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Knowledge Manager Jobs in Reading, PA (NOW HIRING)

SYNERGIS TECHNOLOGIES, LLC

Customer Success Agent

Quakertown, PA · Remote

$15.75 - $21.25/hr

... Knowledge Management Create and maintain technical documentation and customer knowledge resources. 5% Professional Services & Additional Responsibilities Support customer events, training, and other ...

Posted today

Sonic Drive-In

Assistant Manager

Ephrata, PA · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

Airgas

Account Manager

Reading, PA · On-site

R10093640 Account Manager (Open) Location: Reading, PA - Retail shop How will you CONTRIBUTE and ... Knowledge, Skills & Abilities: • Familiarity with industrial and specialty gases, industrial gas ...

Sonic

Assistant Manager

Reading, PA

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

Sonic Drive-In

Assistant Manager

Reading, PA · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

M&T Bank

Branch Manager

Reading, PA · On-site

Demonstrated strong knowledge of Business Banking products, services and client relationship management. M&T Way Certified Precision Leadership Certified Bi-lingual/Spanish preferred Work with common ...

Soar Restaurants

Assistant Manager

Reading, PA

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

Sonic

Assistant Manager

Ephrata, PA · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO ...

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Knowledge Manager information

See Reading, PA salary details

$41.8K

$82.7K

$118.1K

How much do knowledge manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for knowledge manager in Reading, PA is $82,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $99,400.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs
What job categories do people searching Knowledge Manager jobs in Reading, PA look for? The top searched job categories for Knowledge Manager jobs in Reading, PA are:
What cities near Reading, PA are hiring for Knowledge Manager jobs? Cities near Reading, PA with the most Knowledge Manager job openings:
Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,704 per year, or $39.8 per hour.

Manager I - Information Technology

Carpenter Technology Corporation

Reading, PA • On-site

$91K - $111K/yr

Full-time

Re-posted 24 days ago

Carpenter Technology rating

6.8

Company rating: 6.8 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys. They are seeking a Manager I in Information Technology to oversee the design, development, and implementation of IT solutions, ensuring alignment with departmental goals and IT strategy.
Responsibilities:
• Work extensively with Carpenter’s ITSM system to provide management reporting, analyze trends and improve operational processes.
• Leverage AI technologies to improve service delivery.
• Adhere to ITIL best practices.
• Directs the activities and personnel associated with the design, development, implementation, and support of short-term and long-term Information Technology solutions. Provides leadership for development of IT strategy, standards, guidelines, processes, and procedures.
• Ensures that delivery and support of new technology products meet the needs of the business.
• Review and Provide summary of key performance indicators for the previous 6 months for Infrastructure Services. Where KPIs do not exist, work with IT Infrastructure leads and vendors to create and measure performance.
• Manage Service Desk services to meet and exceed the targets defined in the Service Level Agreement (SLA) as defined by the Service Desk and Level 2 Vendor SOW’s as well as identifying any updated to or new SLA’s.
• Provide leadership to fulfill operational responsibilities and deliverables of Services for Service Desk and Level 2 Support.
• Oversight of Knowledge Management function.
• Analyze reports to identify trends and opportunities for process improvement and training.
• Working with Service Desk Team Management, provide performance management of vendor resources on Service Desk team.
• Working with Level 2 Support Team, provide performance Review and input of resources
• Provide interface with Vendor leadership for delivery of services.
Qualifications:
Required:
• Four-year college degree required.
• 6 or more years of Information Technology experience required.
• 0-2 years of experience in a management role required.
• Knowledge of full software lifecycle management.
• Knowledge of disciplined problem-solving methods.
• Knowledge of positive employee relations practices.
Company:
Carpenter Technology develops and manufactures high-performance specialty alloys for aerospace, medical, defense, energy, and semiconductor applications where material failure is not an option. Founded in 1889, the company is headquartered in Philadelphia, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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