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Knowledge Operations Manager Jobs in Maryland (NOW HIRING)

West Marine

Operations Manager

MD · On-site

Oversee operations in Hub locations as required. Duties/Responsibilities * Ensure inventory ... Maintain knowledge through company and industry-sponsored training. * Available to work nights ...

RSC2, Inc.

Operations Manager

Fort George G Meade, MD · On-site

$114K - $275K/yr

RSC2 is currently looking for an Operations Manager to join our growing team inFort Meade, Maryland ... education, knowledge, skills, competencies, and experience as well as contract-specific ...

Markon

Knowledge Manager

Annapolis Junction, MD

$120K - $140K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... Provides operational support to CNMF by conducting and overseeing data analysis to optimize search ...

AnaVation

Knowledge Manager

Bethesda, MD · On-site

$95K - $115K/yr

As our Knowledge Manager you would provide access and knowledge management for a variety of managed ... operational success of our customers. We offer complex challenges, a top-notch work environment ...

Markon

Knowledge Manager

Annapolis Junction, MD · On-site

$120K - $140K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... Provides operational support to CNMF by conducting and overseeing data analysis to optimize search ...

AnaVation

Knowledge Manager

Bethesda, MD

$95K - $115K/yr

As our Knowledge Manager you would provide access and knowledge management for a variety of managed ... operational success of our customers. We offer complex challenges, a top-notch work environment ...

Peraton

Knowledge Manager

Fort George G Meade, MD · On-site

$112K - $179K/yr

Acts as an SME for Knowledge Management and its reporting capabilities, manages content and ... Provides operational support to CNMF by conducting and overseeing data analysis to optimize search ...

AnaVation

Knowledge Manager

Bethesda, MD

$95K - $115K/yr

As our Knowledge Manager you would provide access and knowledge management for a variety of managed ... operational success of our customers. We offer complex challenges, a top-notch work environment ...

Crane 1 Services, Inc.

Office Manager

Baltimore, MD · On-site

Branch Operations Manager Requirements * KNOWLEDGE:  A minimum of (3) + years of proven experience or related Branch Management experience that illustrates a proven track record in this field is ...

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$29.25/hr

Operations Manager Trainee must possess and maintain a valid driver's license and automobile ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$29.25/hr

Operations Manager Trainee must possess and maintain a valid driver's license and automobile ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

Crane 1

Branch Operations Manager

Baltimore, MD · On-site

Branch Operations Manager Reports To: District Manager The Branch Operations Manager will often be ... KNOWLEDGE: A minimum of (3) + years of proven experience or related Branch Management experience ...

Leidos

Knowledge Manager, Journeyman

Odenton, MD

... operational data. As part of the Knowledge Management Working Group (KMWG), individuals will ... champion organizational learning and decision support through structured knowledge processes ...

PDS Health

Operations Manager Trainee

Silver Spring, MD · On-site

$30.50 - $42.25/hr

Overview $30.50 - $42.25 / Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS ...

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Knowledge Operations Manager information

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in Maryland? For Knowledge Operations Manager jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Maryland look for? The top searched job categories for Knowledge Operations Manager jobs in Maryland are:
What cities in Maryland are hiring for Knowledge Operations Manager jobs? Cities in Maryland with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you

Operations Manager

West Marine

MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

West Marine rating

6.3

Company rating: 6.3 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

298th of 732 rated retailers

Job description

Job Summary
Under limited supervision, this role assists in achieving the sales goals of the business unit. Responsibilities include training and reinforcing sales techniques for store Crew Members, ensuring excellent customer service, providing thorough sales and product training, and meeting/exceeding the annual sales goal. Our mission is to serve Boaters effectively, guiding them to leave with the right products for their needs. Each customer interaction is an opportunity to exceed expectations and foster loyalty. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities
  • Lead and develop the team to ensure excellent store operations.
  • Actively greet and engage customers to meet their boating needs.
  • Prioritize and plan to drive results and achieve business goals.
  • Equip Crew Members to handle diverse transactions for seamless customer experiences.
  • Oversee operations in Hub locations as required.

Duties/Responsibilities
  • Ensure inventory accuracy through perpetual counts, cycle counts, and other related activities.
  • Oversee execution of price changes and pricing audits.
  • Assist in strategies to grow customer count, loyalty memberships, and store traffic.
  • Plan and execute merchandising resets and maintain Planogram (POG) integrity.
  • Initiate and enforce operational and personnel policies.
  • Ensure payroll is accurate and timely.
  • Verify compliance with Asset Protection standards.
  • Maintain a safe and clean store environment.
  • Ensure adherence to all legal requirements.
  • Ensure the store and staff exemplify our brand and service standards.
  • Maintain knowledge through company and industry-sponsored training.
  • Available to work nights, weekends, and holidays based on business needs.
  • Complete all open Omni orders by end of day.
  • Serve as "Manager on Duty" during assigned shifts.
  • Perform other job-related responsibilities as assigned.

Additional Responsibilities May Include
  • Provide product knowledge and suggest additional items/services to customers.
  • Drive customer experience to meet their needs and improve Net Promoter Score (NPS).
  • Drive store conversion and add-on sales, including Plus Plans.
  • Ensure staff and store reflect our brand's service excellence.

Required Skills/Abilities
  • Excellent verbal and written skills.
  • Strong customer service and sales capabilities.
  • Attention to detail and effective time management.
  • Strong analytical abilities.
  • Effective supervisory and leadership skills.
  • Ability to prioritize and delegate tasks.
  • Proficient in Microsoft Office Suite or related software.

Education and Experience
  • High school diploma or equivalent.
  • Two years of related experience preferred.

Physical Requirements
  • Continuous standing and walking throughout the retail space.
  • Ability to wear and communicate through a headset continuously.
  • Frequent climbing, bending, stooping, and twisting.
  • Occasionally operate equipment, including forklifts.
  • Must be able to lift up to 50 pounds to shoulder height unassisted frequently.

Other Requirements
  • Minimum age of 18 years old.

West Marine offers a wide range of benefits, which include medical/dental/vision, various voluntary benefits, 401k, and paid time off. To view eligibility and additional information on these benefits, along with starting pay ranges for select states, please visit our benefits page at www.embbenefits.com/wm-home/. Join us at West Marine and help us provide the best boating experience for our customers!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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