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Knowledge Operations Manager Jobs in West Virginia

MHI

Operations Manager

Bridgeport, WV · On-site

S. The Operations Manager is responsible for the performance of all aircraft maintenance work ... Working knowledge of Environmental, Health & Safety rules and regulations as they apply to ...

GDIT

WV · On-site

As an Operations Manager supporting CMS, you will be trusted to manage project budgets, hours, and ... Excellent knowledge of industry best practices, trends, and difficulties and how AI can streamline ...

New

Keller Executive Search

Operations Manager

Charleston, WV · On-site

$75K - $95K/yr

Manage daily operations across multiple warehouse sites, including inbound and outbound product ... Working knowledge of industrial repair processes, including hydraulic and/or electrical control ...

GDIT

WV · On-site

Apply ITIL best practices across Incident, Problem, Change, Request, Knowledge, and Service Level Management processes * Ensure adherence to operational support standards and governance * Lead Root ...

New

Dice.com

Operations Manager - MHSA

Ceredo, WV · On-site

Summary: The Operations Manager leads and oversees daily operations, ensuring the site runs ... In-depth knowledge of MSHA (Mine Safety & Health Act) and compliance standards Supervisory ...

Walgreens

Pharmacy Operations Manager

Harrisville, WV

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Walgreens

Pharmacy Operations Manager

Morgantown, WV · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

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Knowledge Operations Manager information

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in West Virginia? For Knowledge Operations Manager jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in West Virginia look for? The top searched job categories for Knowledge Operations Manager jobs in West Virginia are:
What cities in West Virginia are hiring for Knowledge Operations Manager jobs? Cities in West Virginia with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you
Operations Manager

Operations Manager

MHI

Bridgeport, WV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

MHI RJ Aviation Group (MHIRJ) is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry.
We're hiring an Operations Manager to help drive our continued success!
Purpose of the role:
MHIRJ's network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S. The Operations Manager is responsible for the performance of all aircraft maintenance work packages, delivering on schedule and budget obligations for assigned aircraft, and serves as the primary point-of-contact for customers during the maintenance process.
Here are the daily responsibilities of an Operations Manager:
  • Work with your team to manage safety, quality, labor, and customer schedules.
  • Serve as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. Upsells additional work to Customer.
  • Perform Project Management duties for multiple aircraft to include identification of potential risks and management of constraints. Price codes, work orders, reviews labor charges, builds, reviews, and delivers Pro Forma invoice to Customer.
  • Execute and maintain schedule through aircraft delivery and follow-up. Monitor and oversee workflow to ensure work package is on schedule and within budget, including shop floor efficiency.
  • Facilitate status meetings with all departments and shops; update daily reports on status of aircraft.
  • Assist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials.
  • Review, approve, and sign final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs)
  • Perform post work package activities, (i.e., customer follow-up calls, resolve customer issues after departure).
  • Responsible for meeting or exceeding facility financial objectives on all projects. Issues and collects DPRs, reviews payment terms with Customer.

Here is what is required to succeed:
  • A minimum of 5 years of experience working in an aircraft maintenance environment or substantial similar experience.
  • A minimum of 2 years of customer project management experience or 2 years of supervisory or lead experience or substantial similar experience.
  • Working knowledge of regulatory governance FAA, EASA, or Transport Canada, for example, part 91, 121, 135 & 145.
  • Working knowledge of aircraft maintenance inspection programs for jet aircraft.
  • Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.
  • The ability to demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team.
  • Possess interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments.
  • The customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations.
  • Strong verbal and written communications skills.
  • Planning and organization skills necessary to plan, prioritize and coordinate workload within a multiple project setting.
  • Computer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email, and web-based applications as well as operating systems (Empower MX and SAP) used to manage the maintenance work.

Preferred Qualifications:
  • A 4-year college degree
  • An A&P license or otherwise appropriately certificated under FAR Part 65
  • Working knowledge of SAP and Pivotal maintenance transactions.
  • Working Knowledge with ISO/OHSAS management system and resources.
  • Basic acumen of accounting and budgeting principles necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs.

Work Environment:
  • We put safety first and take pride in creating workspaces that invite collaboration and innovation.
  • Our Service Centers are world-class, and our technicians work in climate-controlled hangars that are clean, comfortable, and promote safety.
  • Position requires full-time presence at our Bridgeport, WV facility with on-site collaboration essential to role success

Why join us?
At MHIRJ, we recognize and value your contributions to our One Unified Team. We live by our values and embody our behaviors which drive our success. Take flight with a team that shares your passion and supports your journey. If your experience aligns with the qualifications for this role, we encourage you to apply - we'd like to hear from you!
We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.
  • Comprehensive medical, dental, vision and prescription coverage
  • Flexible Spending and Health Savings Accounts
  • Company paid life insurance and short-term disability
  • Annual wellness incentives up to $750
  • Employee assistance program
  • 401K with 7% company match
  • Annual bonus plan
  • Paid vacation, sick time, and holidays

#MHIRJ1
We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
We do not currently provide sponsorship to work in the United States. All applicants for U.S. jobs must be a United States citizen or be authorized to work in the United States.

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