The Lead, Kroger eCommerce serves as the general manager of the Kroger digital business, owning the ... Identify incremental growth opportunities across pickup, delivery, and emerging digital platforms.
The Lead, Kroger eCommerce serves as the general manager of the Kroger digital business, owning the ... Identify incremental growth opportunities across pickup, delivery, and emerging digital platforms.
Partner with Kroger teams to execute digital-first strategies, including Kroger.com, pickup & delivery, and Kroger Precision Marketing (KPM) activation. * Own sales forecasting by leading promotional ...
Quick apply
Partner with Kroger teams to execute digital-first strategies, including Kroger.com, pickup & delivery, and Kroger Precision Marketing (KPM) activation. * Own sales forecasting by leading promotional ...
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...
As part of the eCommerce Strategic Partnerships team, work across several lines of business to be the merchandising general manager for one of Kroger's digital modalities (pickup, delivery ...
As part of the eCommerce Strategic Partnerships team, work across several lines of business to be the merchandising general manager for one of Kroger's digital modalities (pickup, delivery ...
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide ...
CUSTOMER SVC/CLERK
$15 - $18.25/hr
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15 - $18.25/hr
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
Part Time Clerk - Cashier & Pickup
Ronceverte, WV · On-site
$13.90/hr
Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the ...
Quick apply
Part Time Clerk - Cashier & Pickup
Ronceverte, WV · On-site
$13.90/hr
Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the ...
CUSTOMER SVC/CLERK
$15 - $18.25/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15 - $18.25/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$16.25 - $19.75/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$16.25 - $19.75/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.25 - $18.75/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.25 - $18.75/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.25 - $18.75/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.25 - $18.75/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$14.75 - $18/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$14.75 - $18/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.25 - $18.75/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.25 - $18.75/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$16 - $19.50/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$16 - $19.50/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.75 - $19.25/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.75 - $19.25/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.75 - $19.25/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.75 - $19.25/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.50 - $19/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.50 - $19/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$16.25 - $20/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$16.25 - $20/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.75 - $19.25/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
$15.75 - $19.25/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
Chicago, IL · On-site
$15.75 - $19.25/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
CUSTOMER SVC/CLERK
Chicago, IL · On-site
$15.75 - $19.25/hr
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ... tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate ...
Kroger Pickup information
See salary details
$8.65 - $11.21
5% of jobs
$11.21 - $13.77
3% of jobs
$13.77 - $16.32
16% of jobs
$16.41 is the 25th percentile. Wages below this are outliers.
$16.32 - $18.88
24% of jobs
The median wage is $19.07 / hr.
$18.88 - $21.44
21% of jobs
$23.36 is the 75th percentile. Wages above this are outliers.
$21.44 - $23.99
7% of jobs
$23.99 - $26.55
12% of jobs
$26.55 - $29.11
3% of jobs
$29.11 - $31.67
2% of jobs
$31.67 - $34.22
4% of jobs
$34.22 - $36.78
2% of jobs
$8
$25
$36
How much do kroger pickup jobs pay per hour?
How much does Kroger online pickup pay?
How do Kroger pickups work?
How to become a Kroger shopper?
What does a Kroger online pickup clerk do?
What does a typical shift look like for a Kroger Pickup associate?
A typical shift for a Kroger Pickup associate involves receiving and reviewing online orders, selecting products from around the store, packaging and staging them for customer pickup, and interacting with customers at the designated pickup area. You may spend much of your time on your feet, moving throughout the store and sometimes outdoors to deliver groceries to customers' vehicles. Teamwork and clear communication with other associates are essential to ensure orders are completed accurately and on time, even during busy periods. This role provides valuable experience in fast-paced retail operations and opportunities to advance into supervisory or customer service positions within the company.
What is a Kroger Pickup job?
A Kroger Pickup job involves selecting and packing online grocery orders for customers who choose curbside pickup. Employees use handheld devices to locate items in the store, ensure order accuracy, and bring the orders to customers' vehicles. The role requires efficiency, attention to detail, and customer service skills to provide a smooth shopping experience.
What are the key skills and qualifications needed to thrive in the Kroger Pickup position, and why are they important?
To thrive as a Kroger Pickup associate, you need strong organizational skills, attention to detail, and basic physical stamina, with a high school diploma or equivalent often preferred. Familiarity with handheld inventory scanners, order management systems, and mobile apps is typically required on the job. Excellent customer service, problem-solving abilities, and teamwork are standout soft skills for this role. These skills ensure efficient and accurate order fulfillment while providing a positive and reliable experience for customers picking up their groceries.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 16 days ago
Kraft Heinz rating
6.9
Based on 121 frontline employees who took The Breakroom Quiz
215th of 395 rated food and drinks producers
Job description
The Lead, Kroger eCommerce serves as the general manager of the Kroger digital business, owning the strategy, performance, and execution across all eCommerce verticals. This role is responsible for accelerating profitable growth, driving market share, and leading cross-functional collaboration to position the company as a best-in-class partner within Kroger's digital ecosystem. This leader will oversee strategic planning, retail media optimization, digital shelf excellence, omnichannel innovation, and business operations while acting as the central connector between internal teams, Kroger stakeholders, agency partners, and field sales teams. The ideal candidate combines strong commercial acumen, retailer expertise, analytical rigor, and leadership capabilities with a deep understanding of omnichannel commerce and retail media.
Key Responsibilities:
- Business Ownership & Strategy
- Serve as the end-to-end business owner for Kroger and Harris Teeter eCommerce, developing and executing growth strategies aligned to company objectives.
- Lead annual planning, Joint Business Planning (JBP), and in-year negotiations with Kroger teams including Kroger Precision Marketing (KPM) and Digital Merchandising.
- Drive sustainable eCommerce growth through strategic assortment, promotional planning, media optimization, and omnichannel activation.
- Identify incremental growth opportunities across pickup, delivery, and emerging digital platforms.
Retail Media & Digital Excellence:
- Establish best-in-class retail media standards across search, display, and emerging tactics to maximize incremental ROI and sales growth.
- Optimize media investment strategies, balancing efficiency and effectiveness across tactics and campaigns.
- Own digital shelf excellence, ensuring full compliance with Kroger digital standards and driving continuous improvement in content performance.
- Partner with Digital Shelf, eCommerce Category Management, and agency teams to identify new capabilities, pilots, and strategic innovations.
Promotional & Financial Management:
- Lead promotional planning strategy, leveraging ROI analysis and performance measurement frameworks to optimize investment decisions.
- Monitor and manage business performance across 1P and 3P models, including inventory health, service levels, substitution rates, and operational KPIs.
- Own annual budget planning and investment prioritization to support market share growth and business profitability.
Analyze key performance indicators including:
- eCommerce market share
- Sales growth
- Perfect Screen compliance
- iROAS / ROI
- Promo effectiveness
- CQS and customer metrics
Cross-Functional Leadership:
- Act as the primary liaison between Brand, Sales, Supply Chain, Revenue Management, Category Leadership, and Kroger stakeholders.
- Ensure alignment between national digital priorities and field execution.
- Lead agency relationships and external partnerships to ensure strong collaboration, accountability, and optimized investment strategies.
- Standardize communication routines and operating processes to improve organizational alignment and execution consistency.
Innovation & Capability Building:
- Lead Alpha/Beta testing initiatives and pilot programs to evaluate new capabilities and scale successful programs.
- Build and maintain a long-term learning agenda focused on evolving shopper behaviors, platform capabilities, and emerging digital trends.
- Develop scalable tools, reporting, and insights that strengthen strategic decision-making and category leadership.
- Champion continuous improvement and operational excellence across the organization.
Talent Leadership:
- Coach, mentor, and develop team members to build future-ready eCommerce capabilities.
- Foster a culture of accountability, collaboration, agility, and innovation.
- Build organizational capability across omnichannel commerce, retail media, and digital analytics.
Qualifications:
- Bachelor's degree required; MBA preferred.
- 7+ years of experience in eCommerce, omnichannel sales, retail media, or digital commerce.
- Strong understanding of Kroger's digital ecosystem, retail media platforms, and omnichannel shopper behavior.
- Demonstrated success leading cross-functional teams and driving business growth.
- Deep analytical and financial acumen with experience managing large budgets and evaluating ROI.
- Excellent communication, negotiation, and stakeholder management skills.
- Proven ability to influence senior leadership and external partners.
- CPG and grocery industry experience strongly preferred.
- Experience with retail media platforms, digital shelf analytics, and performance marketing.
- Familiarity with omnichannel fulfillment models including pickup and delivery.
- Experience leading agencies and external strategic partners.
Work Environment & Schedule:
- This position is considered a Normal office environment with moderate travel to customer locations, stores, manufacturing facilities, etc.; offices are open workspaces Additionally, this role requires work a salaried, exempt schedule to best execute against customer and internal expectations.
Location:
- Cincinnati, OH (Field Sales Office)
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$120,800.00 - $151,000.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Cincinnati Sales
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
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