Laboratory Technician

Ripon, WI

$19.25 - $25.50/hr

Laboratory Technician I - Ripon, WI Intertek, a leading provider of quality and safety solutions to ... in the architectural, engineering, and construction (A/E/C) industry. Professional Service ...

Intertek

Laboratory Technician

Kaukauna, WI

$19.25 - $25.50/hr

Laboratory Technician I - Kaukauna, WI Intertek, a leading provider of quality and safety solutions ... in the architectural, engineering, and construction (A/E/C) industry. Professional Service ...

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Laboratory Service Engineer information

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$48

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How much do laboratory service engineer jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for laboratory service engineer in Wisconsin is $48.36, according to ZipRecruiter salary data. Most workers in this role earn between $37.12 and $60.67 per hour, depending on experience, location, and employer.

What is a Laboratory Service Engineer job?

A Laboratory Service Engineer is responsible for installing, maintaining, and repairing laboratory equipment used in research, diagnostics, and industrial applications. They ensure instruments operate correctly, calibrate systems, and troubleshoot technical issues. This role often involves working closely with scientists, lab technicians, and manufacturers to provide technical support and training. Strong problem-solving skills, technical expertise, and knowledge of laboratory instruments are essential for success in this position.

What are some typical challenges faced by Laboratory Service Engineers in their daily work?

Laboratory Service Engineers often encounter challenges such as troubleshooting complex equipment failures, staying updated with evolving laboratory technologies, and meeting tight deadlines to minimize equipment downtime. They may work in various environments, including hospitals, research labs, or industrial settings, often requiring travel between client sites. Effective time management and clear communication with both technical and non-technical staff are key for success. Additionally, adapting to changing safety standards and client-specific needs helps provide reliable and high-quality service.

What are the key skills and qualifications needed to thrive in the Laboratory Service Engineer position, and why are they important?

To thrive as a Laboratory Service Engineer, you need a solid background in electronics, instrumentation, and mechanical systems, often supported by a degree in engineering or a related technical field. Expertise with diagnostic tools, laboratory instrumentation, safety protocols, and possibly certifications like OEM training or ISO standards is highly valuable. Strong problem-solving, communication, and customer service skills are crucial for building client trust and working effectively with laboratory staff. These capabilities are important to ensure timely and accurate service, minimize equipment downtime, and maintain high laboratory productivity.

What are the most commonly searched types of Laboratory Service Engineer jobs in Wisconsin? The most popular types of Laboratory Service Engineer jobs in Wisconsin are:
What are popular job titles related to Laboratory Service Engineer jobs in Wisconsin? For Laboratory Service Engineer jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Laboratory Service Engineer jobs in Wisconsin look for? The top searched job categories for Laboratory Service Engineer jobs in Wisconsin are:
Laboratory Service Engineer jobs near you
Infographic showing various Laboratory Service Engineer job openings in Wisconsin as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $100,597 per year, or $48.4 per hour.
Product Support Engineer

Product Support Engineer

Ametek

Madison, WI • On-site

Full-time

Re-posted 16 days ago

AMETEK rating

7.6

Company rating: 7.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

68th of 142 rated electronics manufacturers

Job description

Reporting to the Global System Support Manager, this individual in the Global System Support Engineer position, will help solve complex customer issues, provide in-depth training to internal associates, install our instruments, and be a part of an organization that is growing and advancing our technology! We are actively investing in the development of new technologies, improving our existing technologies, and embracing innovation! The key responsibilities for our next Global System Support Engineer are outlined below and will require extensive international travel:
Key Responsibilities:
Installation
  • Manage the installation of atom probe instruments - domestic and internationally
  • Provide technical support of the product after installation.
  • Work hands on with high-voltage instruments.
  • Maintain, inspect and troubleshoot electrical installations across facilities.
  • Support and lead upgrades and infrastructure projects.
  • Ensure installations of our instruments are safe, compliant and future-ready.

Support
  • Manage technical support requests from the local team.
  • Manage and track all assigned escalations.
  • Define an escalation action plan in cooperation with the local customer service manager.
  • Travel to support these activities, if and when necessary.

Training
  • Define, in cooperation with local service managers, the training needs of the local service teams, including, but not limited to, mentoring, online training, and one on one tutoring.
  • Design and define the training programs.
  • Coordinate the execution of the training programs.

Projects (technical needs)
  • Define and track the spare parts needed for the spare parts catalog.
  • Manage and track requests sent to R&D, including, but not limited to, management of obsolescence and feedback for new product creation.
  • Communicate significant technical modifications to Field Service Engineers (FSE) and local teams to improve the
    reliability of the instruments.
  • Define service needs during the development of new instruments in collaboration with project/product managers.
  • Contribute to the instrument reliability improvement plan, including identifying typical problems, identifying the part to be used during preventive maintenance, and characterizing the most problematic parts.
  • Define maintenance programs.
  • Establish, distribute, and advise maintenance instructions in collaboration with FSE's and customer service managers.
  • Define the necessary tools and the requirements necessary for implementing support and documentation and support (videos, photos, etc.).
  • Perform on-site Instruments installation & qualification up to acceptance & customer basic training.
  • Assist other departments with in-house instrument testing or troubleshooting upon request.

Requirements
Education & Experience
  • Associate degree or equivalent experience with broad technical knowledge (electronics, physics, analytical techniques, micromechanics, ultra-high vacuum)
  • Minimum 5 years of experience with CAMECA instruments or within the Materials Science industry
  • 10+ years of experience as a Field Service Engineer or Product Engineer strongly preferred
  • Ability to travel internationally (approximately 50%)

Technical & Professional Skills
  • Strong interpersonal and communication skills
  • Ability to guide and support engineers remotely

Working Environment
  • Global role with approximately 50% travel (domestic and international)
  • Hands-on work with advanced instrumentation and field environments
  • Collaboration with global service teams, R&D, and customer support functions

About the Business Unit
CAMECA is a world leader in the design and manufacture of scientific instruments for elemental and isotopic microanalysis. CAMECA is a business unit of AMETEK, Inc., with offices located in Paris, France, and Madison, WI. CAMECA is committed to continuously broadening our product offerings and expanding the range of applications each instrument and technique can address through sustained, long-term R&D investments and close collaborations with leading academic research units. Today, our products serve a broad range of laboratory and process control applications in end markets that include semiconductor, nanoscience, environment, geology, nuclear, and material sciences.
Compensation
Employee Type: Salaried
Currency: USD
Salary Minimum: 80,000
Salary Maximum: 105,000
Incentive: No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.

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