ZipRecruiter

Log In

1

Knowledge Management Lead Jobs (NOW HIRING)

LPL Financial

AVP, Knowledge Management

Fort Mill, SC · Remote

$86K - $144K/yr

Lead new AI transformative initiatives, guide the knowledge management team in industry standard practices, and coach team members in new technologies. Responsibilities: * Work with business partners ...

LPL Financial

AVP, Knowledge Management

Tempe, AZ · Remote

$86K - $144K/yr

Lead new AI transformative initiatives, guide the knowledge management team in industry standard practices, and coach team members in new technologies. Responsibilities: * Work with business partners ...

Booz Allen Hamilton

Knowledge Manager

Langley, VA

$55K - $126K/yr

You will maintain data, information, and reporting components for program functional areas and lead development and execution of knowledge management training for our team. Bring your analytical ...

next page

Showing results 1-20

People also search for

All JobsKnowledge Management Lead Jobs

Knowledge Management Lead information

What are the key skills and qualifications needed to thrive as a Knowledge Management Lead, and why are they important?

To thrive as a Knowledge Management Lead, you need expertise in information management, content organization, and knowledge-sharing methodologies, typically supported by a bachelor's degree in information science or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and certifications such as CKM (Certified Knowledge Manager) are commonly required. Strong communication, change management, and stakeholder engagement skills help drive adoption and foster a culture of knowledge sharing. These skills are vital to ensure organizational knowledge is captured, accessible, and leveraged for better decision-making and operational efficiency.

How does a Knowledge Management Lead typically collaborate with cross-functional teams to improve information sharing?

A Knowledge Management Lead works closely with departments such as IT, HR, and business units to identify knowledge gaps and streamline information flow across the organization. They facilitate regular meetings, workshops, and training sessions to ensure best practices in documentation and knowledge sharing are adopted. By acting as a central point of contact, they help teams leverage organizational knowledge, avoid duplication of work, and drive continuous improvement in processes. This collaborative approach fosters a culture of transparency and collective learning.

What does a Knowledge Management Lead do?

A Knowledge Management Lead is responsible for developing and overseeing strategies to capture, organize, share, and leverage knowledge within an organization. They ensure that valuable information and best practices are accessible to employees, helping to improve efficiency and decision-making. Their duties often include implementing knowledge management systems, facilitating collaboration, and training staff on knowledge sharing processes. The role also involves analyzing knowledge gaps and promoting a culture of continuous learning and innovation.

What is the difference between Knowledge Management Lead vs Knowledge Coordinator?

AspectKnowledge Management LeadKnowledge Coordinator
CredentialsTypically requires a bachelor’s degree in information management, library science, or related field; certifications in knowledge management are commonUsually holds a bachelor’s degree; certifications are optional but beneficial
Work EnvironmentLeads strategic initiatives, manages teams, and develops knowledge systems within organizationsSupports knowledge sharing activities, maintains databases, and assists in content management
Industry UsageCommonly found in corporate, tech, and consulting sectorsOften employed in similar industries, supporting daily knowledge operations

The Knowledge Management Lead focuses on strategic leadership, overseeing knowledge systems and teams, while the Knowledge Coordinator handles day-to-day content management and support tasks. Both roles are essential for effective knowledge sharing but differ in scope and responsibility.

More about Knowledge Management Lead jobs
What job categories do people searching Knowledge Management Lead jobs look for? The top searched job categories for Knowledge Management Lead jobs are:
Knowledge Management Lead jobs near you
Infographic showing various Knowledge Management Lead job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Director Knowledge Management & Innovation

Director Knowledge Management & Innovation

Pillsbury Winthrop Shaw Pittman LLP

Nashville, TN • On-site

Full-time

Posted 12 days ago

Job description

Nashville, Tennessee
Job Description
The Director, Knowledge Management & Innovation will lead the Firm's Knowledge Management & Innovation function, serving as a strategic partner to business units and firm leadership in advancing knowledge sharing, operational excellence, and AI-enabled legal service delivery. This role is responsible for developing and executing the firm's KM and innovation strategy, managing a multidisciplinary team of Knowledge Lawyers, Innovation Managers, and Knowledge Engineers, and driving initiatives that enhance legal workflows, matter intelligence, precedent management, and practice operations. This role also serves as a key driver of cultural and operational transformation, promoting collaboration, continuous improvement, and adoption of modern legal technologies and processes across the firm. Success in this position requires the ability to build credibility with attorneys and firm leadership, influence change effectively, and foster an environment where innovative and efficient ways of working are integrated into day-to-day legal practice.
KEY RESPONSIBILITIES
Strategy & Leadership
  • Lead the development and execution of the firmwide Knowledge Management & Innovation strategy, including long-term vision, operational framework, investment planning, and prioritized delivery roadmaps.
  • Collaborate with firm leadership, practice group leaders, and business services stakeholders to align KM & Innovation initiatives with the firm's strategic objectives, operational priorities, and client service goals.
  • Serve as a strategic advisor and representative for the KM & Innovation function, providing data-driven recommendations and guidance regarding technology, process improvement, staffing, and operational initiatives.
  • Establish and monitor key performance metrics related to adoption, efficiency, quality, knowledge utilization, and operational effectiveness, and provide regular reporting and insights to firm leadership and practice groups.

Team Development
  • Lead, develop, and mentor a multidisciplinary team of Knowledge Lawyers, Innovation Managers, and Knowledge Engineers across multiple offices and geographic locations.
  • Recruit and retain high-performing talent by establishing clear performance expectations, providing ongoing coaching and feedback, and supporting professional growth and career development initiatives.
  • Manage team resource allocation and workload distribution across practice groups and strategic initiatives based on business needs, capacity, and firm priorities.
  • Foster a collaborative, innovative, and business-focused team culture centered on continuous improvement, strong client service, and operational excellence.

Engagement Across the Firm
  • Serve as a strategic voice to business unit leadership by participating in leadership discussions, understanding business priorities, and aligning KM and innovation initiatives with practice and client needs.
  • Lead and support the adoption of knowledge-sharing, process improvement, and AI-enabled practices across the firm through effective stakeholder engagement, communication, and change management strategies.
  • Build credibility and foster collaboration with attorneys and firm leadership by addressing operational challenges, gathering feedback, and demonstrating the value and impact of KM and innovation initiatives.
  • Develop and facilitate cross-functional knowledge-sharing programs, training sessions, pilot showcases, and collaborative forums that promote innovation, best practices, and continuous learning.
  • Promote and represent the firm's KM and innovation capabilities internally and externally through client engagement, industry participation, recruiting efforts, and professional networking opportunities.

KM, Innovation, & AI Delivery
  • Establish and maintain quality standards for the firm's knowledge management assets, including precedent libraries, model documents, playbooks, expertise resources, matter insights, and practice-specific know-how.
  • Lead process improvement and AI-readiness initiatives across the firm by identifying strategic opportunities, overseeing pilot programs, and scaling successful solutions into broader operational capabilities.
  • Collaborate with IT, Legal Operations, Practice Management, and other stakeholders to evaluate, implement, and govern knowledge management and AI-enabled technology platforms and solutions.
  • Oversee the capture, organization, and utilization of matter and practice data to support meaningful reporting, dashboards, and operational insights for practice and firm leadership.
  • Monitor emerging trends, technologies, and best practices within the legal, AI, and professional services markets to support innovation, competitive positioning, and continuous improvement initiatives.

REQUIRED EDUCATION, KNOWLEDGE & EXPERIENCE
  • J.D. from an ABA-accredited law school and significant experience practicing law within a major law firm, corporate legal department, or government legal environment.
  • Substantial experience within knowledge management, practice innovation, professional support lawyer (PSL), or comparable legal operations function, preferably within a sophisticated law firm or legal organization.
  • Demonstrated leadership experience managing and developing high-performing teams, including talent acquisition, coaching, performance management, and organizational development.
  • Proven ability to influence and collaborate effectively with partners, attorneys, and senior business stakeholders in a highly matrixed professional environment.
  • Deep understanding of the legal technology and AI landscape, including generative AI platforms, document automation, contract lifecycle management, knowledge management systems, and matter intelligence solutions.
  • Demonstrated success leading organizational change initiatives, including pilot programs, technology adoption efforts, process improvement initiatives, and operational transformation projects within a partnership environment.
  • Excellent written and verbal communication skills, with the ability to communicate effectively across executive leadership, attorneys, and business professionals.
  • Strong strategic, operational, and problem-solving capabilities, with a demonstrated ability to drive innovation, operational excellence, and measurable business outcomes.

PREFERRED SKILLS & QUALIFICATIONS
  • Legal practice experience aligned with one or more of the firm's core practice or industry sectors, including technology, life sciences, energy, financial services, real estate, construction, intellectual property, regulatory, or complex litigation.
  • Prior leadership experience overseeing knowledge management, innovation, practice support, or legal operations function within an AmLaw 100 or similarly sophisticated legal environment.
  • Experience supporting teams and initiatives across multiple offices, jurisdictions, and geographic regions.
  • Active involvement in the legal knowledge management, legal technology, or innovation community through professional organizations, industry participation, speaking engagements, or peer networks.
  • Familiarity with law firm economics and operational metrics, including utilization, realization, leverage, alternative fee arrangements, and the business impact of KM and innovation initiatives.

PHYSICAL REQUIREMENTS
  • Ability to sit and stand for extended periods.
  • Ability to lift up to 15 pounds.

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.
The expected salary range for this position is $260,000 - $390,000. Final compensation will be determined based on several factors, including but not limited to, relevant experience, qualifications, skill set, and geographic location.
Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.
If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.

Apply