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Laboratory Service Engineer Jobs in Wisconsin (NOW HIRING)

Therakos

Medical Device Service Engineer

Madison, WI

Job Title Medical Device Service Engineer Requisition JR000015824 Medical Device Service Engineer ... The ideal candidate is detail oriented, comfortable working in clinical or laboratory environments ...

Exactsciences

Equipment Service Engineer I

Madison, WI · On-site

$64K - $105K/yr

... with service standards. The position requires accurate documentation aligned with Good ... Conduct regular preventative maintenance and calibration events of laboratory instrumentation and ...

New

Exact Sciences

Equipment Service Engineer I

Madison, WI · On-site

$64K - $105K/yr

... with service standards. The position requires accurate documentation aligned with Good ... Conduct regular preventative maintenance and calibration events of laboratory instrumentation and ...

New

EMSAR

Field Service Engineer I

Madison, WI

... are, Laboratory, Self-Service Kiosk, and Critical Power sectors. EMSAR's customer-centric model enables the Company to customize and deliver the highest quality solutions to its blue-chip and ...

EMSAR

Field Service Engineer I

Madison, WI · On-site

... are, Laboratory, Self-Service Kiosk, and Critical Power sectors. EMSAR's customer-centric model enables the Company to customize and deliver the highest quality solutions to its blue-chip and ...

Ametek

Product Support Engineer

Madison, WI · On-site

Define, in cooperation with local service managers, the training needs of the local service teams ... Today, our products serve a broad range of laboratory and process control applications in end ...

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Laboratory Service Engineer information

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$48

$72

How much do laboratory service engineer jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for laboratory service engineer in Wisconsin is $48.36, according to ZipRecruiter salary data. Most workers in this role earn between $37.12 and $60.67 per hour, depending on experience, location, and employer.

What is a Laboratory Service Engineer job?

A Laboratory Service Engineer is responsible for installing, maintaining, and repairing laboratory equipment used in research, diagnostics, and industrial applications. They ensure instruments operate correctly, calibrate systems, and troubleshoot technical issues. This role often involves working closely with scientists, lab technicians, and manufacturers to provide technical support and training. Strong problem-solving skills, technical expertise, and knowledge of laboratory instruments are essential for success in this position.

What are some typical challenges faced by Laboratory Service Engineers in their daily work?

Laboratory Service Engineers often encounter challenges such as troubleshooting complex equipment failures, staying updated with evolving laboratory technologies, and meeting tight deadlines to minimize equipment downtime. They may work in various environments, including hospitals, research labs, or industrial settings, often requiring travel between client sites. Effective time management and clear communication with both technical and non-technical staff are key for success. Additionally, adapting to changing safety standards and client-specific needs helps provide reliable and high-quality service.

What are the key skills and qualifications needed to thrive in the Laboratory Service Engineer position, and why are they important?

To thrive as a Laboratory Service Engineer, you need a solid background in electronics, instrumentation, and mechanical systems, often supported by a degree in engineering or a related technical field. Expertise with diagnostic tools, laboratory instrumentation, safety protocols, and possibly certifications like OEM training or ISO standards is highly valuable. Strong problem-solving, communication, and customer service skills are crucial for building client trust and working effectively with laboratory staff. These capabilities are important to ensure timely and accurate service, minimize equipment downtime, and maintain high laboratory productivity.

What are the most commonly searched types of Laboratory Service Engineer jobs in Wisconsin? The most popular types of Laboratory Service Engineer jobs in Wisconsin are:
What are popular job titles related to Laboratory Service Engineer jobs in Wisconsin? For Laboratory Service Engineer jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Laboratory Service Engineer jobs in Wisconsin look for? The top searched job categories for Laboratory Service Engineer jobs in Wisconsin are:
Laboratory Service Engineer jobs near you
Infographic showing various Laboratory Service Engineer job openings in Wisconsin as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $100,597 per year, or $48.4 per hour.
Supervisor, Lab Service Engineering - Off Shift

Supervisor, Lab Service Engineering - Off Shift

Exact Sciences

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Exact Sciences rating

8.5

Company rating: 8.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

21st of 105 rated laboratories

Job description

Help us change lives
At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.
Position Overview
This role will be performed during nights and/or weekend hours. The Supervisor, Laboratory Service Engineer - Off Shift provides leadership support to the service engineering staff and will troubleshoot for equipment related escalated issues. This role is primarily responsible for overseeing service engineers during their scheduled shift and ensuring day to day activities in the laboratory sufficiently meet the laboratory's equipment needs. The Supervisor, Laboratory Service Engineer is expected to spend approximately 10% of their time performing lab service maintenance and repairs in the lab.
Essential Duties
Include, but are not limited to, the following:
  • Serve as the primary source of contact for service engineers, overseeing day to day service engineer functionality.
  • Conduct routine check in meetings with each service engineer, as appropriate.
  • Provide mentoring and technical guidance to service engineers.
  • Ensure ample coverage for day-to-day workload needs; recommending approval or rejection of requested time off.
  • Maintain oversight for quality of mechanical work performed and of appropriate documentation.
  • Escalate any quality or performance concerns of engineers to management.
  • Provide information and suggestions to the appropriate resource to improve company technical documentation or processes.
  • Work closely with the technical service team to provide service requirements and potential operational improvements.
  • Assist and coordinate training methodology and training documentation in conjunction with other engineer leads/leadership.
  • Escalate service concerns, as appropriate.
  • Support instrument and automation services leadership in the introduction and adoption of organizational initiatives.
  • Provide feedback on the effectiveness of training for new employees, training methodology, and training documentation in conjunction with other engineer leads/leadership.
  • Ensure that assigned support requests from cross-functional project teams or business units are being actively addressed.
  • Ensure that any incoming support requests from outside of the normal channels are properly routed to ensure they are assigned and actively addressed.
  • Commission new laboratory equipment such as centrifuges, liquid handling robots, and shakers.
  • Perform instrument installations and qualifications per service policies.
  • Track all service activities utilizing systems developed in accordance with service policies and procedures.
  • Ensure all service documentation is complete, timely, and accurate following good documentation practices (GDP).
  • Provide information and suggestions to the appropriate resources to improve company technical documentation and/or processes.
  • Ensure appropriate hand off communication and work completion between shifts.
  • Monitor and respond to incoming support requests by cross functional teams, or other communication that require lab service engineers.
  • Promote customer satisfaction through problem solving, clear and effective communications, professional appearance, and efficient repair/maintenance activities.
  • Manage schedule and work priorities to ensure that urgent customer requirements are addressed appropriately, and customer satisfaction is optimized.
  • Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future.
  • Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assess employee performance and provide helpful feedback and training opportunities.
  • Ability to effectively prioritize and delegate tasks.
  • Ability to communicate effectively with all levels of staff through both verbal and written communication.
  • Adaptable, open to change, and able to work in ambiguous situations and respond to new information and unexpected circumstances.
  • Self-motivated and reliable, able to stay focused on a task and work independently.
  • Strong attention to detail and focus on quality output.
  • Strong interpersonal skills; ability to easily convey concepts and priorities, as well as ability to solicit feedback and inputs across all levels of the organization.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company's Quality Management System policies and procedures.
  • Maintain regular and reliable attendance.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.
  • Required to work exclusively nights and/or weekends.
  • Ability to lift up to 40 pounds for approximately 5% of a typical working day.
  • Ability to work seated for approximately 60% of a typical working day. Ability to work standing for approximately 40% of a typical working day.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 60% of a typical working day.
  • Ability to comply with any applicable personal protective equipment requirements.
  • Ability to employ gross motor and fine motor skills during maintenance of laboratory equipment.
  • Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
  • Ability and means to travel between local Exact Sciences locations.
  • Ability to travel 25% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications
  • Bachelor's Degree in Engineering, Technology, Molecular Biology, Electronics, or field as outlined in the essential duties; or Associates degree and 2 years of relevant experience as outlined in the essential duties in lieu of Bachelor's Degree; or High School Diploma/General Education Degree (GED) and 4years of relevant experience as outlined in the essential duties in lieu of Bachelor's Degree.
  • 5+ years of experience in service engineering or related industry as outlined in the essential duties.
  • 3+ years of experience supporting the administration/execution of a service program.
  • 2+ years of experience leading and/or directing people and/or project teams.
  • Proficient in Microsoft Office programs, such as Word, Excel, and PowerPoint.
  • Authorization to work in the United States without sponsorship.
  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications
  • Bachelor's Degree in Engineering, Technology, Molecular Biology, Electronics, Life Sciences, or field as outlined in the essential duties.
  • 4+ years of experience leading and/or directing people and/or project teams.
  • Experience with Next-Generation Sequencing (NGS).
  • Experience with digital pathology imaging.
  • Experience maintaining histology equipment.
  • Experience with load and/or updated software applications.
  • Experience in the maintenance and repair of automation equipment.
  • Demonstrated mechanical aptitude relevant to maintenance and repair of complex laboratory equipment, such as liquid handling robots.
  • Demonstrated ability to plan workload, allocate tasks, and scale operations to align with business priorities.
  • Working knowledge of clinical laboratory service operations and activities.
#LI-MA1
Salary Range:
$91,000.00 - $155,000.00
The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible.
Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.
Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.
Not ready to apply? Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.
To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.

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