We're seeking an experienced Customer Service Supervisor to lead client support operations, develop ... lab operations, and internal departments. What You'll Do * Lead, coach, and develop client services ...
We're seeking an experienced Customer Service Supervisor to lead client support operations, develop ... lab operations, and internal departments. What You'll Do * Lead, coach, and develop client services ...
We're seeking an experienced Customer Service Supervisor to lead client support operations, develop ... lab operations, and internal departments. What You'll Do * Lead, coach, and develop client services ...
We're seeking an experienced Customer Service Supervisor to lead client support operations, develop ... lab operations, and internal departments. What You'll Do * Lead, coach, and develop client services ...
Electron Microscopy Technologist
Spring, TX · On-site
Work closely with scientists to coordinate daily lab operations and guide technical assignments. * Provide technical expertise to research programs, business units, and customer support, both ...
Electron Microscopy Technologist
Spring, TX · On-site
Work closely with scientists to coordinate daily lab operations and guide technical assignments. * Provide technical expertise to research programs, business units, and customer support, both ...
This Assistant Laboratory Director supports LC-MS/MS-based research and partners with the Laboratory Director and PI to manage daily lab operations, ensure high data quality, and advance research ...
This Assistant Laboratory Director supports LC-MS/MS-based research and partners with the Laboratory Director and PI to manage daily lab operations, ensure high data quality, and advance research ...
Electron Microscopy Technologist
Spring, TX · On-site
Work closely with scientists to coordinate daily lab operations and guide technical assignments. * Provide technical expertise to research programs, business units, and customer support, both ...
Electron Microscopy Technologist
Spring, TX · On-site
Work closely with scientists to coordinate daily lab operations and guide technical assignments. * Provide technical expertise to research programs, business units, and customer support, both ...
Perform support role in lab operations by duplicatinginstructional materials, answering phone calls and screening visitors. Organize, maintain, and control inventory. Receive, store, and distribute ...
Perform support role in lab operations by duplicatinginstructional materials, answering phone calls and screening visitors. Organize, maintain, and control inventory. Receive, store, and distribute ...
Electron Microscopy Technologist
Spring, TX · On-site
Work closely with scientists to coordinate daily lab operations and guide technical assignments. * Provide technical expertise to research programs, business units, and customer support, both ...
Electron Microscopy Technologist
Spring, TX · On-site
Work closely with scientists to coordinate daily lab operations and guide technical assignments. * Provide technical expertise to research programs, business units, and customer support, both ...
Our Bliss platform supports product quality, EPA adherence, and operational efficiency across complex multi-site lab environments. We are expanding our enterprise capability and growing our global ...
Our Bliss platform supports product quality, EPA adherence, and operational efficiency across complex multi-site lab environments. We are expanding our enterprise capability and growing our global ...
Laboratory Manager - TCH Pathology
Houston, TX · On-site
$57K - $67K/yr
This Assistant Laboratory Director supports LC-MS/MS-based research and partners with the Laboratory Director and PI to manage daily lab operations, ensure high data quality, and advance research ...
Laboratory Manager - TCH Pathology
Houston, TX · On-site
$57K - $67K/yr
This Assistant Laboratory Director supports LC-MS/MS-based research and partners with the Laboratory Director and PI to manage daily lab operations, ensure high data quality, and advance research ...
Licensee Gauge Lab Coordinator
Houston, TX · On-site
Support the operational readiness of the global licensee network by coordinating procurement ... Maintain and update Gauge Lab records to ensure accurate tracking of licensee transactions and ...
Licensee Gauge Lab Coordinator
Houston, TX · On-site
Support the operational readiness of the global licensee network by coordinating procurement ... Maintain and update Gauge Lab records to ensure accurate tracking of licensee transactions and ...
Support the operational readiness of the global licensee network by coordinating procurement ... Maintain and update Gauge Lab records to ensure accurate tracking of licensee transactions and ...
Support the operational readiness of the global licensee network by coordinating procurement ... Maintain and update Gauge Lab records to ensure accurate tracking of licensee transactions and ...
Project Engineer
Pasadena, TX · On-site
The incumbent will be involved in lab operations including chemical synthesis, purification and analysis. The candidate will be required to function effectively independently and in work teams. The ...
Project Engineer
Pasadena, TX · On-site
The incumbent will be involved in lab operations including chemical synthesis, purification and analysis. The candidate will be required to function effectively independently and in work teams. The ...
Our Bliss platform supports product quality, EPA adherence, and operational efficiency across complex multi-site lab environments. We are expanding our enterprise capability and growing our global ...
Our Bliss platform supports product quality, EPA adherence, and operational efficiency across complex multi-site lab environments. We are expanding our enterprise capability and growing our global ...
Support the operational readiness of the global licensee network by coordinating procurement ... Maintain and update Gauge Lab records to ensure accurate tracking of licensee transactions and ...
Support the operational readiness of the global licensee network by coordinating procurement ... Maintain and update Gauge Lab records to ensure accurate tracking of licensee transactions and ...
Histotechnician
Houston, TX · On-site
$30 - $40/hr
Support efficient lab operations and contribute to a collaborative, highperforming environment. Qualifications * Associate or Bachelor's degree in Biology or related field * HT or HTL certification ...
Histotechnician
Houston, TX · On-site
$30 - $40/hr
Support efficient lab operations and contribute to a collaborative, highperforming environment. Qualifications * Associate or Bachelor's degree in Biology or related field * HT or HTL certification ...
Histotechnician
Houston, TX · On-site
$30 - $40/hr
Support efficient lab operations and contribute to a collaborative, high-performing environment. Qualifications * Associate or Bachelor's degree in Biology or related field * HT or HTL certification ...
Histotechnician
Houston, TX · On-site
$30 - $40/hr
Support efficient lab operations and contribute to a collaborative, high-performing environment. Qualifications * Associate or Bachelor's degree in Biology or related field * HT or HTL certification ...
Program Administrator II
Houston, TX · On-site
$50K/yr
... lab operations. Responsibilities include compliance and reporting support, scheduling, purchasing and timekeeping assistance, project documentation, service renewals, and equipment-related ...
Program Administrator II
Houston, TX · On-site
$50K/yr
... lab operations. Responsibilities include compliance and reporting support, scheduling, purchasing and timekeeping assistance, project documentation, service renewals, and equipment-related ...
Program Administrator II
Houston, TX · Hybrid
$50K/yr
... lab operations. Responsibilities include compliance and reporting support, scheduling, purchasing and timekeeping assistance, project documentation, service renewals, and equipment-related ...
Program Administrator II
Houston, TX · Hybrid
$50K/yr
... lab operations. Responsibilities include compliance and reporting support, scheduling, purchasing and timekeeping assistance, project documentation, service renewals, and equipment-related ...
PRN Lab Technician Phlebotomist
Houston, TX · On-site
$18.25 - $24/hr
The PRN Laboratory Technician will be responsible for running the day-to-day operations of the lab. They will aid in research related activities and clinical research including collecting blood ...
Quick apply
PRN Lab Technician Phlebotomist
Houston, TX · On-site
$18.25 - $24/hr
The PRN Laboratory Technician will be responsible for running the day-to-day operations of the lab. They will aid in research related activities and clinical research including collecting blood ...
Monitor inventory weekly, bi-weekly, and monthly to ensure all required client orders and lab operations can be successfully fulfilled efficiently. * Provide recommendations for improvement regarding ...
Monitor inventory weekly, bi-weekly, and monthly to ensure all required client orders and lab operations can be successfully fulfilled efficiently. * Provide recommendations for improvement regarding ...
Lab Operations information
See Houston, TX salary details
$9.18 - $12.27
1% of jobs
$12.27 - $15.36
4% of jobs
$18.12 is the 25th percentile. Wages below this are outliers.
$15.36 - $18.45
22% of jobs
The median wage is $21.47 / hr.
$18.45 - $21.54
23% of jobs
$21.54 - $24.63
23% of jobs
$25.05 is the 75th percentile. Wages above this are outliers.
$24.63 - $27.71
9% of jobs
$27.71 - $30.80
8% of jobs
$30.80 - $33.89
4% of jobs
$33.89 - $36.98
2% of jobs
$36.98 - $40.07
1% of jobs
$40.07 - $43.16
1% of jobs
$9
$24
$43
How much do lab operations jobs pay per hour?
What are the key skills and qualifications needed to thrive in lab operations?
What is the difference between Lab Operations vs Laboratory Technician?
| Aspect | Lab Operations | Laboratory Technician |
|---|---|---|
| Required Credentials | Typically requires a bachelor's degree in a science or related field | Often requires an associate degree or certification in laboratory technology |
| Work Environment | Involves overseeing lab workflows, managing staff, and ensuring compliance | Hands-on testing, sample preparation, and data recording in laboratory settings |
| Employer & Industry Usage | Used in research labs, clinical labs, and industrial settings for management roles | Common in clinical, medical, and industrial laboratories for technical tasks |
Lab Operations professionals focus on managing laboratory workflows, staff, and compliance, often requiring a bachelor's degree. Laboratory Technicians perform hands-on testing and sample analysis, typically with an associate degree or certification. While both roles are essential in laboratory settings, Lab Operations roles are more managerial and oversight-oriented, whereas Laboratory Technicians are more technical and operational.
What is lab operations?
What are some common challenges faced in lab operations roles, and how can they be effectively managed?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 15 days ago
Job description
Description
At SPL, the work you do matters. Our teams provide trusted energy and environmental testing and measurement solutions that protect communities, support critical infrastructure, and safeguard the environment. With a nationwide footprint and opportunities for growth across multiple locations and disciplines, SPL is a place where you can build a career while making a real-world impact.
We're seeking an experienced Customer Service Supervisor to lead client support operations, develop a high-performing team, and strengthen service delivery for our environmental laboratory located in Conroe, TX.
This is an excellent opportunity for a customer-focused leader to oversee daily client service operations, resolve complex concerns, improve workflows, and coordinate effectively across clients, field teams, lab operations, and internal departments.
What You'll Do
- Lead, coach, and develop client services staff, including work assignments, priorities, performance, and training
- Oversee daily client service activities to ensure inquiries, requests, project requirements, and deliverables are handled accurately, professionally, and on schedule
- Serve as a primary client contact and provide guidance regarding service options, project planning, compliance requirements, and departmental capabilities
- Guide the resolution of client concerns and escalations, ensuring timely follow-through and effective communication
- Coordinate field-related activities as needed, including scheduling, permit review, and chain-of-custody documentation
- Monitor workflow and review reports, quotes, invoices, and other client-facing documentation for accuracy and compliance
- Ensure compliance with SOPs, regulatory requirements, documentation controls, and quality-system expectations
- Track performance, identify service or operational gaps, and implement improvements with leadership
- Support the implementation and effective use of systems, tools, processes, and initiatives that enhance client service operations.
- Review client invoices and support payment processing, aging review, customer follow-up, purchase-order reconciliation, and related administrative activities
- Assist with recruiting, onboarding, training, staffing, and succession planning efforts
- Perform other duties as assigned
Requirements
What We're Looking For
- Bachelor's degree in Science, Business, or relevant discipline; equivalent combination of education and experience may be considered in lieu of degree
- 5+ years of customer service or project coordination experience within technical, laboratory, or service-based environments
- 2+ years of experience supervising or leading customer service teams, including coaching, development, and workflow coordination
- Working knowledge of laboratory operations, environmental testing, chain-of-custody requirements, quality systems, and regulatory processes strongly preferred
- Proficiency in Microsoft Office Suite and and client service systems, including LIMS and CRM
- Strong problem-solving and process-improvement skills, with the ability to manage competing priorities in a fast-paced environment
What We Offer
- Competitive compensation
- Medical, dental, and vision coverage
- 401(k) with company match
- Employer-paid life, AD&D, and disability insurance
- Paid time off, sick leave, and paid holidays
- Paid parental leave
- Employee Assistance Program (EAP)
- Tuition reimbursement and professional development support
Work Schedule & Travel
- Full-time position with flexibility to provide after-hours support as needed for urgent client or internal needs
- Occasional local or overnight travel may be required for client visits, meetings, or training activities
Our Commitment to Diversity & Inclusion
At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know.
Visa Sponsorship
At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.