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Knowledge Management Technician Jobs (NOW HIRING)

kgs

ITSM Knowledge Manager

Washington, DC

... management, ITSM processes, and NOC operations. This individual will play a pivotal role in ensuring that accurate, timely, and actionable knowledge is available to NOC technicians and operations ...

kgs

ITSM Knowledge Manager

Washington, DC

... management, ITSM processes, and NOC operations. This individual will play a pivotal role in ensuring that accurate, timely, and actionable knowledge is available to NOC technicians and operations ...

Koniag, Inc.

ITSM Knowledge Manager

Washington, DC · On-site

$115K - $129K/yr

... management, ITSM processes, and NOC operations. This individual will play a pivotal role in ensuring that accurate, timely, and actionable knowledge is available to NOC technicians and operations ...

Koniag Services, Inc.

... management, ITSM processes, and NOC operations. This individual will play a pivotal role in ensuring that accurate, timely, and actionable knowledge is available to NOC technicians and operations ...

State of Pennsylvania

Management Technician

Harrisburg, PA · On-site

$46K - $70K/yr

As a Management Technician for the Department of Environmental Protection, you will be part of a ... Project Participation: Assist with special projects, develop procedures, and support knowledge ...

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Knowledge Management Technician information

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$27K

$40.2K

$56.5K

How much do knowledge management technician jobs pay per year?

As of Sep 13, 2026, the average yearly pay for knowledge management technician in the United States is $40,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $38,000.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Management Technician vs Records Technician?

AspectKnowledge Management TechnicianRecords Technician
CredentialsTypically requires a high school diploma or associate degree; certifications in information management are a plusHigh school diploma or equivalent; certifications in records management are common
Work EnvironmentOffice settings, IT departments, or information centersArchives, administrative offices, or government agencies
Industry UsageUsed across government, corporate, and military sectors for managing knowledge assetsPrimarily in government and corporate sectors for maintaining official records

While both roles involve handling information, the Knowledge Management Technician focuses on organizing and sharing knowledge assets, often using digital tools, whereas the Records Technician manages and maintains official records and documents. The roles overlap in environments that require information organization, but their primary functions differ in scope and purpose.

What cities are hiring for Knowledge Management Technician jobs?

Cities with the most Knowledge Management Technician job openings:

What states have the most Knowledge Management Technician jobs?

States with the most job openings for Knowledge Management Technician jobs include:

What are popular job titles related to Knowledge Management Technician jobs?

For Knowledge Management Technician jobs, the most frequently searched job titles are:

Infographic showing various Knowledge Management Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $40,199 per year, or $19.3 per hour.

Knowledge Management Specialist

Ashburn, VA • On-site

Strategic Operational Solutions
201 - 500 employees
Learn more about Strategic Operational Solutionsexternal

$60K - $65K/yr

Full-time

Posted 22 days ago

Job description

Brief Overview of Position:
Strategic Operational Solutions (STOPSO) is seeking candidates for the Knowledge Management Technician role that serves the organization. This role could be filled both onsite at a Government facility or at a contractor provided facility.
STOPSO is ISO 9001, ISO 20000-1, ISO 27001 certified and CMMI-SVC Level 2 appraised IT Services and Solutions company. We look for talented people to join our Team to develop and deliver solutions. Our environment is cutting-edge and highly rewarding, our team members are constantly learning and sharing their knowledge with our customers and each other. Our employees receive recognition for the solutions they provide to our customers and the value they bring to our company. Consider joining us today to make a difference.
Primary Responsibilities:
The Knowledge Management Technician supports creation, updates, retirement, and maintenance of knowledge articles and support documentation.
Additionally, in this position you will:
  • Update knowledge articles.
  • Conduct article reviews and validation.
  • Format and publish content.
  • Support knowledge audits.
  • Track article lifecycle status.

Qualifications:
  • Two (2) years of technical documentation or knowledge management experience.

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