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L3 Jobs in Florida (NOW HIRING)

Omni Inclusive

Snow Admin

Miami, FL · On-site

Snow Admin and Automation specialist L3 * Minimum 8 to 12 yrs experience in Snow admin platform * 3-6 yrs experience in snow development activity. * Should have managed large customer instances Must ...

Indotronix

Billing Analyst (Remote)

Tallahassee, FL · On-site

$28/hr

L3 Harris (Aerospace & Defense) ** ** The Billing Analyst is responsible for the preparation of billing invoices for submission to customers under various types of government contracts, accounts ...

Omni Inclusive

Snow Admin

Miami, FL · On-site

Snow Admin and Automation specialist L3 * Minimum 8 to 12 yrs experience in Snow admin platform * 3-6 yrs experience in snow development activity. * Should have managed large customer instances Must ...

Indotronix

Billing Analyst (Remote)

Tallahassee, FL · Remote

$28/hr

L3 Harris (Aerospace & Defense) ** ** The Billing Analyst is responsible for the preparation of billing invoices for submission to customers under various types of government contracts, accounts ...

Omni Inclusive

Snow Admin

Miami, FL · On-site

Snow Admin and Automation specialist L3 * Minimum 8 to 12 yrs experience in Snow admin platform * 3-6 yrs experience in snow development activity. * Should have managed large customer instances Must ...

Walmart

Vision Center Manager L3

Hudson, FL · On-site

$34.50 - $46/hr

Position Summary... What you'll do...Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and ...

NAVA Software Solutions

Sr. ETL Engineer

Orlando, FL · On-site

Manage L3 issues for existing IICS/Informatica applications * Enhance existing IICS/Informatica applications for performance or business improvement & Knowledge of SAS can be beneficial for data ...

Flightstar Jacksonville

A/C Mechanic L3

Jacksonville, FL · On-site

$26.50 - $34.75/hr

DOT and FLSA CLASSIFICATION: Covered/Non-Exempt POSITION SUMMARY: Perform licensed, advanced skilled work to identify, remove, and install aircraft components and to perform servicing of engines and ...

Walmart

Vision Center Manager L3

Orlando, FL · On-site

$34.50 - $46/hr

Position Summary... What you'll do...Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and ...

Security Alliance

Armed Guard L3 WASD

Homestead, FL

$22.50/hr

Security Alliance is actively seeking qualified Level III Armed Security Officers to join our elite team in Homestead, Florida. This is a high-responsibility and critical position within our security ...

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Showing results 41-60

All JobsL3 JobsL3 Jobs in Florida

L3 information

See Florida salary details

$9

$33

$56

How much do l3 jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for l3 in Florida is $33.97, according to ZipRecruiter salary data. Most workers in this role earn between $23.94 and $43.85 per hour, depending on experience, location, and employer.

What is an L3?

L3 typically refers to a 'Level 3' position within a company's job leveling system, especially in technology firms. It often indicates an entry-level or early-career role, such as a software engineer who has some professional experience but is not yet at a senior or specialized level. The responsibilities usually include writing code, fixing bugs, and collaborating with other team members under guidance. Exact duties and requirements can vary by company, but L3 roles generally serve as a foundation for further professional growth.

What skills and qualifications are needed to thrive as an L3?

To thrive as a Level 3 IT Support Technician, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and usually industry certifications like CompTIA, Microsoft, or Cisco credentials. Familiarity with ticketing systems, remote management tools, and enterprise-level hardware and software is typically required. Strong problem-solving abilities, effective communication, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for resolving complex technical issues efficiently and ensuring minimal disruption to business operations.

What are common challenges faced by L3 support engineers, and how can they manage them?

L3 support engineers often handle the most complex and unresolved technical issues that have been escalated from lower support tiers. A common challenge is diagnosing problems that do not have straightforward solutions, frequently requiring in-depth analysis and collaboration with development teams. Effective management of these situations involves strong troubleshooting skills, clear communication with stakeholders, and maintaining detailed documentation. Building strong relationships with other technical teams and staying updated on product changes are also crucial for success in this role.

What is the difference between L3 vs Network Technician?

AspectL3Network Technician
Required CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networksOffice, on-site client locations
Employer & Industry UsageIT service providers, large corporationsTelecom, IT support companies

Both L3 and Network Technicians often hold similar certifications and work in network environments. L3 roles typically involve advanced troubleshooting, network design, and configuration, often within larger organizations or data centers. Network Technicians focus on installation, maintenance, and basic troubleshooting. While their skills overlap, L3 positions usually require more experience and deeper technical knowledge, making them suitable for more complex network tasks.

What are popular job titles related to L3 jobs in Florida?

For L3 jobs in Florida, the most frequently searched job titles are:

What job categories do people searching L3 jobs in Florida look for?

The top searched job categories for L3 jobs in Florida are:

L3 jobs near you
Infographic showing various L3 job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, 4% Part Time, 9% Contract, and 1% Nights. Highlights an 85% Physical, 9% Hybrid, and 6% Remote job distribution, with an average salary of $70,654 per year, or $34 per hour.

Microsoft 365 Enterprise Solutions Engineer

Alvarez and Marsal

Tampa, FL • On-site

$101K - $125K/yr

Full-time

Posted 16 days ago

Alvarez & Marsal rating

7.2

Company rating: 7.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

53rd of 72 rated business consultants

Job description

Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Team

The hourly Contractor that provides operational execution across M365 governance, platform administration, L3 support, and strategic project delivery for Alvarez & Marsal’s Microsoft Enterprise Solutions Team. This role works across a 14,000+ user global M365 tenant spanning 20+ geographic locations, executing BAU operations, resolving L3 escalations, building knowledge base documentation, and contributing to strategic projects under the direction of Microsoft Enterprise Solutions leadership.

How you will contribute

L3 Ticket Resolution & Escalation Triage

  • Resolve routine L3 tickets independently where SOPs or documented procedures exist
  • For tickets without established SOPs, investigate, gather context, and attempt resolution based on M365 platform knowledge escalating to leadership when technical complexity, licensing decisions, or business engagement is required
  • Sort and route incoming escalations from L1/L2
  • Monitor aged ticket queues

Knowledge Capture & Documentation

  • Systematically document tribal knowledge and ticket resolutions as ServiceNow KB articles and internal SOPs
  • Expand the existing documentation foundation
  • Reduce L1/L2 escalation volume by closing knowledge gaps across the full M365 platform including Power Platform, Copilot Studio, SharePoint, Teams, AvePoint, licensing processes, and governance procedures

BAU Governance & Administration

  • Actively work governance items across the M365 Workstream Tracker, the M365 Governance SharePoint list, and the Power Platform & Copilot Governance SharePoint list including researching, developing plans, creating documentation, and implementing changes once peer-reviewed by pillar leads and approved through change board, under Janine and Moussa’s guidance
  • Monitor and action AvePoint governance operations
  • Monitor Purview governance tasks
  • Monitor the Microsoft Message Center for new features and capabilities rolling out to the tenant, assess impact, and provide recommendations to leadership for action decisions
  • Monitor the Microsoft Health Center for service outages, assess impact, and provide recommendations to leadership
  • Coordinate ITAM license reservations
  • Monitor tenant storage trends and escalate to leadership when a purchase decision is needed

Strategic Project Support

  • Provide execution support on strategic projects as directed by leadership researching, gathering data, coordinating tasks, tracking action items, and executing implementation steps as assigned
  • Projects are dynamic and frequently arise; this role contributes to any project the MICROSOFT ENTPRISE SOLUTIONS team is engaged in

Qualifications

  • M365 platform administration experience across SharePoint Online, Teams, OneDrive, Exchange, and Power Platform in a large enterprise environment (10,000+ users preferred)
  • Power Platform administration including Power Apps, Power Automate, Copilot Studio, DLP policies, and environment provisioning
  • AvePoint Cloud Governance experience or similar workspace lifecycle management tooling
  • Microsoft Purview familiarity DLP, Sensitivity Labels, Retention Policies
  • Entra ID (Azure AD) working knowledge security groups, dynamic groups, app registrations
  • ServiceNow ticket management and KB article authoring
  • Strong documentation skills ability to create SOPs, technical procedures, and knowledge base articles that are clear and actionable for L1/L2 audiences
  • Excel proficiency for tracker maintenance, data analysis, and reporting
  • Ability to independently investigate and troubleshoot M365 platform issues, assess impact, and formulate recommendations
  • Strong written communication this role communicates via email, Teams, and ServiceNow with stakeholders across global BUs
  • Ability to work asynchronously with a US-based team, with some overlap hours required
  • Multi-geo M365 tenant experience is a plus

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

Fixed term employees are not eligible to participate in Alvarez & Marsal’s fringe benefits programs. Click here for more information regarding A&M’s benefits programs.

 The hourly rate is $60-$70 per hour.

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