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Knowledge Manager Jobs in Naperville, IL (NOW HIRING)

Upside Services, Inc

Knowledge Systems Architect

Chicago, IL · On-site

$153K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage knowledge infrastructure transitions (new team spaces, ownership migrations, tool changes) Must have: * Deep experience in knowledge management, information architecture, or technical writing ...

CIBC

Director, US IT Asset Management

Chicago, IL · On-site +1

$165K - $240K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You also demonstrate expert knowledge of banking products , services, and industry regulations ... In addition, you oversee risk management frameworks, influence risk culture, and align risk ...

CIBC US

Director, US IT Asset Management

Chicago, IL · On-site +1

$165K - $240K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You also demonstrate expert knowledge of banking products , services, and industry regulations ... In addition, you oversee risk management frameworks, influence risk culture, and align risk ...

Litera

Associate, Legal Knowledge Engineering

Chicago, IL · Hybrid

$115K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Background in legal operations, legal program management, or contract management systems. * Hands-on exposure to AI, machine learning, or generative AI tools. * Prior experience working with or ...

Randstad Digital

AI Program Manager

Chicago, IL · On-site

$54.09 - $64.09/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Own delivery cadences, RAID management, stakeholder communication, and operational readiness (support, monitoring, knowledge management). location: Chicago, Illinois job type: Contract salary: $54.09 ...

TIAA

RFP Response Specialist

Chicago, IL · On-site

$78K - $104K/yr

  • Medical

  • Life

  • Retirement

The RFP Coordinator must manage projects independently and with adherence to detailed client specifications. Extensive knowledge of the investments and the RFP process is preferred, as well as the ...

Zeno

Manager, New Business

Chicago, IL

$75K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Knowledge Management & Business Intelligence: Maintain new business systems, CRM data, case studies and other agency resources to improve visibility, reporting and institutional knowledge. * Business ...

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Showing results 21-40

All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Naperville, IL

Knowledge Manager information

See Naperville, IL salary details

$43.4K

$86K

$122.8K

How much do knowledge manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for knowledge manager in Naperville, IL is $85,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,900.00 and $103,300.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs

What job categories do people searching Knowledge Manager jobs in Naperville, IL look for?

The top searched job categories for Knowledge Manager jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Knowledge Manager jobs?

Cities near Naperville, IL with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,041 per year, or $41.4 per hour.

Manager, People Solutions & Knowledge

Uber Technologies, Inc.

Chicago, IL • On-site, Remote

Full-time

Retirement

Re-posted 28 days ago

Uber rating

6.8

Company rating: 6.8 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

4th of 9 rated taxi private hire

Job description

About the Role

The People Solutions & Knowledge team drives a scalable, knowledge-first employee experience by optimizing how employees interact with HR services through ServiceNow and AI-enabled self-service. The team leads global initiatives across service design, knowledge strategy, and platform governance to simplify support, improve resolution times, and enable seamless digital experiences. In this role, the candidate will shape how employees access and experience People services at scale, directly influencing efficiency, consistency, and overall employee satisfaction.

What You'll Do

  • Define and execute the strategy for how the People team leverages ServiceNow to deliver a scalable, knowledge-driven employee support experience, including service catalog and workflow design.
  • Establish and govern global knowledge standards to improve searchability, AI readiness, and self-service resolution.
  • Partner cross-functionally with HR, IT, and platform teams to align People Operations processes with system capabilities, ensuring seamless service delivery and adoption.
  • Drive AI-enabled initiatives such as virtual agent, automated triage, and guided workflows to enhance the digital employee experience and reduce manual support.
  • Oversee platform governance including access controls, role design, and audit readiness to ensure compliance, consistency, and operational integrity.

Basic Qualifications

  • 5+ years in People Operations, HR Technology, or Service Management.
  • Proven experience managing ServiceNow (HRSD) or similar system, from a functional perspective.
  • 3+ years experience leading people


Preferred Qualifications

  • Ability to manage a roadmap and influence stakeholders across HR and IT.
  • Comfortable interpreting complex dashboards to drive operational changes.
  • Prior experience managing content and optimizing for high case deflection
~~ ~~

Ready to Ride?


This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.


You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.


Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.


Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For Chicago, IL-based roles: The base salary range for this role is USD $123,000 per year - USD $137,000 per year.


For New York City, NY-based roles: The base salary range for this role is USD $137,000 per year - USD $152,000 per year.


For San Francisco, CA-based roles: The base salary range for this role is USD $137,000 per year - USD $152,000 per year.


For Sunnyvale, CA-based roles: The base salary range for this role is USD $137,000 per year - USD $152,000 per year.


For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

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