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Knowledge Manager Jobs in Dallas, GA (NOW HIRING)

Digital Management Llc

Senior Knowledge Manager

Atlanta, GA · On-site

$150 - $163/hr

Learn more at www.dminc.com About the Opportunity DMI is seeking an experienced Senior Knowledge Manager to lead enterprise knowledge management initiatives. This role is responsible for establishing ...

New

Accenture

Knowledge Modeler / Ontologist Manager

Atlanta, GA · On-site

$52.75 - $68.25/hr

We are seeking an experienced Knowledge Modeler / Ontologist to contribute to domain ontology ... Apply ontology governance standards: version control, change management, and quality gates (W3C ...

Socket.dev

Senior Knowledge Engineer

Dallas, GA · On-site

$120 - $190/hr

Metadata management and data governance Programming & Tooling * Python (primary); graph libraries ... Knowledge Graph technologies (e.g., RDF, SPARQL, Gremlin, LPG, SHACL, RDFS) * 2+ years of ...

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Coca-Cola HBC

Senior Knowledge Graph Engineer

Atlanta, GA · On-site

$152 - $178/hr

Familiarity with enterprise ontology management suites and governance frameworks, including Knowledge Graph (organizational, GraphRAG, Query/Traversal) patterns. * Hands‑on experience integrating ...

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Coca-Cola

Senior Knowledge Graph Engineer

Atlanta, GA

$117K - $155K/yr

Familiarity with enterprise ontology management suites and governance frameworks, including Knowledge Graph (organizational, GraphRAG, Query/Traversal) patterns. * Hands-on experience integrating ...

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Knowledge Manager information

See Dallas, GA salary details

$39.3K

$77.8K

$111.1K

How much do knowledge manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for knowledge manager in Dallas, GA is $77,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $93,500.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or content management may earn higher salaries, often exceeding $120,000 annually.

What is the career path of a knowledge manager?

A knowledge manager typically starts in roles such as information specialist or librarian, then advances to senior knowledge management positions, team lead, or director. Career progression often involves developing expertise in information systems, data management, and collaboration tools, with certifications like CKM (Certified Knowledge Manager) supporting advancement.

What skills do you need to be a knowledge manager?

Knowledge managers need strong communication, organizational, and analytical skills to effectively organize and share information. They should be proficient with knowledge management tools and technologies, such as content management systems and collaboration platforms, and often require a background in information science, library science, or related fields.
More about Knowledge Manager jobs

What job categories do people searching Knowledge Manager jobs in Dallas, GA look for?

The top searched job categories for Knowledge Manager jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Knowledge Manager jobs?

Cities near Dallas, GA with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $77,802 per year, or $37.4 per hour.

Senior Knowledge Manager

Digital Management Llc

Atlanta, GA • On-site

$150 - $163/hr

Other

Medical, Life, Retirement

Posted yesterday

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Job description

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI is seeking an experienced Senior Knowledge Manager to lead enterprise knowledge management initiatives. This role is responsible for establishing governance, driving knowledge-sharing practices, and ensuring the delivery of high-quality technical documentation that improves operational efficiency and enhances the customer experience.

Working across Service Desk, Infrastructure, Identity and Access Management, Application Support, and Engineering teams, you will oversee the knowledge lifecycle, champion ITIL Knowledge Management best practices, and develop strategies that increase first-call resolution, improve self-service adoption, and promote continuous improvement throughout the enterprise.

Duties and Responsibilities:

  • Lead the development and governance of the enterprise Knowledge Management Program supporting CDC IT operations.
  • Establish standards, processes, and quality controls for knowledge articles, SOPs, work instructions, technical documentation, and operational playbooks.
  • Collaborate with technical and business stakeholders to capture institutional knowledge and ensure critical operational information is documented and maintained.
  • Drive continuous improvement initiatives by analyzing incident trends, service metrics, and customer feedback to identify documentation and process improvement opportunities.
  • Oversee the complete knowledge lifecycle, including content creation, review, approval, publication, archival, and retirement.
  • Develop knowledge metrics and dashboards to measure content quality, usage, effectiveness, and contribution to service performance.
  • Mentor technical teams on knowledge-sharing best practices and foster a culture of continuous learning and collaboration.
  • Partner with ServiceNow administrators and process owners to optimize Knowledge Management capabilities, workflows, and self-service functionality.
  • Support organizational change initiatives by ensuring documentation accurately reflects system enhancements, process changes, and technology modernization efforts.
  • Ensure compliance with IT governance, security policies, and documentation standards across all supported environments.
Qualifications

Education and Years of Experience:

  • Bachelor's degree in Information Technology, Information Systems, Business, Technical Communications, or a related field (or equivalent experience).
  • 8+ years of experience in Knowledge Management, IT Service Management, Technical Documentation, or Enterprise IT Operations.
  • Demonstrated experience leading enterprise Knowledge Management initiatives within complex IT environments.
  • Experience administering or supporting ServiceNow Knowledge Management or similar enterprise platforms.
  • Strong understanding of ITIL service management processes.
  • Exceptional written and verbal communication skills with the ability to communicate technical concepts to both technical and non-technical audiences.
  • Experience leading cross-functional teams and driving organizational process improvements.

Required Skills & Certifications:

  • Experience supporting HHS or other Federal agencies.
  • ITIL Foundation or ITIL Managing Professional Certification.
  • Experience with ServiceNow reporting and dashboard development.
  • Experience supporting digital transformation, automation, or AI-enabled knowledge management initiatives.

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No physical requirements needed for this position.

Location: Atlanta, Georgia

Minimum Salary Rate

$150,011.50

Median Salary Rate

$162,594.50

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being:

  • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
  • Development – Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
  • Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee.
  • Recognition – Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses.
  • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

No Agencies Please

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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