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Knowledge Manager Jobs in Provo, UT (NOW HIRING)

Everpure

Senior Knowledge Manager

Lehi, UT · On-site

$107K - $230K/yr

THE ROLE As a Senior Knowledge Manager in the PEAK team within Global Customer Experience, you will lead the transformation of how customers, partners, and employees discover and interact with ...

Global Pharma Tek

Knowledge Coordinator

Lehi, UT · On-site

Support Knowledge Management Initiatives: Assist in implementing and supporting knowledge management strategies that drive engagement, self-service, and mindshare. * Project Support: Assist in the ...

Everpure

Senior Knowledge Program Manager

Lehi, UT · On-site

$107K - $230K/yr

THE ROLE As a Senior Knowledge Program Manager within our Performance, Education & Knowledge (PEAK) team, you will drive the enterprise-wide strategy and execution of Everpure's Knowledge-Centered ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Provo, UT

Knowledge Manager information

See Provo, UT salary details

$41.1K

$81.5K

$116.4K

How much do knowledge manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for knowledge manager in Provo, UT is $81,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $97,900.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs
What job categories do people searching Knowledge Manager jobs in Provo, UT look for? The top searched job categories for Knowledge Manager jobs in Provo, UT are:
What cities near Provo, UT are hiring for Knowledge Manager jobs? Cities near Provo, UT with the most Knowledge Manager job openings:
Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,465 per year, or $39.2 per hour.

Senior Knowledge Manager

Everpure

Lehi, UT • On-site

$107K - $230K/yr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
As a Senior Knowledge Manager in the PEAK team within Global Customer Experience, you will lead the transformation of how customers, partners, and employees discover and interact with critical knowledge across Everpure. In this high-impact role, you will champion Knowledge-Centered Service (KCS) principles and oversee the end-to-end delivery of enterprise self-service experiences, content governance, and digital platform optimizations. You will collaborate closely with Knowledge Architects, technical writers, customer support engineers, and executive leadership to redefine content quality and discovery. By turning raw technical content into structured, AI-ready assets, you will directly improve self-service resolution rates, elevate customer satisfaction, and build a world-class knowledge culture across Everpure.
WHAT YOU'LL DO
  • Drive Enterprise Knowledge Strategy & Governance: Establish and execute scalable content governance frameworks, information architectures, and taxonomy standards to optimize knowledge quality, consistency, and search discoverability across global platforms.
  • Lead KCS Program Adoption & Change Management: Partner with KCS leaders and cross-functional support teams to embed Knowledge-Centered Service (KCS) principles, delivering comprehensive change management, training, and enablement to accelerate organizational adoption.
  • Orchestrate Platform Implementations & Digital Transformation: Manage the end-to-end delivery of strategic knowledge management projects, directing platform migrations, AI-powered discovery enhancements, and system integrations on schedule and aligned with business priorities.
  • Establish Data-Driven KPIs & Continuous Improvement: Define, track, and analyze key performance metrics to measure self-service effectiveness, content health, and operational maturity, using data insights to continuously refine publishing workflows and escalate strategic opportunities.

WHAT YOU BRING
  • Experience: 8+ years experience in project or program management Knowledge Management, Content Operations, Documentation, Enablement, Customer Experience, or a related discipline and 10+ years of experience leading complex projects, programs, and cross-functional initiatives.
  • Strategic Knowledge Management & Governance Mastery: Proven track record of architecting, scaling, and managing enterprise knowledge management, self-service programs, content operations, and information architectures in complex environments.
  • KCS Methodology & Change Leadership Experience: Deep expertise in Knowledge-Centered Service (KCS) principles and organizational change management, with a demonstrated ability to influence cross-functional teams without direct authority and drive widespread adoption of new processes.
  • Proficiency: Document formatting and publication tools such as WYSIWYG, HTML, DITA
  • Technical Content & Search Capabilities: Hands-on proficiency with knowledge management platforms, digital publication technologies (e.g., DITA, XML, HTML), and analytics tools, alongside familiarity with AI-driven search and content discovery solutions.
  • Program Delivery & Analytical Problem-Solving: Advanced project management and data analytics skills to structure complex initiatives, manage cross-functional delivery roadmaps, and present measurable business outcomes to leadership.

Location: We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, Lehi or Raleigh office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.
#LI-ONSITE
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The annual base salary range is:
$107,000-$230,000 USD
WHAT YOU CAN EXPECT FROM US:
  • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
  • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
  • Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you're invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.

Apply