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Lab Account Manager Jobs in Washington (NOW HIRING)

NewGen Technologies

Lab Manager III

Arlington, VA · On-site

... lines * Assist in the management of user accounts and resetting credentials * Perform ... years lab management or systems administration experience * 5+ years of directly relevant ...

ARSIEM

Lab Manager III

Arlington, VA

... accounts and resetting credentials * Performing implementation of granular access control, and ... years of lab management or systems administration experience. * 5+ years of directly relevant ...

ARSIEM

Lab Manager III

Arlington, VA · On-site

... accounts and resetting credentials * Performing implementation of granular access control, and ... years of lab management or systems administration experience. * 5+ years of directly relevant ...

ARSIEM

Lab Manager III

Arlington, VA · On-site

... accounts and resetting credentials * Performing implementation of granular access control, and ... years of lab management or systems administration experience. * 5+ years of directly relevant ...

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Lab Account Manager information

What are some common challenges faced by Lab Account Managers when balancing client needs with laboratory capabilities?

Lab Account Managers often navigate the challenge of aligning client expectations with the laboratory’s technical capabilities and capacity. This requires clear communication and active problem-solving, especially when clients request services outside the lab’s standard offerings or tight turnaround times. Success in this role involves understanding both the scientific aspects and business priorities, ensuring clients receive accurate information about feasibility and timelines. Building strong internal relationships with lab technicians and management also helps resolve challenges efficiently.

What is a Lab Account Manager?

A Lab Account Manager is a professional responsible for managing relationships between a laboratory and its clients or accounts. They serve as the main point of contact, ensuring clients' needs are met, coordinating laboratory services, and overseeing project timelines and deliverables. Lab Account Managers also handle inquiries, provide technical support, and help drive business growth by identifying new opportunities with existing or potential clients. Their role often requires a blend of scientific knowledge and strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a Lab Account Manager, and why are they important?

To thrive as a Lab Account Manager, you need a solid background in life sciences or laboratory operations, often supported by a relevant degree and experience in account management or sales. Familiarity with CRM software, laboratory information systems (LIS), and product knowledge related to lab equipment or services is typically required. Strong interpersonal, negotiation, and problem-solving skills distinguish top performers in this role. These competencies ensure effective client relationship management, driving business growth and customer satisfaction in highly technical environments.
What are popular job titles related to Lab Account Manager jobs in Washington? For Lab Account Manager jobs in Washington, the most frequently searched job titles are:
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What cities in Washington are hiring for Lab Account Manager jobs? Cities in Washington with the most Lab Account Manager job openings:
Lab Account Manager jobs near you
Infographic showing various Lab Account Manager job openings in Washington as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.
ALS Lab Manager

ALS Lab Manager

Contact Government Services, LLC

Washington, DC

$102K - $139K/yr

Full-time

Re-posted 8 days ago

Job description

Automated Litigation Support Lab Manager 
Employment Type: Full-Time, Experienced
Department: Finance

As a CGS ALS Lab Manager, you will leverage industry knowledge, and market research, and have wide-ranging experiences across operating systems and coding languages. You will serve as the lead manager responsible for the delivery of lab data processing services and be responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and providing the case attorney with detailed notice of deficiencies.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
Skills and attributes for success:
- Serves as the lead manager responsible for delivery of lab data processing services.
- Primarily ensures timely and accurate completion of tasks.  Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications.
- Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request.
- Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies.
- Responsible for keeping the client informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work.
- Responsible for webhosting support for unsupported cases managed by the lab.
- Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.
- Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production.

Qualifications:
- Extensive Relativity experience required.
- Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred.
- At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review.
- At least five years of experience at the management/supervisory level.
- Requires thorough knowledge of the litigation discovery process, and the EDRM workflow.
- Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools.
- Undergraduate degree required, preferably in computer science or related field.  Only the Contracting Officer can approve a waiver of the degree requirement.

Ideally, you will also have:
- Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued.

Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: info@cgsfederal.com

#CJ

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.