The Senior Consultant - Knowledge Management (KM), PMO role is responsible for overseeing project management operations that support TTO's Intela knowledge management platform and related content ...
The Senior Consultant - Knowledge Management (KM), PMO role is responsible for overseeing project management operations that support TTO's Intela knowledge management platform and related content ...
Healthcare Provider Back Office Consulting - Manager
Pittsburgh, PA · On-site
$99K - $232K/yr
Industry/Sector Not Applicable Specialism Operations Strategy Management Level Manager & Summary The Opportunity As a Healthcare Provider Back Office Consulting - Manager, you will play a pivotal ...
Healthcare Provider Back Office Consulting - Manager
Pittsburgh, PA · On-site
$99K - $232K/yr
Industry/Sector Not Applicable Specialism Operations Strategy Management Level Manager & Summary The Opportunity As a Healthcare Provider Back Office Consulting - Manager, you will play a pivotal ...
Manage the full documentation lifecycle, including content planning, drafting, editing, stakeholder review, publishing, and ongoing maintenance. * Maintain a well-organized and accessible knowledge ...
Manage the full documentation lifecycle, including content planning, drafting, editing, stakeholder review, publishing, and ongoing maintenance. * Maintain a well-organized and accessible knowledge ...
Manage the full documentation lifecycle, including content planning, drafting, editing, stakeholder review, publishing, and ongoing maintenance. * Maintain a well-organized and accessible knowledge ...
Manage the full documentation lifecycle, including content planning, drafting, editing, stakeholder review, publishing, and ongoing maintenance. * Maintain a well-organized and accessible knowledge ...
Risk Mitigation Analyst
Pittsburgh, PA · On-site
As a member of the Knowledge Management Department, the Risk Mitigation Analyst conducts hands-on, detail-oriented public records and investigative research in support of the firm's client ...
Risk Mitigation Analyst
Pittsburgh, PA · On-site
As a member of the Knowledge Management Department, the Risk Mitigation Analyst conducts hands-on, detail-oriented public records and investigative research in support of the firm's client ...
Drive initiatives to enhance knowledge management, automation, infrastructure as code, and proactive monitoring. * Conduct regular audits and vulnerability assessments of network infrastructure in ...
Drive initiatives to enhance knowledge management, automation, infrastructure as code, and proactive monitoring. * Conduct regular audits and vulnerability assessments of network infrastructure in ...
ServiceNow Moveworks AI Architect
Pittsburgh, PA · Remote
$73 - $91.75/hr
Knowledge Management & AI-Driven Resolution Automation * AI Governance & Operating Model Design * Enterprise AI Architecture & Solution Design * Service Management Automation Preferred Experience:
Quick apply
ServiceNow Moveworks AI Architect
Pittsburgh, PA · Remote
$73 - $91.75/hr
Knowledge Management & AI-Driven Resolution Automation * AI Governance & Operating Model Design * Enterprise AI Architecture & Solution Design * Service Management Automation Preferred Experience:
Product Manager - Customer Support Systems
Pittsburgh, PA · On-site
$165K - $195K/yr
Experience with service design and customer support platforms, including CRM or help-desk systems, knowledge management, omnichannel operations, incident management, or field-service workflows.
Product Manager - Customer Support Systems
Pittsburgh, PA · On-site
$165K - $195K/yr
Experience with service design and customer support platforms, including CRM or help-desk systems, knowledge management, omnichannel operations, incident management, or field-service workflows.
... knowledge for this position should be having achieved a satisfactory level of technical and ... to management, coworkers, clients, vendors, contractors, and other stakeholders Job related ...
... knowledge for this position should be having achieved a satisfactory level of technical and ... to management, coworkers, clients, vendors, contractors, and other stakeholders Job related ...
Product Manager - Customer Support Systems
Pittsburgh, PA · On-site
$165K - $195K/yr
Experience with service design and customer support platforms, including CRM or help-desk systems, knowledge management, omnichannel operations, incident management, or field-service workflows.
Product Manager - Customer Support Systems
Pittsburgh, PA · On-site
$165K - $195K/yr
Experience with service design and customer support platforms, including CRM or help-desk systems, knowledge management, omnichannel operations, incident management, or field-service workflows.
Product Manager - Customer Support Systems
Pittsburgh, PA · On-site
$165K - $195K/yr
Experience with service design and customer support platforms, including CRM or help-desk systems, knowledge management, omnichannel operations, incident management, or field-service workflows.
Product Manager - Customer Support Systems
Pittsburgh, PA · On-site
$165K - $195K/yr
Experience with service design and customer support platforms, including CRM or help-desk systems, knowledge management, omnichannel operations, incident management, or field-service workflows.
Product Manager - Customer Support Systems
Pittsburgh, PA · On-site
$165K - $195K/yr
Experience with service design and customer support platforms, including CRM or help-desk systems, knowledge management, omnichannel operations, incident management, or field-service workflows.
Product Manager - Customer Support Systems
Pittsburgh, PA · On-site
$165K - $195K/yr
Experience with service design and customer support platforms, including CRM or help-desk systems, knowledge management, omnichannel operations, incident management, or field-service workflows.
Drives improvements in legal operations by optimizing tools, templates, processes, and knowledge-management systems. Plays a key role in managing the company's intellectual property portfolio ...
Drives improvements in legal operations by optimizing tools, templates, processes, and knowledge-management systems. Plays a key role in managing the company's intellectual property portfolio ...
Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI ...
Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI ...
Asset Management Manager
Pittsburgh, PA · On-site
Basic Qualifications: 5+ years of industry experience or equivalent knowledge of the asset management industry (i.e., operations, investment technology, compliance, alternatives etc.) Capable of ...
Asset Management Manager
Pittsburgh, PA · On-site
Basic Qualifications: 5+ years of industry experience or equivalent knowledge of the asset management industry (i.e., operations, investment technology, compliance, alternatives etc.) Capable of ...
Asset Management Manager
Pittsburgh, PA · On-site
Basic Qualifications: 5+ years of industry experience or equivalent knowledge of the asset management industry (i.e., operations, investment technology, compliance, alternatives etc.) Capable of ...
Asset Management Manager
Pittsburgh, PA · On-site
Basic Qualifications: 5+ years of industry experience or equivalent knowledge of the asset management industry (i.e., operations, investment technology, compliance, alternatives etc.) Capable of ...
Drive initiatives to enhance knowledge management, automation, infrastructure as code, and proactive monitoring. * Conduct regular audits and vulnerability assessments of network infrastructure in ...
Drive initiatives to enhance knowledge management, automation, infrastructure as code, and proactive monitoring. * Conduct regular audits and vulnerability assessments of network infrastructure in ...
Instructional Designer (Remote)
Pittsburgh, PA · On-site
$63K - $85K/yr
MATC Group, Inc. is a respected provider of technical writing, instructional design, and knowledge management services; proudly serving industries including health care, legal, software ...
Quick apply
Instructional Designer (Remote)
Pittsburgh, PA · On-site
$63K - $85K/yr
MATC Group, Inc. is a respected provider of technical writing, instructional design, and knowledge management services; proudly serving industries including health care, legal, software ...
Enterprise Applications Engineer (DMS)
Pittsburgh, PA · On-site +1
Stay current on legal technology trends, knowledge management practices, and emerging AI-driven solutions that create business value. Requirements * Bachelor's degree in Information Technology ...
Quick apply
Enterprise Applications Engineer (DMS)
Pittsburgh, PA · On-site +1
Stay current on legal technology trends, knowledge management practices, and emerging AI-driven solutions that create business value. Requirements * Bachelor's degree in Information Technology ...
IOTx Data Analyst
Washington, PA · Hybrid
Knowledge Management & Enterprise Search * Improve the quality, structure, and findability of information across SharePoint, Teams, OneDrive, and approved business repositories. * Develop taxonomy ...
IOTx Data Analyst
Washington, PA · Hybrid
Knowledge Management & Enterprise Search * Improve the quality, structure, and findability of information across SharePoint, Teams, OneDrive, and approved business repositories. * Develop taxonomy ...
Knowledge Management information
See Pittsburgh, PA salary details
$28.2K - $31.7K
1% of jobs
$31.7K - $35.3K
4% of jobs
$35.3K - $38.9K
7% of jobs
$41.3K is the 25th percentile. Wages below this are outliers.
$38.9K - $42.5K
18% of jobs
The median wage is $45K / yr.
$42.5K - $46K
27% of jobs
$48.3K is the 75th percentile. Wages above this are outliers.
$46K - $49.6K
28% of jobs
$49.6K - $53.2K
7% of jobs
$53.2K - $56.7K
3% of jobs
$56.7K - $60.3K
2% of jobs
$60.3K - $63.9K
1% of jobs
$63.9K - $67.5K
1% of jobs
$28.2K
$47K
$67.5K
How much do knowledge management jobs pay per year?
What is knowledge management?
A Knowledge Management (KM) job involves organizing, sharing, and optimizing an organization's knowledge and information assets. Professionals in this role develop strategies, systems, and processes to facilitate knowledge capture, storage, and retrieval for improved decision-making and efficiency. They often work with tools like document management systems, intranets, and collaboration platforms to ensure knowledge is accessible and usable. This role is crucial for fostering innovation, reducing redundancy, and enhancing overall organizational learning.
What are the typical daily responsibilities of a knowledge management professional?
A Knowledge Management professional is responsible for gathering, organizing, and maintaining company knowledge assets to ensure information is accessible and useful across teams. On a typical day, you might update internal documentation, lead knowledge-sharing sessions, analyze content usage to identify gaps, and collaborate with subject matter experts to capture tacit knowledge. You’ll also work closely with IT, HR, and other departments to optimize knowledge management systems and best practices. This role offers a dynamic mix of technical, analytical, and interpersonal tasks, which makes it integral to fostering a culture of continuous learning within the organization.
What are the key skills and qualifications needed to thrive in the knowledge management position, and why are they important?
To thrive in Knowledge Management, you need expertise in information organization, data analysis, and knowledge-sharing practices, often supported by a degree in information science or a related field. Familiarity with knowledge management systems (KMS), content management tools, and certifications such as Certified Knowledge Manager (CKM) are highly valued. Strong communication, collaboration, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively capturing, organizing, and disseminating organizational knowledge to drive innovation and efficiency.
How to become a knowledge management professional?
What are knowledge management jobs?
What do knowledge management professionals do?
What skills do you need for knowledge management?
What are popular job titles related to Knowledge Management jobs in Pittsburgh, PA?
For Knowledge Management jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Knowledge Management jobs in Pittsburgh, PA look for?
The top searched job categories for Knowledge Management jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Knowledge Management jobs?
Cities near Pittsburgh, PA with the most Knowledge Management job openings:

Full-time
Re-posted 16 days ago
Deloitte rating
8.2
Based on 93 frontline employees who took The Breakroom Quiz
46th of 152 rated financial services
Job description
The Deloitte Tax LLP's (Deloitte Tax) Tax Transformation Office (TTO) enables Deloitte Tax client service delivery through end-to-end business process improvement enabled by technology across the full range of Deloitte Tax market offerings, improving delivery efficiency and driving growth. The Senior Consultant - Knowledge Management (KM), PMO role is responsible for overseeing project management operations that support TTO's Intela knowledge management platform and related content initiatives. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.
At Deloitte, we are leading clients through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services and add greater impact to clients by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment.
Recruiting for this role ends on May 31, 2027
Work you'll do
As Tax Transformation Office - Knowledge Management PMO Senior Consultant, you will work across multiple tax market offerings collaborating with Business Leaders and professionals across our Service Lines and the team within TTO. Specifically, in this role, you will work closely with the TTO team to track and report project progress and related activities to include:
- Manage end-to-end execution of complex, multi-stakeholder content projects across tax service offerings, aligning priorities, dependencies, and timelines with US and India (USI) teams.
- Drive stakeholder communication across the Intela platform, translating content and platform needs into actionable requirements, priorities, and deployment plans.
- Develop and maintain executive-level presentations, dashboards, and status reports that communicate project health, risks, progress, and outcomes to senior leadership.
- Coordinate with US and USI team leaders to manage project intake, work management, issue escalation, and capacity planning while keeping stakeholders informed of status and timelines.
- Build and sustain cross-functional relationships to keep project documentation, policies, and deliverables current, accurate, and consistently applied.
- Proactively identify issues, remove blockers, and support content operations, including posting and updating HTML pages on the Intela platform as needed.
A successful candidate would possess these skills:
- Strong communicator who tailors messages for technical and non-technical audiences and keeps stakeholders informed, aligned, and engaged.
- Collaborative relationship builder who works effectively across functions, levels, and geographies to drive consensus and shared ownership.
- Adaptable, self-directed problem solver who can manage shifting priorities, multiple workstreams, and competing deadlines with sound judgment.
- Highly organized team player with the ability to prioritize effectively, raise critical issues early, and keep work moving forward in fast-paced environments.
The Team
Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design, development, and deployment of innovative, enterprise technology, tools, and standard processes to support the delivery of tax services. The TTO team focuses on enhancing Deloitte Tax LLP's ability to deliver comprehensive, value-added, and efficient tax services to our clients. The TTO Strategic Technology Services team is responsible for the enablement of standard technology to support Tax service delivery and developing technology to facilitate these services. TTO is focused on expanding Deloitte Tax capacity to deliver efficient, value-added Tax services to clients.
Qualifications
Required:
- Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week
- Bachelor's degree in Business Administration, Information Systems, Computer Science or other relevant discipline
- 3+ years of experience in project management, knowledge management, content operations, or a related professional services environment.
- Proven experience managing project work through the full lifecycle while balancing multiple priorities and deadlines.
- Strong proficiency in PowerPoint and Excel, with the ability to develop polished presentations and track project data accurately.
- Demonstrated ability to organize multiple priorities, manage competing deadlines, and support timely completion of milestones.
- Limited immigration sponsorship may be available.
- Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
- One of the following active accreditations obtained:
- Licensed CPA in state of practice/primary office if eligible to sit for the CPA
- If not CPA eligible:
- Licensed Attorney
- Enrolled Agent
- CBAP - Certified Business Analysis Professional
- Project Management Professional (PMP)
- ITIL Certification
- Six Sigma (Green or Black Belt)
Preferred:
- Experience working in a professional services environment
- Familiarity with Gen AI and technology collaboration tools
- Advanced written, verbal, analytical, and communications skills
- Experience supporting knowledge management, content operations, or project coordination initiatives.
- Project Management Professional (PMP) or other applicable certification
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $76,600 to $157,200.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.The Deloitte Tax LLP's (Deloitte Tax) Tax Transformation Office (TTO) enables Deloitte Tax client service delivery through end-to-end business process improvement enabled by technology across the full range of Deloitte Tax market offerings, improving delivery efficiency and driving growth. The Senior Consultant - Knowledge Management (KM), PMO role is responsible for overseeing project management operations that support TTO's Intela knowledge management platform and related content initiatives. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.
At Deloitte, we are leading clients through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services and add greater impact to clients by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment.
Recruiting for this role ends on May 31, 2027
Work you'll do
As Tax Transformation Office - Knowledge Management PMO Senior Consultant, you will work across multiple tax market offerings collaborating with Business Leaders and professionals across our Service Lines and the team within TTO. Specifically, in this role, you will work closely with the TTO team to track and report project progress and related activities to include:
- Manage end-to-end execution of complex, multi-stakeholder content projects across tax service offerings, aligning priorities, dependencies, and timelines with US and India (USI) teams.
- Drive stakeholder communication across the Intela platform, translating content and platform needs into actionable requirements, priorities, and deployment plans.
- Develop and maintain executive-level presentations, dashboards, and status reports that communicate project health, risks, progress, and outcomes to senior leadership.
- Coordinate with US and USI team leaders to manage project intake, work management, issue escalation, and capacity planning while keeping stakeholders informed of status and timelines.
- Build and sustain cross-functional relationships to keep project documentation, policies, and deliverables current, accurate, and consistently applied.
- Proactively identify issues, remove blockers, and support content operations, including posting and updating HTML pages on the Intela platform as needed.
A successful candidate would possess these skills:
- Strong communicator who tailors messages for technical and non-technical audiences and keeps stakeholders informed, aligned, and engaged.
- Collaborative relationship builder who works effectively across functions, levels, and geographies to drive consensus and shared ownership.
- Adaptable, self-directed problem solver who can manage shifting priorities, multiple workstreams, and competing deadlines with sound judgment.
- Highly organized team player with the ability to prioritize effectively, raise critical issues early, and keep work moving forward in fast-paced environments.
The Team
Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design, development, and deployment of innovative, enterprise technology, tools, and standard processes to support the delivery of tax services. The TTO team focuses on enhancing Deloitte Tax LLP's ability to deliver comprehensive, value-added, and efficient tax services to our clients. The TTO Strategic Technology Services team is responsible for the enablement of standard technology to support Tax service delivery and developing technology to facilitate these services. TTO is focused on expanding Deloitte Tax capacity to deliver efficient, value-added Tax services to clients.
Qualifications
Required:
- Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week
- Bachelor's degree in Business Administration, Information Systems, Computer Science or other relevant discipline
- 3+ years of experience in project management, knowledge management, content operations, or a related professional services environment.
- Proven experience managing project work through the full lifecycle while balancing multiple priorities and deadlines.
- Strong proficiency in PowerPoint and Excel, with the ability to develop polished presentations and track project data accurately.
- Demonstrated ability to organize multiple priorities, manage competing deadlines, and support timely completion of milestones.
- Limited immigration sponsorship may be available.
- Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
- One of the following active accreditations obtained:
- Licensed CPA in state of practice/primary office if eligible to sit for the CPA
- If not CPA eligible:
- Licensed Attorney
- Enrolled Agent
- CBAP - Certified Business Analysis Professional
- Project Management Professional (PMP)
- ITIL Certification
- Six Sigma (Green or Black Belt)
Preferred:
- Experience working in a professional services environment
- Familiarity with Gen AI and technology collaboration tools
- Advanced written, verbal, analytical, and communications skills
- Experience supporting knowledge management, content operations, or project coordination initiatives.
- Project Management Professional (PMP) or other applicable certification
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $76,600 to $157,200.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.About Deloitte
Sourced by ZipRecruiter
Industry
Finance and insurance and business management consulting
Company size
10,000+ Employees
Headquarters location
Orlando, FL, US