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Knowledge Operations Manager Jobs in Muskegon, MI

Walgreens

Store Manager Unassigned

Muskegon, MI · On-site

... standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all ... Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the ...

Walgreens

Emerging Store Manager

Muskegon, MI · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Walgreens

Emerging Store Manager

Grand Haven, MI · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Walgreens

Emerging Store Manager

Muskegon, MI · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Walgreens

Emerging Store Manager

Grand Haven, MI · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Walgreens

Emerging Store Manager

Muskegon, MI · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Walgreens

Emerging Store Manager

Muskegon, MI · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Walgreens

Emerging Store Manager

Grand Rapids, MI

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Walgreens

Emerging Store Manager

Muskegon, MI · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Walgreens

Emerging Store Manager

Muskegon, MI · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Walgreens

Emerging Store Manager

Grand Rapids, MI · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables ... Ensures team members have a working knowledge of all computer and technology systems and software.

Windquest

Logistics Manager

Holland, MI · On-site

This role leads inbound and outbound transportation operations, manages freight spend, and serves ... Knowledge of manufacturing and supply chain concepts and parts flow * Effective at developing and ...

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Showing results 21-40

All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Muskegon, MI

Knowledge Operations Manager information

See Muskegon, MI salary details

$28K

$57.3K

$107.1K

How much do knowledge operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for knowledge operations manager in Muskegon, MI is $57,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in Muskegon, MI? For Knowledge Operations Manager jobs in Muskegon, MI, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Muskegon, MI look for? The top searched job categories for Knowledge Operations Manager jobs in Muskegon, MI are:
What cities near Muskegon, MI are hiring for Knowledge Operations Manager jobs? Cities near Muskegon, MI with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you

Store Manager Unassigned

Walgreens

Muskegon, MI • On-site

Full-time

Re-posted 25 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,188 frontline employees who took The Breakroom Quiz

99th of 112 rated pharmacies

Job description


  • Responsible for learning Walgreens' operations and ways of working to lead "one-box" (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan.
  • Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store.
  • Supports store operations by shadowing or assisting the Store Manager in leading store throughout the learning journey.
Training & Personal Development
  • Complete rigorous, accelerated program including all certifications needed for the Store Manager role.
  • Attends and completes classroom learning, online training and on-the-job training. Fulfills assigned rotations and learning objectives by spending time in other stores in the area as assigned.
  • Follows individual development plans offered by District Manager. Participates in one-on-one conversations with Store Manager and District Manager to have continuous professional growth and demonstrates permanent assignment readiness and proficiency of learning topics with the Director of Pharmacy and Retail operations.
  • Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
  • Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all computer and technology systems and software.
  • Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state).
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics.
Operations
  • Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the operation of the store and team members, including gaining exposure to opening/closing/changing shifts, and delegating tasks to team members. Demonstrates the ability to supervise merchandising tasks, including sets, resets, and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
  • Supports Store Manager in protecting store assets by administering and monitoring internal loss prevention programs and systems. Learns to maintain and react to the electronic surveillance system and ensures price accuracy, using reports and in-store price audits.
  • Learns to analyze inventory trends and supervises inventory management. Verifies proper standard operating procedures are being adhered to for receiving, counting, ordering, pricing, and returning points of execution for both front-end and pharmacy. Learns to supervise receiving, sticking, pricing, returning and transferring merchandise.
  • Supervises operations of the assigned location, including strict compliance with all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers and business partners.
  • Completes special assignments and other tasks as assigned, including assisting team members as needed.
Business Performance Management
  • Learns to analyze financial & performance data for the store and pharmacy. Develops action plans to improve business results, including increasing sales and controlling costs.
  • Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
  • Reviews and analyzes asset protection data and develops action plans to reduce loss.
  • Reviews daily performance indicators and weekly operational metrics . Prepares action plans to improve results to discuss with the Store Manager and District Manager.
  • Analyzes pharmacy performance indicators and works with the Pharmacy Manager and/ or Pharmacy Operations Manager to enhance the performance of the pharmacy.
Business Planning
  • Works with Store Manager to understand key inventory metrics and processes.
  • Learns how to grow front-end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships through planning, implementing, executing, and following up with a review.
People & Performance Management
  • Learns all aspects of people management at Walgreens, including training/ coaching on standard operating procedures.
  • Learns how to effectively use Walgreens' HR and people management systems to supervise team members.
  • Shadows Store Manager in action planning and performance conversations, becoming familiar with performance management assessment criteria and metrics. Understands how to use discipline and performance improvement plans when necessary.
  • Reviews and becomes knowledgeable all company policy and local, state and federal laws related to selection, recruitment, record retention and training of team members.
  • Supports Store Manager in leveraging the team's strengths, skills, and abilities to increase engagement, overcome challenges, solve problems, and adapt to changes that the store faces.
Communications
  • Shadows Store Manager and attends all critical communication sessions, e.g., one-on-one discussions, group meetings. Learns best practices for providing and receiving feedback, soliciting input, answering questions, and ensuring communications are open between management and non-management team members.
  • Assists Store Manager and/or District Manager in planning and attending community events.
  • Gains experience facilitating team member discussions around key operational and engagement metrics.

External Basic Qualifications
  • Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
  • Must be fluent in reading, writing, and speaking English (Except in Puerto Rico)
  • Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
  • Willingness to accept assignment into a Store Manager position, if an assignment is offered.
  • Willingness to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications
  • PTCB Certification.
  • Bachelor's Degree.
  • Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer-facing experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $24.04 per hour - $43.27 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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