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Knowledge Manager Jobs in Toronto, ON (NOW HIRING)

RELX

Legal Account Manager

Toronto, ON · On-site +1

CA$137K - CA$187K/yr

Working knowledge of generative AI and ability to apply concepts in client conversations * Strong organizational skills and ability to operate independently in a remote or hybrid environment

LexisNexis

Legal Account Manager

Toronto, ON · On-site +1

CA$137K - CA$187K/yr

Working knowledge of generative AI and ability to apply concepts in client conversations * Strong organizational skills and ability to operate independently in a remote or hybrid environment

Tribe Management inc

Property Manager

Toronto, ON · On-site

CA$80K - CA$100K/yr

The Property Manager works under the Director of Commercial and Multi-Residential. The Property ... Knowledge of various legislations, including the RTA (Resident Tenancy Act), * Knowledge of codes ...

Interac Corp.

Technical Writer

Toronto, ON

Understanding of knowledge management practices. * Excellent interpersonal, communication, presentation, and problem-solving skills. * The ability to thrive in a Payment Card Industry (PCI) and ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Toronto, ON

Knowledge Manager information

See Toronto, ON salary details

$11.5K

$84.9K

$137.4K

How much do knowledge manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for knowledge manager in Toronto, ON is $84,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,758.00 and $101,160.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or content management may earn higher salaries, often exceeding $120,000 annually.

What is the career path of a knowledge manager?

A knowledge manager typically starts in roles such as information specialist or librarian, then advances to senior knowledge management positions, team lead, or director. Career progression often involves developing expertise in information systems, data management, and collaboration tools, with certifications like CKM (Certified Knowledge Manager) supporting advancement.

What skills do you need to be a knowledge manager?

Knowledge managers need strong communication, organizational, and analytical skills to effectively organize and share information. They should be proficient with knowledge management tools and technologies, such as content management systems and collaboration platforms, and often require a background in information science, library science, or related fields.
More about Knowledge Manager jobs

What job categories do people searching Knowledge Manager jobs in Toronto, ON look for?

The top searched job categories for Knowledge Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Knowledge Manager jobs?

Cities near Toronto, ON with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $84,900 per year, or $40.8 per hour.

Legal Account Manager

RELX

Toronto, ON • On-site, Remote

CA$137K - CA$187K/yr

Full-time

Re-posted 13 days ago

Job description

Are you a former practicing lawyer ready to shape the future of legal services through innovation, AI, and commercial strategy?

Do you enjoy partnering with senior leaders in law firms to drive measurable business outcomes and transform how legal work gets done?

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role
This role is ideal for a legally trained professional who wants to apply law firm experience in a strategic, client-facing capacity. You will partner with large law firms to modernize practice delivery, leverage AI responsibly, and deliver measurable commercial outcomes. Working consultatively, you will build trusted relationships and drive growth across a portfolio of strategic customers.

Responsibilities

  • Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers) including major strategic customers

  • Build trusted relationships with senior decision-makers, including partners, innovation teams, and C-suite leaders

  • Lead consultative, insight-driven engagements to align customer priorities with tailored solutions

  • Develop deep understanding of customer business models, financial drivers, and legal workflows to inform growth strategies

  • Drive adoption of new approaches and solutions within complex law firm environments

  • Consistently meet or exceed revenue, pipeline, and activity targets through disciplined execution

  • Design and negotiate customized, multi-product offerings addressing complex client needs

  • Deliver executive-level presentations demonstrating ROI, value realization, and strategic impact

Requirements

  • Law degree with 4+ years of practice experience in a law firm environment with 50+ lawyers

  • Experience in areas such as innovation, legal operations, knowledge management, or practice management is beneficial

  • Proven ability to influence senior stakeholders and drive adoption of new approaches within complex organizations

  • Experience supporting revenue growth, client retention, or strategic initiatives

  • Comfort discussing commercial outcomes and guiding customers toward decisions

  • Working knowledge of generative AI and ability to apply concepts in client conversations

  • Strong organizational skills and ability to operate independently in a remote or hybrid environment

  • Ability to translate technical innovation into clear business value and measurable client outcomes

Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

Primary Location Base Pay Range: Canada - Toronto (Yonge St) $85,800 - $135,800 (CAD) and Total Target Cash Range for primary location in Ontario is 145,600 - 195,600 (CAD). Base Pay Range in Ontario: $80,500 - $130,500 (CAD) and Total Target Cash Range is $137,500 - $187,500 (CAD). Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. This posting is for an existing vacancy. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

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