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Kualoa Ranch Hawai'i

Product Receiver - F&B

Kaneohe, HI · On-site

$24.50/hr

Join Kualoa Ranch Hawai'i, where history, culture, and natural beauty come together in one of the most extraordinary places in Hawai'i. With diverse operations and a deep commitment to our land ...

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How much do kualoa ranch jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for kualoa ranch in the United States is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

What is Kualoa Ranch and what kind of jobs do people do there?

Kualoa Ranch is a private nature reserve and popular tourist destination located on the island of Oahu in Hawaii. It is well-known for offering a variety of outdoor activities such as ATV tours, horseback riding, movie site tours, and ziplining. People who work at Kualoa Ranch hold various jobs, including tour guides, ranch hands, customer service representatives, maintenance workers, and event coordinators. Employees often interact with guests, maintain the grounds, and help preserve the natural beauty and cultural significance of the area.

What are some common challenges faced by employees working at Kualoa Ranch, and how can new team members prepare for them?

Employees at Kualoa Ranch often work outdoors and interact with large groups of visitors, which can present challenges such as adapting to variable weather conditions, maintaining high energy during busy seasons, and ensuring guest safety during tours and activities. New team members can prepare by developing strong communication skills, staying physically active, and learning about the ranch's history and offerings to provide engaging and informative experiences for guests. Teamwork is essential, as staff frequently collaborate across departments to deliver seamless operations and exceptional customer service.

What are the key skills and qualifications needed to thrive as a Kualoa Ranch tour guide, and why are they important?

To thrive as a Kualoa Ranch tour guide, you need strong customer service skills, local knowledge of Hawaiian history and culture, and a high school diploma or equivalent. Familiarity with reservation systems, two-way radios, and safety protocols is typically required. Excellent communication, enthusiasm, and adaptability help guides engage guests and handle diverse situations. These skills ensure memorable guest experiences, safety, and the smooth operation of tours at this unique destination.

What is the difference between Kualoa Ranch vs Tour Guide?

AspectKualoa RanchTour Guide
CredentialsBasic customer service skills, sometimes guides have certifications in hospitality or tourismCustomer service skills, knowledge of local history and attractions, sometimes certifications in tourism or first aid
Work EnvironmentOutdoor, scenic ranch setting, active and sometimes physically demandingIndoor and outdoor, dynamic interaction with visitors, flexible locations within the site
Employer & Industry UsageTourism, entertainment, outdoor recreationTourism, hospitality, travel industry

In summary, Kualoa Ranch is a scenic outdoor location offering various tours and activities, while a Tour Guide is a role within the ranch or similar attractions responsible for leading visitors and providing information. Both roles require customer service skills, but Tour Guides typically need specific knowledge of the site and may hold relevant certifications.

What cities are hiring for Kualoa Ranch jobs?

Cities with the most Kualoa Ranch job openings:

What job categories do people searching Kualoa Ranch jobs look for?

The top searched job categories for Kualoa Ranch jobs are:

Kualoa Ranch jobs near you
Infographic showing various Kualoa Ranch job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $36,173 per year, or $17.4 per hour.

Operations Manager - Horseback

Kaneohe, HI • On-site

Kualoa Ranch Hawai'i
Amusement, Gambling, and Recreation • 201 - 500 employees
Learn more about Kualoa Ranch Hawai'iexternal

$85K/yr

Full-time

Re-posted 5 days ago

Kualoa Ranch rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Join Kualoa Ranch Hawai'i, where history, culture, and natural beauty come together in one of the most extraordinary places in Hawai'i. With diverse operations and a deep commitment to our land, community, visitors, and each other, we honor our proud legacy while building an exciting future. Be part of our 'ohana and share the spirit of Hawai'i with the world.
Location: On-Site - Kaneohe, HI.
Relocation Package: None
Schedule: Full-time position requiring flexible hours, including weekends, holidays, and occasional on-call responsibilities.
KEY RESPONSIBILITIES
Leadership & Staff Management
  • Directly supervise and mentor the Horseback Operations team, including hiring, training, scheduling, performance evaluations, and professional development.
  • Lead training programs to ensure consistent adherence to safety standards, guest service excellence, and effective operational procedures.
  • Foster a positive, collaborative, and safe working environment.

Operational Excellence
  • Oversee daily horseback tour operations to ensure efficiency, quality, and compliance with ranch standards.
  • Develop and implement operational strategies and SOPs to enhance productivity, safety, and guest satisfaction.
  • Regularly analyze operational metrics, guest feedback, and incident reports to proactively address and resolve challenges.

Guest Experience & Safety
  • Ensure consistent delivery of exceptional guest experiences through thorough staff training, ongoing assessments, and adherence to safety protocols.
  • Act as the primary decision-maker during emergency situations, including weather-related adjustments and incident management.
  • Monitor and enhance guest safety standards, providing immediate resolutions to guest concerns and incidents.

Herd & Facility Management
  • Oversee comprehensive herd management, including veterinary care coordination, nutrition, grooming, and health assessments.
  • Ensure proper care, storage, and maintenance of tack, equipment, and barn facilities.
  • Coordinate facility upkeep and trail maintenance to guarantee safety and optimal operational conditions.

Administrative & Financial Oversight
  • Manage department budgets, including payroll, procurement of supplies, tack, feed, and other essential items.
  • Collaborate with senior management to align departmental goals and initiatives with overall organizational objectives.
  • Maintain accurate and timely reporting, including incident documentation, staffing reports, and financial records.

MINIMUM QUALIFICATIONS
  • 3+ years of supervisory or management experience, preferably within equestrian, outdoor recreation, or hospitality environments.
  • Extensive knowledge of equine health management, riding instruction, and barn operations.
  • Proven operational leadership skills, including experience managing budgets, scheduling, staff development, and safety programs.
  • Strong decision-making and problem-solving capabilities, particularly in fast-paced, guest-facing environments.

PREFERRED QUALIFICATIONS
  • Demonstrated experience managing large-scale equestrian or tour operations.
  • Strong communication skills with the ability to effectively interact with guests, staff, and senior leadership.
  • Knowledge or appreciation of Hawaiian culture, history, and land stewardship practices.
  • Proficiency in administrative software, operational analytics, and scheduling platforms.
  • Emergency response training or certifications (e.g., Wilderness First Responder, advanced equine first aid).

PHYSICAL REQUIREMENTS
  • Ability to ride, mount, and dismount horses independently.
  • Be comfortable riding/guiding for up to 6 hours each shift.
  • Capable of lifting up to 75 lbs regularly (saddles, feed, tack).
  • Comfortable working outdoors in varying weather conditions and rugged terrain.
  • Must be physically able to perform strenuous activities and respond swiftly to emergencies involving horses or guests.

Kualoa Ranch Hawai'i is a proud equal opportunity employer and maintains a drug-free workplace. We provide equal consideration to all applicants in compliance with local, state, and federal laws.

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