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Kpo Jobs (NOW HIRING)

Serta Simmons

Maintenance Manager

West Coxsackie, NY · On-site

Coordinate with Operations Manager and Kaizen Promotion Officer (KPO) to report and investigate work related accidents or sabotage that involve machines, equipment and/or tools. * Organize and ...

LexisNexis Risk Solutions

$115 - $192/hr

Establishes accurate, ambitious, and relevant KPO for the team to measure individual and collective success* Ensures Consulting Managers are closely managing, tracking, monitoring and analyzing ...

RELX

Principal Consulting Manager

Martinsville, IN · On-site

Establishes accurate, ambitious, and relevant KPO for the team to measure individual and collective success * Ensures Consulting Managers are closely managing, tracking, monitoring and analyzing ...

Multi-Color Corporation

OpEx Manager

York, PA · On-site

... KPO team members. * Understand and apply financial drivers and Key Performance Indicators (KPI). * Lead team to develop and maintain engineering competencies at the sites by coaching and mentoring to ...

mul

Operational Excellence Manager

North Highlands, CA

$120K/yr

... KPO team members. * Understand and apply financial drivers and Key Performance Indicators (KPI). * Lead team to develop and maintain engineering competencies at the sites by coaching and mentoring to ...

mul

Operational Excellence Manager

North Highlands, CA · On-site

... KPO team members. * Understand and apply financial drivers and Key Performance Indicators (KPI). * Lead team to develop and maintain engineering competencies at the sites by coaching and mentoring to ...

Viant

Process Engineer

San Antonio, TX · On-site

Quality/Metrology support: Assist site QE on KPI/KPO impacting part quality and process control * Partner with GTS/Site Tooling Engineer on design requirements * Partner with Tool Engineer on design ...

Multi-Color Corporation

... KPO team members. * Understand and apply financial drivers and Key Performance Indicators (KPI). * Lead team to develop and maintain engineering competencies at the sites by coaching and mentoring to ...

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How much do kpo jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for kpo in the United States is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What is a KPO?

A Knowledge Process Outsourcing (KPO) job involves handling high-value tasks that require specialized knowledge and expertise in areas such as finance, legal, healthcare, research, or analytics. Unlike BPO, which focuses on rule-based processes, KPO professionals provide insights, recommendations, and strategic guidance based on data analysis and industry expertise. KPO jobs often include roles like market research analysts, financial analysts, legal consultants, and data scientists. These jobs require domain-specific qualifications and strong analytical skills.

What does a KPO do?

A KPO professional’s daily responsibilities often include conducting in-depth research, analyzing complex datasets, creating detailed reports, and providing expert insights in their area of specialization. They frequently collaborate with global client teams to understand project requirements, clarify expectations, and deliver high-value solutions. Managing multiple projects, meeting tight deadlines, and consistently adapting to evolving client needs are also important aspects of the role. This environment offers exposure to challenging assignments and opportunities to build deep domain expertise while working alongside industry experts.

What are the key skills and qualifications needed to thrive as a KPO?

To thrive in a Knowledge Process Outsourcing (KPO) role, you need strong analytical abilities, domain-specific expertise (such as finance, law, or research), and a relevant educational background. Familiarity with industry-standard software, databases, and data analysis tools, as well as any required professional certifications, is important. Excellent communication, problem-solving, and time management skills help set top performers apart in KPO environments. These competencies enable high-quality knowledge delivery, ensure client satisfaction, and drive business value in a fast-paced, client-driven industry.

What are KPO jobs?

KPO jobs refer to Knowledge Process Outsourcing roles where employees handle high-level tasks such as research, analysis, and decision-making that require specialized knowledge and skills. These jobs often involve data analysis, market research, or financial services and typically require domain expertise and proficiency with tools like MS Office or data management software.
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Kpo jobs near you
Infographic showing various Kpo job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 3% Part Time, and 14% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $54,972 per year, or $26.4 per hour.

Maintenance Manager

Serta Simmons

West Coxsackie, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Serta Simmons Bedding rating

7.1

Company rating: 7.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

27th of 62 rated fashion and textile manufacturers

Job description

Be Part of the Future of Sleep! 

At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta, Beautyrest, Simmons and Tuft & Needle.

What You'll Do:
  • Foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
  • Coordinate with Operations Manager and Kaizen Promotion Officer (KPO) to report and investigate work related accidents or sabotage that involve machines, equipment and/or tools.
  • Organize and supervise the daily maintenance function for the assigned plant including equipment, tools, facilities (fire protection system/security), and grounds while controlling related maintenance and labor costs.
  • Design, implement and manage a preventive/predictive maintenance program for all mechanical equipment and tools.
  • Oversee and/or install, maintain, repair, adjust, troubleshoot and inspect equipment and tools.
  • Review the need for and request tools, equipment, and supplies necessary to perform duties.
  • Inspect completed work for conformance to specifications and standards.
  • Establish or revise work procedures to meet production schedules.
  • Provide initial and on-going maintenance training and evaluation to production associates and all appropriate plant personnel as needed.
  • Identify systems and procedures designed to improve operations.
  • Make recommendations and implement new programs as needed.
  • Measure and manage Maintenance KPIs, such as OEE, work order completion%, PM completion%, machine downtime, etc. 
How You'll Do It:
  • Problem identification and resolution skills
  • Ability to plan, prioritize and organize work without close supervision
  • Familiarity with Federal, State and Local health and safety regulations
  • Mechanical, electrical, hydraulic and pneumatic skills.
  • Prepared to change priorities as necessary.
  • Consider information and evaluates possible courses of action and generates solutions to problems.
  • Manage goals and high-quality work while maintaining a safe environment.
  • Institute a culture of continuous improvement for quality and efficiency.
  • Foster and promote an environment of collaboration.
  • Maintain motivation and enthusiasm through development to drive a high-performance culture.
  • Develop good communication rapport Living SSB Mission and Core Values.
What You'll Bring:
  • Bachelor's Degree in electrical or mechanical engineering or equivalent work experience.
  • 5-7 years' experience in manufacturing, maintenance and managing highly technical mechanics.
  • 5+ Years' experience in Safety and Risk programs
  • Lean/Six Sigma Manufacturing experience -- green belt preferred
  • Electrical Certification a plus.

Range for this role: 86k - 125k

Why work at Serta Simmons Bedding?

When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.

Benefits and Perks (USA, Salary non-union- optional):

  • Health, Dental, and Vision

  • Annual employee contribution to HSA

  • 401K with company match

  • Paid Time Off / Vacation

  • 12 company holidays

  • Sick days

  • Company paid short- and long-term disability

  • Paid parental leave

  • Discount programs including Friends and family discounts

  • Referral Bonus

  • Tuition Reimbursement

Employees are required to comply with COVID policies established by a vendor or customer.

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person's race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.

SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.

The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

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