Laboratory Billing Manager Jobs in Raleigh, NC (NOW HIRING)

Job Title: Phlebotomist

Job Description

This role offers an experienced phlebotomist the opportunity to provide high-quality patient care and skilled specimen collection within a busy diagnostic and clinical environment. You will deliver an excellent customer experience, perform accurate blood draws and specimen collections, and manage related computer and administrative tasks. The position requires at least 2 years of phlebotomy experience and has strong potential to transition from a temporary to a permanent role.

Responsibilities

• Provide exceptional customer service to every patient, maintaining a professional, respectful, and patient-focused approach at all times.
• Perform blood collections by venipuncture and capillary techniques for patients across all age groups, with a primary focus on teen through geriatric populations.
• Collect specimens for a variety of tests, including routine laboratory work, drug screens, paternity tests, alcohol tests, and other diagnostic studies as required.
• Accurately perform data entry of patient information into computer systems in a timely manner, ensuring completeness and accuracy of all records.
• Process billing information and collect payments when required, following established procedures and maintaining confidentiality.
• Prepare collected specimens for testing and analysis, including proper labeling, handling, and processing according to laboratory protocols.
• Maintain accurate patient and specimen information logs, ensuring all documentation is complete, organized, and compliant with regulatory standards.
• Carry out administrative and clerical duties as necessary to support efficient operations, such as filing, documentation, and coordination of patient flow.
• Travel to additional sites when needed to provide coverage and ensure continuity of service.
• Work independently in a rheumatology office and diagnostic setting, managing daily workflow and prioritizing tasks without direct on-site supervision.
• Handle a daily specimen volume of approximately 25–30 patients, particularly during busy morning hours, while maintaining accuracy and quality.
• Collaborate professionally with physicians and clinical staff, supporting routine lab work and contributing to a positive, cooperative work environment.

Essential Skills

• At least 2 years of phlebotomy experience in a clinical, laboratory, or diagnostic setting.
• Proficiency in performing blood draws using venipuncture and capillary techniques for patients across multiple age groups.
• Demonstrated ability to collect specimens for routine laboratory tests, drug screens, paternity tests, alcohol tests, and other diagnostic procedures.
• Strong customer service skills with the ability to create a positive patient experience and communicate clearly and professionally.
• Solid computer skills, including accurate and timely data entry of patient and billing information.
• Ability to prepare, label, and process specimens for testing and analysis in accordance with laboratory protocols.
• Experience maintaining patient and specimen logs and handling administrative and clerical duties related to phlebotomy services.
• Capability to work independently with minimal supervision, managing workload and prioritizing tasks effectively.
• Professional demeanor suitable for working within a healthcare and diagnostic environment.
• Phlebotomy certification (where required by local regulations or as specified for the role).

Additional Skills & Qualifications

• Experience working in a laboratory or diagnostic company environment.
• Experience in a rheumatology office or similar outpatient clinical setting.
• Comfort working with teen through geriatric patient populations in a busy morning clinic environment.
• Ability to handle a moderate daily patient volume (approximately 25–30 patients) while maintaining accuracy and composure.
• Strong attention to detail and organizational skills for managing logs, documentation, and billing information.
• Effective interpersonal skills to collaborate with physicians and clinical staff in a professional manner.
• Interest in a temporary role with potential to convert to a permanent position, depending on performance and business needs.

Work Environment

This role is based in a clinical and diagnostic setting, including work within a rheumatology office and a large, well-known diagnostic organization. You will typically work Monday through Friday from 8:00 a.m. to 5:00 p.m., with the busiest hours in the mornings due to higher patient volume. The position involves working largely on your own at the site, so you will manage your own workflow and daily responsibilities without constant on-site supervision. You will use computer systems regularly for data entry, patient records, and billing, alongside standard phlebotomy and laboratory equipment for blood draws and specimen processing. The environment is professional and patient-focused, with physicians and staff who expect reliable, courteous collaboration. The role may require occasional travel to additional locations to provide coverage as needed.

This is a Contract to Hire position based out of Wake Forest, NC.

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Wake Forest,NC.

This position is anticipated to close on Jul 31, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.