Baird
Baird

60 Baird Jobs Hiring Near You

The Technology Solutions Team is an established group within Baird's Private Wealth Management, Technology Best Practices department with a mission to help Financial Advisor Teams and Clients utilize ...

Technology Solutions Specialist The Technology Solutions Team is an established group within Baird's Private Wealth Management, Technology Best Practices department with a mission to help Financial ...

Baird, you're never just a number, you're part of a global team that values your voice, ideas, and growth. For 40+ years, we have combined the stability of an established and trusted firm with the ...

Strategically at Baird, we believe that delivering a great Wealth Management Experience for clients is built upon three pillars: Investment Consulting, Wealth Planning, and Relationship Management.

Client Assistant

Indianapolis, IN · On-site

$16.50 - $22.75/hr

As a Client Assistant at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

You Belong at Baird Baird is an employee owned organization with over 130 employees worldwide, dedicated to enhancing coastal resources and communities through exceptional coastal and marine ...

Client Assistant

Cleveland, OH · On-site

$22.16 - $29.29/hr

As a Client Assistant at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

Client Specialist

Mill Valley, CA · On-site

$27.70 - $41.70/hr

As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

Client Specialist

Denver, CO · On-site

$24.36 - $36.67/hr

As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

Strategically at Baird, we believe that delivering a great Wealth Management Experience for clients is built upon three pillars: Investment Consulting, Wealth Planning, and Relationship Management.

Client Assistant

Cleveland, OH · On-site

$22.16 - $29.29/hr

As a Client Assistant at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

Client Specialist

Seattle, WA · On-site

$25.49 - $38.36/hr

As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

Client Assistant

Ann Arbor, MI · On-site

$17 - $23.25/hr

As a Client Assistant at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

Client Assistant

Miamisburg, OH · On-site

$22.16 - $29.29/hr

As a Client Assistant at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client ...

Baird, you're never just a number, you're part of a global team that values your voice, ideas, and growth. For 40+ years, we have combined the stability of an established and trusted firm with the ...

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Showing results 1-20

Baird Jobs Information

Do workers at Baird get paid breaks?

Sometimes. Only some people get paid breaks.
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Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
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Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
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Do jobs at Baird spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
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Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
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Most people feel treated with respect by their managers.
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Some people feel stressed out here.
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Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Baird recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
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Do people get enough training when they start at Baird?

Most people got enough training when they started.
88% of people report they got enough training when they started working here.
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Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
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Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
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Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.
What are the most popular job types at Baird?
What are the most popular categories at Baird?
Infographic showing various job openings at Baird in the United States as of July 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.
Baird Online Support Specialist

Baird Online Support Specialist

Baird

Milwaukee, WI • On-site

Full-time

Posted 24 days ago


Baird rating

8.6

Company rating: 8.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

About The Role:
The Technology Solutions Team is an established group within Baird's Private Wealth Management, Technology Best Practices department with a mission to help Financial Advisor Teams and Clients utilize Baird's technology offerings effectively and efficiently. We pride ourselves on providing our internal and external clients with best-in-class technology, and we are committed to coupling these tools with best-in-class technology support.
We are looking for an individual that has a passion for technology and/or financial services and the ability to deliver outstanding client service to join our team! This position offers significant exposure within the firm and our client base, and the Specialist will be expected to build and maintain relationships with our Financial Advisors, Client Specialists, Sales Management, and various corporate resource groups.
The Impact You'll Make:
  • Act as a subject matter expert on our key client-facing technology, Baird Online
  • Provide answers to inquiries about a client account Baird Online to the Financial Advisor, Client Specialist, and clients
  • Deliver outstanding client service using a combination of effective communication and troubleshooting skills to resolve client issues and fulfill requests
  • Ask appropriate probing questions to gather relevant information to aid in resolution
  • Utilize knowledge management system when troubleshooting client issues
  • Document, track and monitor client incidents and requests in ticketing system to ensure timely and accurate resolution
  • Set client expectations when opening and assigning tickets and ensure all request/services are executed on time in accordance with service level agreements with the business
  • Prioritize and escalate support incidents and requests based on business impact and documented guidelines
  • Collaborate with other Baird Online team members to address escalated client requests
  • Partner with Technology Product Manager to evaluate enhancement requests and support the rollout of new features
  • Maintain knowledge management system with resolutions for common issues
  • Make recommendations to better assist and improve the overall efficiency of daily operating procedures
  • Identify trends with incoming calls to effectively initiate incident escalation process where appropriate
  • Make recommendations to better assist associates and improve the overall efficiency of daily operating procedures
  • Actively trains and mentors new Baird Online Service Desk team members

What You'll Bring To Baird:
  • Bachelor's degree or 3+ years of relevant professional experience required
  • Ability to complete SIE, Series 7 within one year
  • Advanced problem-solving skills and ability to troubleshoot a variety of issues
  • Superior customer service; willingness to go "above and beyond" for your client
  • Excellent written and verbal communication skills
  • Professional, calm, and courteous telephone mannerisms
  • Displays high initiative and works well under pressure
  • Strong comfort level with technology and the ability to explain new concepts effectively to end users
  • Ability to develop, build, and maintain relationships with internal and external partners
  • Must have ability to multitask, shift work priorities due to business needs and work well under a deadline-driven environment

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