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Knowledge Management Jobs in Pennsylvania (NOW HIRING)

This program equips you with the tools, knowledge, and leadership skills needed to manage operational processes and lead high-performing teams. Training includes learning the roles and ...

This program equips you with the tools, knowledge, and leadership skills needed to manage operational processes and lead high-performing teams. Training includes learning the roles and ...

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Service Management Lead

Philadelphia, PA · On-site

$90K - $100K/yr

This role oversees ITIL-based service processes, ensures alignment with ISO 20000 standards, and provides strategic oversight for knowledge management, training, and operational procedures, including ...

Success is measured through governance effectiveness, workforce scalability, PMO performance, stakeholder alignment, knowledge retention, reporting accuracy, and achievement of program-wide ...

Showing results 21-40

Knowledge Management information

What is knowledge management?

A Knowledge Management (KM) job involves organizing, sharing, and optimizing an organization's knowledge and information assets. Professionals in this role develop strategies, systems, and processes to facilitate knowledge capture, storage, and retrieval for improved decision-making and efficiency. They often work with tools like document management systems, intranets, and collaboration platforms to ensure knowledge is accessible and usable. This role is crucial for fostering innovation, reducing redundancy, and enhancing overall organizational learning.

What are the typical daily responsibilities of a knowledge management professional?

A Knowledge Management professional is responsible for gathering, organizing, and maintaining company knowledge assets to ensure information is accessible and useful across teams. On a typical day, you might update internal documentation, lead knowledge-sharing sessions, analyze content usage to identify gaps, and collaborate with subject matter experts to capture tacit knowledge. You’ll also work closely with IT, HR, and other departments to optimize knowledge management systems and best practices. This role offers a dynamic mix of technical, analytical, and interpersonal tasks, which makes it integral to fostering a culture of continuous learning within the organization.

What are the key skills and qualifications needed to thrive in the knowledge management position, and why are they important?

To thrive in Knowledge Management, you need expertise in information organization, data analysis, and knowledge-sharing practices, often supported by a degree in information science or a related field. Familiarity with knowledge management systems (KMS), content management tools, and certifications such as Certified Knowledge Manager (CKM) are highly valued. Strong communication, collaboration, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively capturing, organizing, and disseminating organizational knowledge to drive innovation and efficiency.

How to become a knowledge management professional?

To become a knowledge management professional, individuals typically need a bachelor's degree in information science, business, or a related field, along with experience in data management, information systems, or organizational processes. Developing skills in knowledge sharing tools, content management systems, and communication is essential, and certifications such as Certified Knowledge Manager (CKM) can enhance credibility. Gaining practical experience through internships or project work in organizational knowledge environments is also valuable.

What are knowledge management jobs?

Knowledge management jobs involve organizing, storing, and sharing an organization's information and expertise to improve efficiency and decision-making. These roles often require skills in information systems, data analysis, and communication, and may involve managing knowledge bases, implementing content management systems, or developing strategies for knowledge sharing.

What do knowledge management professionals do?

Knowledge management professionals organize, analyze, and maintain an organization's information and knowledge assets to improve efficiency and decision-making. They develop systems, implement tools like databases or content management software, and often require skills in information technology, communication, and data analysis. Their work supports knowledge sharing and organizational learning across teams.

What skills do you need for knowledge management?

Knowledge management professionals need strong communication, organizational, and analytical skills to effectively capture, organize, and share information. Proficiency with knowledge management tools, databases, and content management systems is also important, along with a good understanding of business processes and change management principles.

What are the most commonly searched types of Knowledge Management jobs in Pennsylvania?

The most popular types of Knowledge Management jobs in Pennsylvania are:

What are popular job titles related to Knowledge Management jobs in Pennsylvania?

For Knowledge Management jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Knowledge Management jobs in Pennsylvania look for?

The top searched job categories for Knowledge Management jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Knowledge Management jobs?

Cities in Pennsylvania with the most Knowledge Management job openings:

Infographic showing various Knowledge Management job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Front Line Manager

CarMax Business Services

King Of Prussia, PA • On-site

$60 - $105.10/hr

Other

PTO

Posted 4 days ago


Key responsibilities

  • Support execution of store procedures and operational processes to ensure efficiency and compliance.

  • Collaborate with cross-functional teams to maintain quality and meet production goals.

  • Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.


Job description

7271 - King of Prussia - 185 South Gulph Road, King of Prussia, Pennsylvania, 19406

CarMax, the way your career should be!

Position Overview

As a Front-Line Manager in Training, you will participate in a structured six-week development program designed to prepare you for success as a Front-Line Manager within CarMax’s Service Operations department. This program equips you with the tools, knowledge, and leadership skills needed to manage operational processes and lead high-performing teams. Training includes learning the roles and responsibilities of Service Operations, understanding end-to-end production processes such as inventory management, and cosmetic/mechanical repair. Upon successful completion, you will transition into one of the following leadership roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities
  • Demonstrate comprehension of training content throughout the program.
  • Support execution of store procedures and operational processes to ensure efficiency and compliance.
  • Complete CarMax’s Management Development Program and apply leadership principles in real-world scenarios.
  • Collaborate with cross-functional teams to maintain quality and meet production goals.
  • Model CarMax values by fostering integrity, respect, and a customer-first mindset in all interactions.
  • Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.
  • Responsible for the Environmental, Health and Safety (EHS) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.
Required Qualifications
  • Ability to lead and manage teams effectively to achieve operational goals.
  • Strong skills in data interpretation and record accuracy for process compliance.
  • Proven ability to multi-task and prioritize in a fast-paced environment.
  • Excellent communication skills, both verbal and written, for interactions with associates and customers.
  • Proficiency in common and proprietary software systems.
  • Valid Driver’s License and flexibility to work in indoor/outdoor environments, including inclement weather.
  • Willingness to work on varied schedules, including nights, weekends, and holidays, with occasional travel.
Preferred Qualifications
  • 3+ years of management experience preferred.
About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The annual salary for this position is: $60,000.00 - $105,100.00

May be eligible for bonus and equity.

Benefits

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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