Laboratory Billing Manager Jobs in Raleigh, NC (NOW HIRING)

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

High-Containment Biosafety & Facilities Manager

Regional Biocontainment Laboratory (RBL) - Duke Human Vaccine Institute

Be You.
Position Overview:

The Duke Human Vaccine Institute (DHVI) is a multidisciplinary research organization within the Duke University School of Medicine dedicated to advancing basic, translational, and clinical research aimed at developing innovative vaccines, therapeutics, and diagnostic tools for infectious diseases that affect global health. The Duke Regional Biocontainment Laboratory (RBL), a division of DHVI, provides secure Biosafety Level 3 (BSL-3) laboratory facilities and support services for infectious disease research conducted on both Duke's main research campus and its Research Triangle Park (RTP) campus.

Minimum Requirements:

Education:

Bachelor's degree in a related scientific discipline. A Master's degree or PhD is preferred.

Experience:

Minimum of five years of related experience. Must have previous experience managing projects. Experience must include a minimum of one-year in a lead/supervisory/managerial role.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION/EXPERIENCE

The successful applicant must be eligible for and willing to:

• Work with hazardous biological agents handled at BSL-2 and BSL-3
• Work with small animals handled at ABSL-2 and ABSL-3
• Comply with vaccination requirements when necessary
• Successfully complete and maintain US Department of Justice screening for Select Agent registration
• Achieve external certification for independent work at BSL-3

Preferred Qualifications:

• Strong background in biosafety, previous BSL-3 compliance monitoring, supply chain and logistics management, and facilities management
• Master's degree or PhD in Biology, Microbiology, Virology, or related scientific field preferred
• Biological safety credential (RBP, CBSP) preferred
• Proficient in technical writing and safety training development and delivery
• Excellent interpersonal skills and experience working with researchers with diverse backgrounds and experiences

Be Bold.

Position Description:

DHVI Biosafety

• Maintain efficient day-to-day operations of the assigned laboratory facility, coordinate research activities of multiple laboratories, resource scheduling and billing
• Direct supervision of four DHVI Lab Assistants
• Compliance monitoring of annual training and health screening requirements for all facility users
• Periodic auditing of research staff to ensure SOP compliance
• Train and instruct research staff that will be utilizing the RBL facility (BSL-3/ABSL-3), including various Duke research laboratories needing to work within a BSL-3 facility for safety
• Direct day-to-day activities of staff, as well as the project management goals of the facility
• Utilize effective project and resource management needed for successful operation and service
• Control and maintain GHRB training and access request workflows in Smartsheet to coordinate security and biosafety activities. Perform periodic audit to ensure concordance with Duke Security Lenel system. (New task taken over from previous admin assistant)
• Source and maintain an inventory of required safety supplies and laboratory equipment to ensure full compliance with Standard Operating Procedures (SOPs) and meet end user and Core Manager research needs
• Track inventory and locations of capital equipment located within the RBL. Reconcile inventory with Duke Procurement when requested
• Purchase and maintain list of equipment service contracts and coordinate with staff and vendor when service is needed (New task taken over from previous admin assistant)
• Manage routine maintenance, monitoring and emergency response for RBL freezers
• Ensure required safety checks and waste removal is fully compliant with relevant SOPs.
• Coordinate laboratory and equipment decontamination and maintenance with relevant Duke offices/departments (e.g. Engineering and Operations).
• Participate in meetings of the Facility Operations and Core support teams. Participate in cost model development, use projections and budgeting for compliant cost recovery.
• Coordinate incoming/outgoing material transfers with the facility leadership, the Duke Biological Safety Officer/Responsible Official and the Duke Office of Export Controls to ensure full compliance with all local, state and federal regulations.
• Work to improve/optimize existing SOP Develop and implement new SOPs; Lead development, optimization, qualification and validation efforts for assays and procedures, as requested by the research sponsor / Facility Director / Core Manager.
• Prepare use reports, Institutional Biosafety Committee registrations, CDC compliance documents, and grant report inputs, as needed.
• Participate as a member of the Duke Select Agent Team, along with the RBL Director and the DHVI Director of Safety.
• Participate in training personnel who conduct Select Agent research to assure compliance with the Select Agent Final Rule, and with all written Select Agent Plans (Incident Response, Safety, and Security).
• Perform other duties as requested by the DHVI Director of Safety

RBL Operations and Administration

• Provide administrative support to RBL Leadership
• Assist RBL Leadership and Team Leads in managing research projects, developing and administering budgets, schedules, and performance metrics
• Schedule and coordinate arrangements for seminars, conferences, meetings, and speaking engagements as needed.
• Assist with scheduling visitor access, maintaining visitor instruction guides, and managing parking passes
• Manage and consult on RBL budgets and assist with the development of new budget proposals for grants and other funding opportunities
• Collaborate with Duke RBL laboratories and with other RBL network laboratories
• Maintain office supplies and equipment
• Assist with onboarding of new employees
• Maintain GHRB Email Listservs
• Place orders in Buy@Duke to support RBL Operations. Review shopping carts to ensure compliance with Buy@Duke and Duke Procurement policies. Serve as onsite resource for RBL staff on instruction and guidance for proper use of Buy@Duke
• Prepare travel and expense reports for reimbursement for RBL Leadership
• Screen and route mail and documents. Assist RBL staff with outgoing commercial shipments as needed. Notify RBL staff of package deliveries
• Attend program and operations meetings to take minutes and monitor action items
• Assist in the preparation and monitoring of budgets based on program activities and departmental operations.
• Perform other related duties as needed by RBL Leadership.

DHVI Facilities

• Conduct routine inspections of all DHVI assigned space and verify occupancy; work closely with DHVI Facilities Director and DHVI Chief Administrative Officer to identify space assignment changes
• Work closely with DHVI Finance to ensure all WebCentral updates are completed by the required deadlines (5 times per year); track all assigned DHVI space; update WebCentral immediately when staff exit the DHVI
• Serve as a member of the call-tree for all water detection alarms for DHVI laboratories and support spaces during both normal business hours and after-hours
• Monitor and manage the DHVI back-up freezer pool in Minus80 software portal and coordinate routine PM for each unit with proper vendor, responding to alarms as needed
• Support freezer alarm set-up process for all DHVI labs, and serve as back-up responder to alarms during both normal business hours and after-hours
• Work closely with DHVI laboratory teams and the DHVI Facility Director to coordinate laboratory and equipment moves as needed
• Develop and maintain DHVI emergency contact list in SmartSheet or other reliable software

Choose Duke.

Join our award-winning team and be part of an inclusive culture that values excellence, innovation, and discovery. Duke University is consistently ranked among the top universities worldwide and is renowned for its cutting-edge research across disciplines. Beyond the engaging work, you'll also benefit from Duke's competitive benefits package, including health insurance plans, generous paid time off, retirement programs with employer contributions, tuition assistance for employees and their children, and more.

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $85,718.00 to USD $138,507.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goesbeyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender,gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Duke aspires to create a community built oncollaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).