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Knowledge Management Technician Jobs (NOW HIRING)

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Sample Management Technician

Hayward, CA · On-site

The Sample Management Technician's primary responsibility is to enter sample IDs and required tests ... The requirements listed above are representative of the knowledge, skills, and/or abilities ...

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Knowledge Management Technician information

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$27K

$40.2K

$56.5K

How much do knowledge management technician jobs pay per year?

As of Sep 13, 2026, the average yearly pay for knowledge management technician in the United States is $40,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $38,000.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Management Technician vs Records Technician?

AspectKnowledge Management TechnicianRecords Technician
CredentialsTypically requires a high school diploma or associate degree; certifications in information management are a plusHigh school diploma or equivalent; certifications in records management are common
Work EnvironmentOffice settings, IT departments, or information centersArchives, administrative offices, or government agencies
Industry UsageUsed across government, corporate, and military sectors for managing knowledge assetsPrimarily in government and corporate sectors for maintaining official records

While both roles involve handling information, the Knowledge Management Technician focuses on organizing and sharing knowledge assets, often using digital tools, whereas the Records Technician manages and maintains official records and documents. The roles overlap in environments that require information organization, but their primary functions differ in scope and purpose.

What cities are hiring for Knowledge Management Technician jobs?

Cities with the most Knowledge Management Technician job openings:

What states have the most Knowledge Management Technician jobs?

States with the most job openings for Knowledge Management Technician jobs include:

What are popular job titles related to Knowledge Management Technician jobs?

For Knowledge Management Technician jobs, the most frequently searched job titles are:

Infographic showing various Knowledge Management Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $40,199 per year, or $19.3 per hour.

Care Management Technician

Baltimore, MD

University of Maryland Medical System
See more jobs at University of Maryland Medical Systemexternal

Full-time

Posted 15 days ago

Job description

Job Requirements

General Summary:

Under supervision of an RN Case Manager, RN Utilization Manager or Social worker, the care management technician provides a variety of services to the department that requires thorough knowledge of departmental practices and procedures. The care management technician assists by supporting the core functions of the department and discharge planning.

Principal Responsibilities and Tasks:

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  1. Creates discharge packets for patients going to skilled nursing facilities. Creating the discharge packet requires working with several disciplines to gather needed documentation such as the discharge summary, MOLST, medication administration record, etc.
  2. Delivers durable medical equipment (DME) to the patient's room for discharge and completing any associated insurance or charity paperwork. 
  3. Confirms home care start of care.
  4. Delivers clothes suitable to the weather to the patient's room for discharge.
  5. Completes patient screenings.
  6. Makes transportation arrangements for patient's discharge including speaking with family to arrange pick up, providing bus tokens, making arrangements with LYFT
  7. Delivers notices to the patient including, but not limited to, the Medicare Outpatient Observation Notification and the Important Message from Medicare.
  8. Assists with communication with patients and families, payers, customers, and department staff through email, encrypted text, phone, fax, virtual phone conferences, and filing in the share drive.
  9. Documents in medical record.
  10. Provides support to special projects and initiatives.

Knowledge, Skills and Abilities:

  1. Highly effective verbal, written and interpersonal skills to communicate effectively with patients, families, and interdisciplinary hospital staff is required
  2. Demonstrated customer service skills required
  3. Experience in hospital or health care is preferred
  4. Experience with medical terminology is preferred
  5. Demonstrated ability to maintain organizational system is required
  6. Demonstrated ability to work under pressure is required
  7. Demonstrated ability to work with basic computer programs (email, word, electronic medical record) is required

Education and Experience:

  1. High School diploma or GED is required
  2. CNA certification preferred

Additional Information:

  1. All your information will be kept confidential according to EEO guidelines.
  2. Work Schedule: 12pm-8:30pm Monday through Friday, occasional weekends possible

Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu


Employment Type: FULL_TIME

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