Service Desk Analyst
$21 - $28.75/hr
Netrix Global is seeking Service Desk Analyst I will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and ...
$21 - $28.75/hr
Netrix Global is seeking Service Desk Analyst I will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and ...
$21 - $28.75/hr
Netrix Global is seeking Service Desk Analyst I will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and ...
Sierra Vista, AZ · On-site
$17.75 - $24/hr
Help Desk Support Technician (DoD Service Desk) Location: Fort Huachuca, AZ (Onsite) Clearance: Active Secret Clearance preferred. Candidates with a current CompTIA A+, Network+, or Security ...
Sierra Vista, AZ · On-site
$17.75 - $24/hr
Help Desk Support Technician (DoD Service Desk) Location: Fort Huachuca, AZ (Onsite) Clearance: Active Secret Clearance preferred. Candidates with a current CompTIA A+, Network+, or Security ...
$18 - $20/hr
The Service Desk Analyst will troubleshoot hardware, software, access, and application-related issues while ensuring a high level of customer service and timely resolution. Key Responsibilities
$18 - $20/hr
The Service Desk Analyst will troubleshoot hardware, software, access, and application-related issues while ensuring a high level of customer service and timely resolution. Key Responsibilities
Indianapolis, IN · On-site
$19.50 - $26.75/hr
The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...
Indianapolis, IN · On-site
$19.50 - $26.75/hr
The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...
Indianapolis, IN · On-site
$19.50 - $26.75/hr
The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...
Indianapolis, IN · On-site
$19.50 - $26.75/hr
The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...
Beloit, WI · Hybrid
$19 - $21/hr
Service Desk Analyst (Tier 1 Support) Are you passionate about technology and helping others solve technical problems? We're looking for a customer-focused Service Desk Analyst to join a growing ...
Beloit, WI · Hybrid
$19 - $21/hr
Service Desk Analyst (Tier 1 Support) Are you passionate about technology and helping others solve technical problems? We're looking for a customer-focused Service Desk Analyst to join a growing ...
Dallas, TX · On-site
$20.25 - $27.75/hr
We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic ...
Dallas, TX · On-site
$20.25 - $27.75/hr
We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic ...
Birmingham, AL · On-site
$19.25 - $26.25/hr
The Service Desk Analyst will triage, diagnose, and remediate a wide variety of technical issues for end users across all areas of PS Logistics and its companies. They will respond to requests for ...
Birmingham, AL · On-site
$19.25 - $26.25/hr
The Service Desk Analyst will triage, diagnose, and remediate a wide variety of technical issues for end users across all areas of PS Logistics and its companies. They will respond to requests for ...
Beloit, WI · Hybrid
$19 - $21/hr
Service Desk Analyst (Tier 1 Support) Are you passionate about technology and helping others solve technical problems? We're looking for a customer-focused Service Desk Analyst to join a growing ...
Beloit, WI · Hybrid
$19 - $21/hr
Service Desk Analyst (Tier 1 Support) Are you passionate about technology and helping others solve technical problems? We're looking for a customer-focused Service Desk Analyst to join a growing ...
Birmingham, AL · On-site
$19.25 - $26.25/hr
The Service Desk Analyst will triage, diagnose, and remediate a wide variety of technical issues for end users across all areas of PS Logistics and its companies. They will respond to requests for ...
Birmingham, AL · On-site
$19.25 - $26.25/hr
The Service Desk Analyst will triage, diagnose, and remediate a wide variety of technical issues for end users across all areas of PS Logistics and its companies. They will respond to requests for ...
Channahon, IL · On-site
$25/hr
Information Services (IS) Service Desk Analyst 32 hours a week (Monday - Thursday) 6+ month contract role Location - Channahon, IL Our client is looking to add a Service Desk Analyst to their team ...
Channahon, IL · On-site
$25/hr
Information Services (IS) Service Desk Analyst 32 hours a week (Monday - Thursday) 6+ month contract role Location - Channahon, IL Our client is looking to add a Service Desk Analyst to their team ...
South Bend, IN · On-site
$20 - $27.50/hr
The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...
South Bend, IN · On-site
$20 - $27.50/hr
The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...
Buffalo, NY · On-site
$19.75 - $27/hr
Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...
Buffalo, NY · On-site
$19.75 - $27/hr
Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Alpha Consulting Corp. is seeking a Service Desk Analyst to provide IT support for users experiencing issues with computer hardware or software. The role involves handling incoming queries ...
San Antonio, TX · On-site
$18.50 - $25.25/hr
Alpha Consulting Corp. is seeking a Service Desk Analyst to provide IT support for users experiencing issues with computer hardware or software. The role involves handling incoming queries ...
Charlotte, NC · On-site
$20.25 - $27.50/hr
The Service Desk Analyst will leverage the Information Services team to ensure that customer satisfaction is maintained, service levels are achieved, and quality is not compromised What You'll Do ...
Charlotte, NC · On-site
$20.25 - $27.50/hr
The Service Desk Analyst will leverage the Information Services team to ensure that customer satisfaction is maintained, service levels are achieved, and quality is not compromised What You'll Do ...
Richmond, VA · On-site
$20 - $27.50/hr
\n \n \n A leading Richmond based tech services organization is looking for a Sr . Service Desk Analyst to manage the delivery of technical issue resolution and infrastructure support within an ...
Richmond, VA · On-site
$20 - $27.50/hr
\n \n \n A leading Richmond based tech services organization is looking for a Sr . Service Desk Analyst to manage the delivery of technical issue resolution and infrastructure support within an ...
Kansas City, MO · On-site
$20 - $27.25/hr
My organization Healthcare IT Leaders is looking for qualified Help Desk Analysts to add to our Continuous Services team. Currently, we are looking for candidates with 3+ years of Help desk/ support ...
New
Kansas City, MO · On-site
$20 - $27.25/hr
My organization Healthcare IT Leaders is looking for qualified Help Desk Analysts to add to our Continuous Services team. Currently, we are looking for candidates with 3+ years of Help desk/ support ...
New
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Topeka, KS · On-site
$23 - $26.12/hr
Service Desk Analyst I Location: Topeka, KS - Hybrid Duration: 1 year contract, possible extension Pay: $23.29-$26.12/hour W2 Job Summary: Provide Level 1 technical support to internal users ...
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Topeka, KS · On-site
$23 - $26.12/hr
Service Desk Analyst I Location: Topeka, KS - Hybrid Duration: 1 year contract, possible extension Pay: $23.29-$26.12/hour W2 Job Summary: Provide Level 1 technical support to internal users ...
New
Mckinney, TX · On-site
$19 - $26/hr
The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...
Mckinney, TX · On-site
$19 - $26/hr
The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...
Buffalo, NY · On-site
$19.75 - $27/hr
Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...
Buffalo, NY · On-site
$19.75 - $27/hr
Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
| Aspect | L1 Service Desk Analyst | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Corporate IT support, remote and on-site | Help desk, call centers, remote support |
| Employer & Industry | IT service providers, large organizations | IT support companies, internal IT teams |
The L1 Service Desk Analyst and Help Desk Technician roles often overlap in certifications and work environments, focusing on initial IT support. However, L1 Service Desk Analysts typically handle more complex issues and escalate when necessary, while Help Desk Technicians primarily resolve basic technical problems. Both roles are essential in maintaining IT support services across various industries.
Cities with the most L1 Service Desk Analyst job openings:
States with the most job openings for L1 Service Desk Analyst jobs include:
The top searched job categories for L1 Service Desk Analyst jobs are:

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It services
501 - 1,000 Employees
Bannockburn, IL, US
1989