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Lab Account Manager Jobs in Ohio (NOW HIRING)

Lab Assistant

Columbus, OH · On-site

$21/hr

... inventory management. The Lab Assistant will also troubleshoot issues and communicate them ... Enter transactions into SAP, LabWare, and Ariba to account for customer requests. * Collect samples ...

Lab Assistant

Columbus, OH · On-site

$21/hr

... inventory management. The Lab Assistant will also troubleshoot issues and communicate them ... Enter transactions into SAP, LabWare, and Ariba to account for customer requests. * Collect samples ...

Lab Assistant

OH · On-site

$15.38 - $17.94/hr

... Account (FSA) or Health Savings Account (HSA) Short-and long-term disability coverage, Long-term ... include managing lab operations, and supporting faculty and students that utilize the MEDIC ...

Technical Lab Manager - Cincinnati, OH, Monday to Friday, 12:00 AM to 8:00 AM *Hours may vary ... Flexible Spending Accounts * Annual incentive plans * Matching gifts program * Education assistance ...

Showing results 21-40

Lab Account Manager information

What is a lab account manager?

A Lab Account Manager is a professional responsible for managing relationships between a laboratory and its clients or accounts. They serve as the main point of contact, ensuring clients' needs are met, coordinating laboratory services, and overseeing project timelines and deliverables. Lab Account Managers also handle inquiries, provide technical support, and help drive business growth by identifying new opportunities with existing or potential clients. Their role often requires a blend of scientific knowledge and strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a lab account manager?

To thrive as a Lab Account Manager, you need a solid background in life sciences or laboratory operations, often supported by a relevant degree and experience in account management or sales. Familiarity with CRM software, laboratory information systems (LIS), and product knowledge related to lab equipment or services is typically required. Strong interpersonal, negotiation, and problem-solving skills distinguish top performers in this role. These competencies ensure effective client relationship management, driving business growth and customer satisfaction in highly technical environments.

What are some common challenges faced by lab account managers when balancing client needs with laboratory capabilities?

Lab Account Managers often navigate the challenge of aligning client expectations with the laboratory’s technical capabilities and capacity. This requires clear communication and active problem-solving, especially when clients request services outside the lab’s standard offerings or tight turnaround times. Success in this role involves understanding both the scientific aspects and business priorities, ensuring clients receive accurate information about feasibility and timelines. Building strong internal relationships with lab technicians and management also helps resolve challenges efficiently.

What job categories do people searching Lab Account Manager jobs in Ohio look for?

The top searched job categories for Lab Account Manager jobs in Ohio are:

What cities in Ohio are hiring for Lab Account Manager jobs?

Cities in Ohio with the most Lab Account Manager job openings:

Med Polymers Sales Coordinator

Lubrizol Corporation

Brecksville, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Lubrizol rating

8.7

Company rating: 8.7 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

15th of 100 rated chemical manufacturers


Job description

Shape the Future with Us.
At Lubrizol, we're bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion.
As part of our global team, you'll be empowered to make a real impact - on your career, your community, and the world around you.
Job Type: Full-time. Collaborate in person 4 days each week, with 1 flexible day.
Location: Brecksville, OH to start, and transitioning to Wickliffe, OH in 2028.
As Lubrizol approaches its centennial in 2028, our Wickliffe campus will become the unified home of Lubrizol's global headquarters, integrating Lubrizol's Brecksville site capabilities and employees to the Wickliffe campus.
How You'll Make an Impact
As a Sales Coordinator, you'll be contributing to Lubrizol's success through your analysis, attention to detail, and ability to problem solve. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing and enhance modern life.
In this role, you will:
Support the Regional Sales Director, Regional Sales Managers, and Account Managers
    • Prepare monthly sales reports specific to the North America sales team in Excel and Power BI
    • Provide data and information as needed for quarterly business reviews
    • Prepare slides for monthly sales calls
    • Onboard new account managers including CRM and other systems training
    • Manage team sites including the team Sharepoint site
    • Review and manage data in the CRM tool, identifying contacts, accounts and opportunities and ensuring data is current and accurate
    • Preparing data for monthly pipeline calls
    • Creating and managing customized team reporting in the Account Manager portal

Pricing activities including:
    • Set up customer specific pricing in Vendavo or other systems
    • Creating and updating price lists
    • Managing and implementing general price increases and managing distribution to customer and/or account managers

Customer Set Up and Maintenance
    • Submit requests for new customer setup via CMRP, including sample customers
    • Ensure data in SAP matches customer purchase orders
    • Ensure customers are set up correctly for credit, pricing and sales reporting purposes
    • Maintain account assignments
    • Provide new customers with necessary vendor documentation
    • Submit customer account change requests

General customer support including:
    • Identifying and investigating invoice errors
    • Assisting Customer Experience Team with pricing and/or account questions
    • Provide Customer Price Lists when requested
    • Customer notifications
    • Forwarding leads to the correct account manager and/or distributor

Other Duties:
    • MyLubrizol registration review and approval
    • Knowledge of Demand Planning Tool when assistance is needed
    • SAP data and navigation - lookup orders, customers, pricing, etc.
    • Working with Excel, BOBJ, CRM, SAP, PowerPoint, Word and Power BI

Required Qualifications that Enable Your Success
  • High school diploma or GED;
  • Experience working in a fast-paced, dynamic administrative or sales coordinator role
  • Demonstrated ability to work effectively with a variety of stakeholders and partner with internal and external stakeholders to creatively resolve challenges
  • Effective communication, both written and verbal
  • Be results oriented and work with sense of urgency
  • Experience working with Microsoft Dynamics or similar Customer Relationship Management system (CRM)

Preferred Qualifications that Drive you Forward
  • Bachelor's degree preferred
  • Systems experience: SAP, Business Objects (BOBJ), Market Intelligence system (C&MI), Vendavo Price Management system, Business Intelligence system (Power BI)

Your Work Environment
At Lubrizol, we're committed to providing a safe, inclusive, and empowering environment where you can do your best work-whether in a lab, on the production floor, or in a hybrid office setting. Depending on your role, your work environment may include:
  • Standing, walking, or operating equipment for extended periods
  • Working in a lab or manufacturing setting with appropriate PPE provided
  • Use of computers and digital tools in an office or hybrid environment
  • Occasional lifting or movement of materials
  • Adherence to rigorous safety protocols and ergonomic standards

We continuously invest in our facilities and technologies to ensure they support your well-being, productivity, and growth. If you require reasonable accommodation, we are committed to working with you to ensure an inclusive and accessible experience.
Benefits that Empower You
  • Competitive salary with performance-based bonus plans
  • 401(k) match + Age-Weighted Defined Contribution
  • Comprehensive medical, dental & vision coverage
  • Health Savings Account (HSA)
  • Paid holidays, vacation, and parental leave
  • Flexible work environment
  • Learning and development opportunities
  • Career and professional growth
  • Inclusive culture and vibrant community engagement

Learn more at benefits.lubrizol.com!
#LI-MS1 #LI-Hybrid
Lubrizol: Imagined for Life. Enabled by Science. ™ Delivered by You. For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions-from engine oils, performance coatings, and skincare to medical devices and plumbing systems -are powered by the expertise, passion, and commitment of people like you. We tackle the world's toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world-brought to life by science and, most importantly, delivered by you. Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future.
We win because of you. Let's build the future together.

What Lubrizol employees say

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About Lubrizol

Sourced by ZipRecruiter

The Lubrizol Corporation, a Berkshire Hathaway company, is committed to enabling a sustainable future. Our unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move Cleaner, Create Smarter and Live Better. Our solutions are used by people every day, improving billions of lives around the world.

Industry

Chemical manufacturing

Company size

10,000+ Employees

Headquarters location

Wickliffe, OH, US

Year founded

1928

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