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Knowledge Manager Jobs in Toronto, ON (NOW HIRING)

Wajax

Health & Safety Program Manager

Toronto, ON

Establish governance for program ownership, document control, knowledge management, centralized audit protocols, implementation planning, change management, adoption, and sustainment. * Develop role ...

Lyft

Senior Manager, Support Excellence

Toronto, ON · On-site

Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize - it's a role for someone who wants to reimagine. The ...

PwC

Finance Transformation, Manager

Toronto, ON · Hybrid

Your skills, knowledge, and experiences are what set you apart.Here'swhat we look for: * Experience in upskilling for a digital world (including AI) and technology trends, an openness to learning new ...

KPMG

Process Manager, Global Procurement

Toronto, ON · On-site

Experience with content and knowledge management platforms (e.g. SharePoint) * Proven ability to ... design, simplify, and govern endtoend processes, including use of swimlane diagrams KPMG Ontario ...

Td

Senior Business Support Analyst

Toronto, ON · On-site

CA$81K - CA$115K/yr

Support knowledge management practices, including the creation, review, and maintenance of reusable knowledge articles, playbooks, FAQs, and support documentation. May provide project management ...

New

JD.com, Inc.

Supply Chain Solutions Manager

Toronto, ON · On-site

CA$75K/yr

Knowledge Management * Develop and maintain standardized solution templates, implementation playbooks, SOPs, and best practices. * Share project learnings and industry knowledge across cross ...

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Showing results 21-40

All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Toronto, ON

Knowledge Manager information

See Toronto, ON salary details

$11.5K

$84.9K

$137.4K

How much do knowledge manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for knowledge manager in Toronto, ON is $84,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,758.00 and $101,160.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or content management may earn higher salaries, often exceeding $120,000 annually.

What is the career path of a knowledge manager?

A knowledge manager typically starts in roles such as information specialist or librarian, then advances to senior knowledge management positions, team lead, or director. Career progression often involves developing expertise in information systems, data management, and collaboration tools, with certifications like CKM (Certified Knowledge Manager) supporting advancement.

What skills do you need to be a knowledge manager?

Knowledge managers need strong communication, organizational, and analytical skills to effectively organize and share information. They should be proficient with knowledge management tools and technologies, such as content management systems and collaboration platforms, and often require a background in information science, library science, or related fields.
More about Knowledge Manager jobs

What job categories do people searching Knowledge Manager jobs in Toronto, ON look for?

The top searched job categories for Knowledge Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Knowledge Manager jobs?

Cities near Toronto, ON with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $84,900 per year, or $40.8 per hour.

Senior Software Developer - Knowledge Extraction Team

Clio

Toronto, ON • Hybrid

CA$144K - CA$195K/yr

Full-time

Medical, Dental, Vision

Re-posted 12 days ago

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Senior Software Engineer, AI to join our Knowledge Extraction Team.

The Senior Software Engineer, AI is a hands-on technical leader responsible for building, operating, and evolving the systems that turn large volumes of semi-structured legal documents into structured, trustworthy legal data. Reporting to the Development Manager, this role focuses on delivering reliable, secure, and scalable AI-enabled pipelines and services that process caselaw across many jurisdictions, at a scale of millions of documents and tens of millions of citation relationships.

You will work closely with partners across editorial and legal data teams, Data Engineering, and Platform Engineering to turn real problems in legal information into production-grade solutions. This role owns the full lifecycle of what you build, from design and implementation through monitoring, iteration, and long-term support.

What you'll work on:

- Design, build, and operate backend services and data pipelines that extract, classify, and resolve information from semi-structured legal documents at scale.

- Build and operate LLM-powered workflows (batch classification, prompt design and calibration, retrieval, and model integration) using providers such as OpenAI and AWS Bedrock.

- Improve the accuracy and coverage of core capabilities like citation recognition, citation resolution, and treatment detection, including work across multiple jurisdictions.

- Work with large, heterogeneous document sets and curated evaluation sets to measure model quality and drive it up over time.

- Ensure solutions are observable, reliable, secure, and cost-efficient, with clear monitoring and operational ownership (e.g. Datadog).

- Operate in the cloud (AWS: Batch, Lambda, ECS, RDS/Postgres, S3, and search/vector stores such as Vespa) with solid CI/CD practices.

- Contribute to and uphold responsible AI standards, including privacy, security, legal accuracy, and audibility, given the sensitivity of legal data.

- Collaborate with cross-functional and non-technical partners (including legal editors) to translate ambiguous problems into clear technical designs and shipped solutions.

- Act as a technical mentor and thought partner within the team, helping raise the bar for engineering quality and delivery.

What you may have:

- 4+ years of experience in software engineering, backend, data engineering, or AI systems development.

- Hands-on experience delivering production-grade systems that integrate data, APIs, and complex workflows.

- Strong proficiency in Python. Experience with Ruby is an asset (some of our services are Ruby-based).

- Experience working with semi-structured or heterogeneous data (documents, JSON, nested or variant records): parsing, extraction, classification, and entity resolution.

- Experience with AI/ML or LLM-powered systems (e.g. prompt design, orchestration, retrieval, model integration, or evaluation).

- Working knowledge of cloud platforms (AWS preferred), SQL, and processing data at scale.

- Solid understanding of system design, reliability, observability, and operational best practices.

- Ability to work effectively with non-technical and domain stakeholders and translate business needs into technical solutions.

- Experience operating in environments with security, privacy, or compliance constraints.

- Bachelor's degree in Computer Science, Engineering, Data, or equivalent practical experience.

- A keen interest in improving your craft, including using AI.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $144,700 to $195,900 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated todiversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture atclio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

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