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Ktlo Jobs (NOW HIRING)

Amazon

Solutions CAD Designer, NA RST Solutions

Westborough, MA · On-site

$27.75 - $38.50/hr

Our team provides scope documentation, manages project deliverables in coordination with Deployment and Programs teams, and handles KTLO activities for FC maps and floor performance. We ensure timely ...

Exiger

Platform Engineer

Support day-to-day operation of shared infrastructure and services, including KTLO work and issue follow-up. * Build automations that reduce friction for application development teams. * Create and ...

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How much do ktlo jobs pay per year?

As of May 29, 2026, the average yearly pay for ktlo in the United States is $60,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What is a KTLO job?

A KTLO (Keep The Lights On) job refers to roles focused on maintaining and supporting existing systems, infrastructure, and applications within an organization. These jobs ensure that critical business operations run smoothly by handling routine maintenance, bug fixes, system monitoring, and incident resolution. KTLO roles are essential in IT and operations teams to prevent disruptions, improve performance, and support long-term system stability.

What are the key skills and qualifications needed to thrive in the Ktlo position, and why are they important?

To thrive in a KTLO (Keep The Lights On) role, professionals typically need a solid background in IT operations, troubleshooting, and system maintenance. Familiarity with ticketing systems, infrastructure monitoring tools, and ITIL certifications is often required. Strong attention to detail, problem-solving skills, and effective communication are key soft skills for excelling in this position. These skills are crucial for maintaining business continuity and ensuring that critical systems remain operational with minimal disruption.

What are the typical responsibilities of someone working in a KTLO (Keep The Lights On) role?

A KTLO role primarily involves ongoing maintenance and support of existing IT systems to ensure stability, security, and uninterrupted service. You will handle incident management, resolve technical issues, perform routine system checks, apply patches or upgrades, and document processes. KTLO professionals often collaborate with other IT teams to implement best practices and escalate complex problems as needed. This position is critical to minimizing downtime and supporting business operations, making it a vital part of any organization's technology infrastructure.
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Ktlo jobs near you
Infographic showing various Ktlo job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $60,445 per year, or $29.1 per hour.
Process Owner - Delivery Lead

Process Owner - Delivery Lead

Baylor Scott & White Health

Dallas, TX • Hybrid

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Baylor Scott & White Health rating

7.4

Company rating: 7.4 out of 10

Based on 729 frontline employees who took The Breakroom Quiz

247th of 864 rated healthcare providers

Job description

JOB SUMMARY

This position serves as the delivery enabler for Patient Access and HIM applications and support. It acts as the primary liaison between external delivery partners and BSWH teams to ensure high quality outcomes and alignment with organizational priorities. The role also contributes to scoping, planning, and delivering internal agile and hybrid projects.

Hybrid role - if local to DFW area- on-site 1x a week; in state of TX, on-site once a month; out of state candidate would need to come on-site 2x a year.

ESSENTIAL FUNCTIONS OF THE ROLE

  • Ensure external partners deliver high quality work that meets contractual obligations, SLAs, and internal expectations.
     
  • Serve as the connection point between internal product teams, business stakeholders, and external delivery partners.
     
  • Coordinate vendor activities to support enterprise portfolio priorities, Agile ceremonies, and sprint commitments.
     
  • Identify opportunities to enhance vendor engagement, improve efficiency, and innovate within KTLO and enhancement delivery.
     
  • Maintain awareness of contract commitments, performance obligations, change controls, and risk mitigation activities.
     
  • Maintain process documentation.
     
  • Coordinate with vendors and internal teams to understand level of effort, risks, and resource needs.
     
  • Identify when additional governance forums, committees, or approval bodies are required and ensure appropriate engagement.
     
  • Perform other position appropriate duties as required in a competent, professional and courteous manner.

KEY SUCCESS FACTORS

  • Bachelors Degree required.

  • Epic Certification in Patient Access or HIM preferred 
     
  • Healthcare experience and/or Revenue Cycle experience preferred 
     
  • Project management experience - ideal, not required
     
  • Agile methodology - ideal, not required
     
  • Prior experience in Service Management, ITIL or Service Now ideal.
     
  • Prior experience in Vendor and Escalation Management
     
  • Demonstrated service approach to IT.
     
  • Excellent organizational change management skills.
     
  • Excellent partnership and team building skills.
     
  • Excellent facilitation skills.
     
  • Excellent verbal and written communication skills.
     
  • Continuous improvement methodologies (Lean/Agile)
    BENEFITS
    Our competitive benefits package includes the following
    - Immediate eligibility for health and welfare benefits
    - 401(k) savings plan with dollar-for-dollar match up to 5%
    - Tuition Reimbursement
    - PTO accrual beginning Day 1
    Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience

Epic Certification Preferred
 

Employment Type: FULL_TIME

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