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Lab Account Manager Jobs in Ohio (NOW HIRING)

Lab Technician

Solon, OH · On-site

$17.75 - $23.50/hr

PKOH), specializes in supplier selection and management, planning, implementing, managing the ... Health saving account * Dental insurance * Vision insurance * Life insurance * 401(k) * Pension ...

Lab Technician

Tipp City, OH

$18 - $24/hr

PKOH), specializes in supplier selection and management, planning, implementing, managing the ... Health saving account * Dental insurance * Vision insurance * Life insurance * 401(k) * Pension ...

Lab Technician

Solon, OH · On-site

$17.75 - $23.50/hr

PKOH), specializes in supplier selection and management, planning, implementing, managing the ... Health saving account * Dental insurance * Vision insurance * Life insurance * 401(k) * Pension ...

Lab Technician

Tipp City, OH · On-site

$18 - $24/hr

PKOH), specializes in supplier selection and management, planning, implementing, managing the ... Health saving account * Dental insurance * Vision insurance * Life insurance * 401(k) * Pension ...

... Management System, and analytical responsibilities. Reports to the QC Leader. In this role, you ... Health Savings Account (HSA) * Paid holidays, vacation, and parental leave * Flexible work ...

... Management System, and analytical responsibilities. Reports to the QC Leader. In this role, you ... Health Savings Account (HSA) * Paid holidays, vacation, and parental leave * Flexible work ...

... Management System, and analytical responsibilities. Reports to the QC Leader. In this role, you ... Health Savings Account (HSA) * Paid holidays, vacation, and parental leave * Flexible work ...

Lab Technician

Brecksville, OH · Hybrid

$18 - $24/hr

Participate in laboratory management activities, including inventory control and standard operating ... Health Savings Account (HSA) * Paid holidays, vacation, and parental leave * Flexible work ...

Lab Technician

Brecksville, OH · On-site

$18 - $24/hr

Participate in laboratory management activities, including inventory control and standard operating ... Health Savings Account (HSA) * Paid holidays, vacation, and parental leave * Flexible work ...

Lab Technician

Brecksville, OH · Hybrid

$18 - $24/hr

Participate in laboratory management activities, including inventory control and standard operating ... Health Savings Account (HSA) * Paid holidays, vacation, and parental leave * Flexible work ...

Lab Technician

Mentor, OH · On-site

$28/hr

Fully manage and lead product analysis and testing while documenting progress and results in the ... spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

Lab Technician

Mentor, OH · On-site

$28/hr

Fully manage and lead product analysis and testing while documenting progress and results in the ... spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

Lab Technician

Mentor, OH · On-site

$28/hr

Fully manage and lead product analysis and testing while documenting progress and results in the ... spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

Showing results 21-40

Lab Account Manager information

What is a lab account manager?

A Lab Account Manager is a professional responsible for managing relationships between a laboratory and its clients or accounts. They serve as the main point of contact, ensuring clients' needs are met, coordinating laboratory services, and overseeing project timelines and deliverables. Lab Account Managers also handle inquiries, provide technical support, and help drive business growth by identifying new opportunities with existing or potential clients. Their role often requires a blend of scientific knowledge and strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a lab account manager?

To thrive as a Lab Account Manager, you need a solid background in life sciences or laboratory operations, often supported by a relevant degree and experience in account management or sales. Familiarity with CRM software, laboratory information systems (LIS), and product knowledge related to lab equipment or services is typically required. Strong interpersonal, negotiation, and problem-solving skills distinguish top performers in this role. These competencies ensure effective client relationship management, driving business growth and customer satisfaction in highly technical environments.

What are some common challenges faced by lab account managers when balancing client needs with laboratory capabilities?

Lab Account Managers often navigate the challenge of aligning client expectations with the laboratory’s technical capabilities and capacity. This requires clear communication and active problem-solving, especially when clients request services outside the lab’s standard offerings or tight turnaround times. Success in this role involves understanding both the scientific aspects and business priorities, ensuring clients receive accurate information about feasibility and timelines. Building strong internal relationships with lab technicians and management also helps resolve challenges efficiently.

What cities in Ohio are hiring for Lab Account Manager jobs?

Cities in Ohio with the most Lab Account Manager job openings:

Accounts Receivable Specialist

Blue Ash, OH • On-site

Element Materials Technology
Manufacturing • 10K+ employees

$19.50 - $25.75/hr

Other

Re-posted 18 days ago


Element Materials Technology rating

7.1

Company rating: 7.1 out of 10

Based on 44 frontline employees who took The Breakroom Quiz


Job description

Overview
Join Element Materials Technology as an Accounts Receivable Specialist and play a key role in supporting our financial operations. In this position, you will partner with laboratories and customers to manage collections, resolve billing inquiries, apply unapplied cash, and help reduce outstanding receivables. If you are detail-oriented, customer-focused, and thrive in a collaborative environment, we'd love to hear from you.
This is a hybrid role: four days in our Blue Ash location, post training.
This role is temporary until end of year 2026. Extension or conversion is not guaranteed.
Responsibilities
  • Generate weekly spreadsheets detailing lab accounts receivable aging.
  • Evaluate open accounts to initiate collection efforts.
  • Document concise and pertinent notes for accounts receivable aging.
  • Conduct monthly review calls with labs regarding account statuses.
  • Execute collection of calls/emails professionally while fostering customer relationships.
  • Distribute client statements and invoices as required.
  • Resolve client billing issues and investigate all overdue accounts.
  • Log disputes into financial systems to ensure prompt resolutions.
  • Identify and discuss account-related issues with management.
  • Collaborate with labs and General Managers to utilize customer aging reports for reducing collections.
  • Apply unapplied cash and conduct necessary research to reconcile accounts

Skills / Qualifications
  • Minimum of 1 year of experience in a multi-site/location collections role, or 1 year of experience combined with a college degree, preferably in accounting or a related field.
  • Proficiency in reading and interpreting accounting-related documents.
  • Effective communication skills for both internal (managers, peers, team members) and external (customers) interactions.
  • Ability to calculate figures and amounts such as invoice totals, payment terms, and Days Sales Outstanding (DSO), and apply basic accounting concepts.
  • Strong analytical skills and a solid understanding of financial principles.
  • Proven problem-solving abilities and keen attention to detail.
  • Proficiency with accounting software systems.
  • Ability to remain composed under deadlines and manage multiple tasks efficiently.
  • Excellent interpersonal skills and the ability to work effectively as part of a team.
  • Advanced knowledge of Excel.

Diversity Statement
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

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