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Knowledge Management Jobs in Michigan (NOW HIRING)

Information Management, Knowledge Management, Library Science Information Management - Experience managing and providing access to collections of resources: books, journals, market research, etc.

In this capacity, one could leverage deep ITIL v4 framework knowledge and multi-tier support models to optimize incident management and problem resolution processes, utilizing advanced platforms like ...

In this capacity, one could leverage deep ITIL v4 framework knowledge and multi-tier support models to optimize incident management and problem resolution processes, utilizing advanced platforms like ...

Knowledge Management & Reinforcement Develop and enhance measurable processes for internal and external knowledge base platforms to drive user adoption. Seamlessly integrate learning resources into ...

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Knowledge Management information

See Michigan salary details

$25.3K

$42.2K

$60.6K

How much do knowledge management jobs pay per year?

As of Jul 15, 2026, the average yearly pay for knowledge management in Michigan is $42,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $42,300.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles often require skills in database management, cybersecurity, and enterprise systems, with job growth expected to continue as organizations prioritize digital transformation.

What are the key skills and qualifications needed to thrive in the Knowledge Management position, and why are they important?

To thrive in Knowledge Management, you need expertise in information organization, data analysis, and knowledge-sharing practices, often supported by a degree in information science or a related field. Familiarity with knowledge management systems (KMS), content management tools, and certifications such as Certified Knowledge Manager (CKM) are highly valued. Strong communication, collaboration, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for effectively capturing, organizing, and disseminating organizational knowledge to drive innovation and efficiency.

What are examples of knowledge based jobs?

Knowledge management jobs include roles such as knowledge analyst, information specialist, content manager, and knowledge engineer. These positions involve organizing, maintaining, and sharing information within organizations, often requiring skills in data management, information systems, and communication tools.

What are the typical daily responsibilities of a Knowledge Management professional?

A Knowledge Management professional is responsible for gathering, organizing, and maintaining company knowledge assets to ensure information is accessible and useful across teams. On a typical day, you might update internal documentation, lead knowledge-sharing sessions, analyze content usage to identify gaps, and collaborate with subject matter experts to capture tacit knowledge. You’ll also work closely with IT, HR, and other departments to optimize knowledge management systems and best practices. This role offers a dynamic mix of technical, analytical, and interpersonal tasks, which makes it integral to fostering a culture of continuous learning within the organization.

What is a Knowledge Management job?

A Knowledge Management (KM) job involves organizing, sharing, and optimizing an organization's knowledge and information assets. Professionals in this role develop strategies, systems, and processes to facilitate knowledge capture, storage, and retrieval for improved decision-making and efficiency. They often work with tools like document management systems, intranets, and collaboration platforms to ensure knowledge is accessible and usable. This role is crucial for fostering innovation, reducing redundancy, and enhancing overall organizational learning.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Advanced skills in information systems, data management, and certifications can influence salary levels.

What are knowledge management jobs?

Knowledge management jobs involve organizing, storing, and sharing an organization's information and expertise to improve efficiency and decision-making. These roles often require skills in information systems, data analysis, and communication, and may include titles such as Knowledge Manager, Content Specialist, or Information Analyst.
What are the most commonly searched types of Knowledge Management jobs in Michigan? The most popular types of Knowledge Management jobs in Michigan are:
What are popular job titles related to Knowledge Management jobs in Michigan? For Knowledge Management jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Knowledge Management jobs? Cities in Michigan with the most Knowledge Management job openings:
SAP Application Service Management Lead

SAP Application Service Management Lead

Ford Motor Company

Allen Park, MI

$129K - $244K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 14 days ago


Job description

The Management Specialist - SAP S/4HANA is responsible for the operational support, service delivery, and continuous improvement of material management processes within the SAP S/4HANA environment. The specialist we are seeking is an experienced SAP Production Support Analyst with a strong background in business processes within MRP, Plan Production and Scheduling, MIM . The ideal candidate will be responsible for providing end-to-end production support, resolving incidents, and enhancing system performance while working closely with business stakeholders to ensure smooth supply chain operations. 

This role is critical to maintaining the reliability of our SAP MMP ecosystem, which directly impacts core business operations such as Planning/Scheduling, Production Planning and Inventory . 

Qualifications: 

  • 12+ years of overall IT experience and a minimum

  • 5+ years of relevant SAP production support experience, specifically in managing SAP S4 HANA projects. 

  • 3+ years of experience in managing diversified teams working across the globe with Onsite and Offshore model. 

  • Knowledge of production support industry trends, their impact on business strategies, and SAP's strategy and service delivery management. 

  • Good understanding of SAP Planning/Scheduling, Production Planning and Inventory functional and/or technical SAP application knowledge with strong business acumen. 

  • Strong acumen to understand the business needs and ability to manage services in a very dynamic environment 

  • Experience with ITSM tools such as ServiceNow or equivalent. 

Preferred Skills: 

  • Experience with S/4HANA migration or transformation projects. 

  • Understanding of ABAP debugging and enhancements. 

  • Experience with integration technologies (IDocs, APIs, EDI). 

  • Exposure to automation tools and reporting platforms  

  • Ability to perform under pressure in a production support environment 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
 
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service 
A generous schedule of paid holidays, including the week between Christmas and New Year's Day 
Paid time off and the option to purchase additional vacation time. 
 
This position is leadership level 6 and ranges from $129,600-244,680. 
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
 
For more information on salary and benefits, click here: https://fordcareers.co/LL6
 
Visa sponsorship is not available for this position.
 
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
 
#LI-Onsite
  #LI-DS2 
 

Key Responsibilities: 

  • Serve as the primary point of contact for Incident Management, Request Management, Problem Management and Event management, Operational Metrics and Knowledge Management for Material Management functions 

  • Develop and implement processes aligned with enterprise processes for incident/problem management, support knowledge management, metrics reporting and business continuity plans 

  • Support ad-hoc governance related to internal/external audits associated with ongoing MMP production support by way of executing available reports or reporting status on incidents or problem tickets 

  • Demonstrate strong problem-solving skills and provide production support to business with primary focus oriented towards ensuring business continuity, enabling efficient solutions, providing utmost customer satisfaction, and meeting SLAs 

  • Develop and update plans to monitor the system and scheduled jobs and collaborate with technical and functional teams to plan for and implement alerting in the system for breaches 

  • Monitor and support key business processes and Coordinate root cause analysis for system or process failures and implement corrective/preventive actions.  

  • Support configuration and enhancement activities within SAP S/4HANA (e.g. Management Bill of Material (BOM) , Bill of Process (BOP), Material Requirements Planning (MRP), Manage Inventory, Manage Receiving, Supplier Releases and material master data) and ensure proper documentation and testing of changes. 

  • Continuously improve the performance of the L2 team thru efficiencies and automations where applicable. Review and adapt industry trends to standardize processes and tools used for L2 support 

  • Collaborate with other Product teams across the program to align with ITSM process, stakeholder management, cross-team collaboration, and synchronization of effort to drive L2 support 

  • Measure and report appropriate performance metrics for incident management including MTTx and SLA metrics 

  • Support Hyper care, audits, compliance requirements, and system controls related to MMP operations. 


Ford logo

About Ford

Sourced by ZipRecruiter

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.

Industry

Civil engineering construction

Company size

51 - 200 Employees

Headquarters location

Doral, FL, US

Year founded

1982