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Knowledge Management Lead Jobs (NOW HIRING)

Lead Bank

Program Management Lead

Kansas City, MO · On-site +1

We are seeking a Program Management Lead to own the program lifecycle for all of Lead's Fintech ... Design and maintain clear documentation and knowledge resources so internal and external ...

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Knowledge Management Lead information

What are the key skills and qualifications needed to thrive as a Knowledge Management Lead, and why are they important?

To thrive as a Knowledge Management Lead, you need expertise in information management, content organization, and knowledge-sharing methodologies, typically supported by a bachelor's degree in information science or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and certifications such as CKM (Certified Knowledge Manager) are commonly required. Strong communication, change management, and stakeholder engagement skills help drive adoption and foster a culture of knowledge sharing. These skills are vital to ensure organizational knowledge is captured, accessible, and leveraged for better decision-making and operational efficiency.

How does a Knowledge Management Lead typically collaborate with cross-functional teams to improve information sharing?

A Knowledge Management Lead works closely with departments such as IT, HR, and business units to identify knowledge gaps and streamline information flow across the organization. They facilitate regular meetings, workshops, and training sessions to ensure best practices in documentation and knowledge sharing are adopted. By acting as a central point of contact, they help teams leverage organizational knowledge, avoid duplication of work, and drive continuous improvement in processes. This collaborative approach fosters a culture of transparency and collective learning.

What does a Knowledge Management Lead do?

A Knowledge Management Lead is responsible for developing and overseeing strategies to capture, organize, share, and leverage knowledge within an organization. They ensure that valuable information and best practices are accessible to employees, helping to improve efficiency and decision-making. Their duties often include implementing knowledge management systems, facilitating collaboration, and training staff on knowledge sharing processes. The role also involves analyzing knowledge gaps and promoting a culture of continuous learning and innovation.

What is the difference between Knowledge Management Lead vs Knowledge Coordinator?

AspectKnowledge Management LeadKnowledge Coordinator
CredentialsTypically requires a bachelor’s degree in information management, library science, or related field; certifications in knowledge management are commonUsually holds a bachelor’s degree; certifications are optional but beneficial
Work EnvironmentLeads strategic initiatives, manages teams, and develops knowledge systems within organizationsSupports knowledge sharing activities, maintains databases, and assists in content management
Industry UsageCommonly found in corporate, tech, and consulting sectorsOften employed in similar industries, supporting daily knowledge operations

The Knowledge Management Lead focuses on strategic leadership, overseeing knowledge systems and teams, while the Knowledge Coordinator handles day-to-day content management and support tasks. Both roles are essential for effective knowledge sharing but differ in scope and responsibility.

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What job categories do people searching Knowledge Management Lead jobs look for? The top searched job categories for Knowledge Management Lead jobs are:
Knowledge Management Lead jobs near you
Infographic showing various Knowledge Management Lead job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Knowledge Management Specialist

Knowledge Management Specialist

DPR Construction

Austin, TX • On-site

Full-time

Posted 6 days ago

DPR Construction rating

7.8

Company rating: 7.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

24th of 77 rated construction

Job description

Job Description
Role Summary
We are seeking an experienced Learning Manager to establish and sustain a comprehensive learning program focused on DPR Sales and Marketing Technologies. Under the direction of the DPR ETS Get Work Team Lead, this role will be responsible for creating learning programs for Sales and Marketing employees that provide a comprehensive, accessible catalog of skills-based training programs in a variety of delivery methods (i.e. digital courses in the LMS and/or instructor led trainings) to help ensure that employees are developing new skills and improving performance in the technologies they use on a daily basis.
The ideal candidate thrives at the intersection of education, process, and technology-someone who can translate technical documentation into educational materials that are purposeful, structured, and searchable, so that knowledge can be used internally to connect people to the systems they rely on. This role will collaborate closely with DPR's Knowledge Management team, the CRM System Administrator, and the Get Work Sales Enablement team to ensure that Sales, Marketing and Communications + Brand users can easily access a library of knowledge and best practices that are meaningful to their everyday work. Responsibilities will include but may not be limited to the following:
Role Responsibilities
  • Partner with cross-functional teams to design and optimize existing documentation into a single source of truth
  • Maintain the technologies training library of content on a regular basis to ensure current best practices are accessible
  • Translate technical documentation into digestible content for end users in partnership with subject matter experts from the business and/or technology owners
  • Design and create coursework that supports ETS Technologies with multiple audiences including but not limited to DPR's Family of Companies and Sales Enablement teams
  • Develop metadata structures, templates, and governance models that make process information easy to maintain and find
  • Integrate the technologies training library with existing CRM and other ETS Get Work Applications to create seamless access to relevant information
  • Establish governance workflows for process creation, review, and approval
  • Maintain content quality by developing standards for documentation, formatting, and version control
  • Build contributor guidelines and train employees on how to submit or update content.
  • Collaborate with System Admins to promote consistent use of the library and knowledge resources through training, onboarding, and communication
  • Measure content usage and incorporate employee feedback to identify improvements and drive continuous adoption of knowledge resources
  • Serve as the primary liaison to DPR's Knowledge Management and L&D teams for system alignment, governance practices, and cross-company integration opportunities

Role Requirements
Education
Required
  • Associate's degree in Library Science, Information Science, Education or a related technical field.

Desired
  • Bachelor's degree in Library Science, Information Science, Education or a related technical field.
  • Experience administering or maintaining content in enterprise platforms (e.g., SharePoint, ServiceNow, WalkMe or similar).

Knowledge & Experience
  • 3+ years of experience in knowledge management, operations systems, instructional design, process documentation, or related disciplines.
  • Experience collaborating with diverse stakeholders, leadership, end users and external vendors.
  • Experience administering or maintaining content in enterprise platforms (e.g., SharePoint, ServiceNow, WalkMe, WorkDay or similar).
  • Experience designing or implementing process documentation standards, including templates, workflows, and review cycles.
  • Excellent organizational skills to manage and maintain large collections.
  • Ability to conduct regular audits and updates.
  • Strong understanding of business processes and workflows as they relate to enterprise and business applications.

Work Conditions
  • Prolonged periods of sitting and/or standing at a computer screen.
  • Must be able to sit or stand for long periods of time.
  • Occasional domestic travel, via airplane, will be required for meetings.

This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at www.dpr.com/careers.

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