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Lab Account Manager Jobs in Washington (NOW HIRING)

Solutions³ LLC

Lab Manager III

Arlington, VA · On-site

$112K - $131K/yr

... accounts and resetting credentials * Performing implementation of granular access control, and ... lab management or systems administration experience Powered by JazzHR M8jiNFWd63

Solutions³ LLC

Lab Manager II

Arlington, VA · On-site

$84K - $103K/yr

... accounts and resetting credentials * Performing implementation of granular access control, and ... lab management or systems administration experience Powered by JazzHR T51VEZ0Ugx

ARSIEM Corporation

Lab Manager III

Arlington, VA · On-site

... user accounts and resetting credentials • Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and ...

ARSIEM Corporation

Lab Manager III

Arlington, VA · On-site

... user accounts and resetting credentials • Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and ...

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Lab Account Manager information

What are some common challenges faced by lab account managers when balancing client needs with laboratory capabilities?

Lab Account Managers often navigate the challenge of aligning client expectations with the laboratory’s technical capabilities and capacity. This requires clear communication and active problem-solving, especially when clients request services outside the lab’s standard offerings or tight turnaround times. Success in this role involves understanding both the scientific aspects and business priorities, ensuring clients receive accurate information about feasibility and timelines. Building strong internal relationships with lab technicians and management also helps resolve challenges efficiently.

What is a lab account manager?

A Lab Account Manager is a professional responsible for managing relationships between a laboratory and its clients or accounts. They serve as the main point of contact, ensuring clients' needs are met, coordinating laboratory services, and overseeing project timelines and deliverables. Lab Account Managers also handle inquiries, provide technical support, and help drive business growth by identifying new opportunities with existing or potential clients. Their role often requires a blend of scientific knowledge and strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a lab account manager?

To thrive as a Lab Account Manager, you need a solid background in life sciences or laboratory operations, often supported by a relevant degree and experience in account management or sales. Familiarity with CRM software, laboratory information systems (LIS), and product knowledge related to lab equipment or services is typically required. Strong interpersonal, negotiation, and problem-solving skills distinguish top performers in this role. These competencies ensure effective client relationship management, driving business growth and customer satisfaction in highly technical environments.
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Lab Account Manager jobs near you
Infographic showing various Lab Account Manager job openings in Washington as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Lab Manager III

Solutions³ LLC

Arlington, VA • On-site

$112K - $131K/yr

Full-time

Re-posted 12 days ago

Job description

Title: Lab Manager III
Description: 
Solutions³ LLC is supporting our prime contractor and their U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution.  
 
Solutions³ LLC is seeking a Lab Manager III to support this critical mission by performing investigations to characterize the severity of breaches, developing mitigation plans, and assisting with the restoration of services.
Eligibility: 
  • Must be a US Citizen 
  • Must have an active Secret clearance, TS/SCI is preferred
  • Must be able to obtain DHS Suitability prior to starting employment  
  • 5+ years of directly relevant experience in system administration
Responsibilities Include: 
  • Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements
  • Support the implementation of new technologies and equipment in the lab environment
  • Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations
  • Advises and provides insight on development of lab standard operating procedures (SOPs) and policies
  • Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
  • Provide support for MacOS and iOS to users
  • Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
  • Monitor and respond to users on IT helpdesk channels and phone lines
  • Assist in the management of user accounts and resetting credentials
  • Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security
  • Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks
  • Monitor channels for storage-related network and system issues and remediate them as they occur
Required Skills: 
  • Experience with multiple operating systems, to include Linux/Unix & MacOS
  • Experience and knowledge of networking and network administration
  • Experience with Virtual Private Networks (VPN)
  • Experience with virtual desktops (Citrix, VMWare)
  • Must be able to work collaboratively across physical locations
Desired Skills:  
  • Experience working with SIEMs to include ELK and Splunk
  • Virtualization automation and optimization
  • Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
  • Experience with writing technical procedures and standard operating procedures
Desired Certifications: CEH, Sec+, Network+, CCNA
Required Education: BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years lab management or systems administration experience

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