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Koa Campground Manager information

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$30.5K

$72.1K

$137.5K

How much do koa campground manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for koa campground manager in the United States is $72,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a KOA Campground Manager?

Koa Campground Managers are responsible for overseeing the daily operations of a KOA (Kampgrounds of America) campground. Their duties typically include managing reservations, supervising staff, handling guest services, maintaining the facilities, and ensuring a safe and enjoyable environment for campers. They also handle budgeting, marketing, and compliance with safety and environmental regulations. The role requires strong organizational, customer service, and problem-solving skills. Many managers live on-site and are available to address issues as they arise.

What are the key skills and qualifications needed to thrive as a KOA Campground Manager?

To thrive as a KOA Campground Manager, you need strong leadership, customer service, and operational management skills, often backed by experience in hospitality or property management. Familiarity with reservation systems, campground management software, and basic facility maintenance tools is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These competencies ensure efficient campground operations, high guest satisfaction, and the ability to respond effectively to daily challenges.

What are some common challenges faced by KOA Campground Managers, and how can they effectively address them?

KOA Campground Managers often encounter challenges such as managing seasonal fluctuations in occupancy, ensuring high guest satisfaction, and handling maintenance issues promptly. They must balance operational tasks with customer service, adapting quickly to unexpected situations like weather-related disruptions or staffing shortages. Effective managers address these challenges by maintaining clear communication with their teams, implementing proactive maintenance schedules, and fostering a welcoming environment for guests. Building strong relationships with local vendors and continuously training staff also help in providing quality service and smooth campground operations.

What is the difference between Koa Campground Manager vs Koa Campground Host?

AspectKoa Campground ManagerKoa Campground Host
ResponsibilitiesOversees campground operations, manages staff, handles reservations, and ensures guest satisfaction.Greets guests, provides information, maintains cleanliness, and assists with basic campground needs.
Required CredentialsExperience in hospitality or management, valid driver’s license, and sometimes certifications in first aid or safety.No formal credentials typically required; good communication skills and a friendly attitude are essential.
Work EnvironmentOffice and outdoor settings, often full-time or seasonal management roles.Primarily outdoor, part-time or seasonal, with a focus on guest interaction.

The main difference between a Koa Campground Manager and a Koa Campground Host lies in their responsibilities and level of involvement. Managers handle overall operations and staff, while hosts focus on guest relations and basic campground assistance. Both roles are vital for a positive guest experience but differ in scope and required credentials.

What are the most commonly searched types of Koa Campground jobs?

The most popular types of Koa Campground jobs are:

What are popular job titles related to Koa Campground Manager jobs?

For Koa Campground Manager jobs, the most frequently searched job titles are:

Infographic showing various Koa Campground Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Temporary. Highlights an 100% In-person job distribution, with an average salary of $72,135 per year, or $34.7 per hour.

Office/Store/Registration/Housekeeping

Richfield, UT • On-site

KCN Enterprises
See more jobs at KCN Enterprisesexternal

$11 - $14.25/hr

Full-time

Re-posted 28 days ago

Job description

Guest Services Representative Job Description

REPORTS TO

Guest Services Supervisor, Campground Manager and/or Owner(s)

POSITION SUMMARY

Responsible for guest registration, front desk, and store procedures while delivering great guest service, with a day of housekeeping.

SPECIFIC DUTIES

  • Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful.
  • Greet all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper KOA uniform and name tag.
  • Handle all guest issues with respect by listening and acknowledging their concern.
  • Follow all KOA guidelines and procedures regarding the handling of registrations, reservations, store sales and refunds.
  • Follow specific cash and credit card handling procedures and properly use the computer, cash register, credit card, and various other front desk equipment.
  • Handle daily, weekly, and monthly scheduled stocking and cleaning programs as requested by the Guest Services Supervisor, Campground Manager and/or Owner(s) for all front office and store facilities.
  • Promote local attractions, as well as the KOA system, through Value Kard sales, referrals to other KOA's, and being knowledgeable of all national and local advertising and discount programs.
  • This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
  • Housekeeping will include bathrooms, accommodations and surrounding area around office/store.

EXPECTED RESULTS

  • All guests are greeted immediately with friendly, helpful and professional guest service delivery.
  • Demonstration of a positive attitude with guests, management, team members, and vendors.
  • Careful and accurate money handling.
  • Promotion of this KOA and entire KOA system.
  • Well-groomed appearance and appropriate, clean KOA uniform and nametag.
  • Attention to detail when taking reservations and/or registering guests.
  • Job duties completed in an efficient, timely manner.
  • NPS scores that reflect satisfied happy guests as related to the cleanliness of the campground and attentiveness of housekeeping staff.

JOB QUALIFICATIONS

  • Hear and speak the English language fluently
  • Knowledge of computer and cash register operation
  • Ability to work nights, weekends, and holidays
  • Excellent customer services skills
  • Ability to maintain confidentiality

PHYSICAL REQUIREMENTS

  • Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Ability to respond to telephone calls, hear issues, give direction while viewing computer screens
  • Long periods of standing (80%)
  • Ability to bend, stoop, kneel, crouch, and climb
  • Requires the use of hands/fingers to handle or feel

Apply