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Knowledge Management Km Associate Jobs (NOW HIRING)

Peraton

Knowledge Manager

Washington, DC · On-site

$104K - $166K/yr

Provide strategic Knowledge Management (KM) support, ensuring alignment with enterprise directives and data governance policies. * Manage the existing KM site (currently SharePoint), including the ...

Peraton

Knowledge Manager

Washington, DC · On-site

$104K - $166K/yr

Provide strategic Knowledge Management (KM) support, ensuring alignment with enterprise directives and data governance policies. * Manage the existing KM site (currently SharePoint), including the ...

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How much do knowledge management km associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for knowledge management km associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is a knowledge management KM associate?

Knowledge Management (KM) Associates are professionals responsible for organizing, managing, and facilitating the sharing of information within an organization. They help ensure that valuable knowledge and best practices are captured, stored, and made accessible to employees. Their work supports collaboration, innovation, and informed decision-making by maintaining knowledge bases, conducting training, and implementing KM tools and strategies. KM Associates often work closely with IT, HR, and leadership teams to develop effective knowledge-sharing processes.

What are the typical responsibilities of a knowledge management KM associate, and how do they contribute to the organization's success?

A Knowledge Management (KM) Associate is primarily responsible for organizing, curating, and facilitating the sharing of information across teams. This often involves maintaining document repositories, updating knowledge bases, and supporting internal communication platforms to ensure information is accurate and accessible. KM Associates collaborate closely with various departments to capture best practices, lessons learned, and process improvements, directly impacting operational efficiency and innovation. Their work helps streamline workflows and empowers employees to make informed decisions, making them integral to the organization's knowledge-sharing culture.

What are the key skills and qualifications needed to thrive as a knowledge management KM associate, and why are they important?

To thrive as a Knowledge Management (KM) Associate, you need strong research, organization, and analytical skills, often supported by a degree in information science, library science, or a related field. Familiarity with knowledge management systems (e.g., SharePoint, Confluence), content management tools, and sometimes certifications like CKM (Certified Knowledge Manager) are commonly required. Effective communication, attention to detail, and a collaborative mindset enable KM Associates to capture, curate, and disseminate knowledge efficiently. These skills ensure valuable information is accessible and leveraged across the organization to drive informed decision-making and continuous improvement.

What are popular job titles related to Knowledge Management Km Associate jobs?

For Knowledge Management Km Associate jobs, the most frequently searched job titles are:

Manager, Knowledge Management (Chicago/Hybrid)

Chicago, IL • Hybrid

Feeding America
Non-Profits • 201 - 500 employees
Learn more about Feeding Americaexternal

Full-time

PTO

Posted 29 days ago

Feeding America rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Work. Serve. Thrive.   

Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.   

Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.

This is a hybrid position based out of Feeding America’s Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.

Learn more about Feeding America here.

The Opportunity  
 
The Manager, Knowledge Management (KM) designs and implements enterprise-wide processes to capture, develop, deploy and maintain Feeding America's content and knowledge - ensuring all network members have access to the right knowledge at the right time. The Manager, under the strategic leadership of the Director, Knowledge Management & Learning Integration, supports a culture of knowledge sharing and continuous learning where best practices and critical insights are accessible, findable and valuable to the Feeding America network. Key duties include building knowledge bases, developing policies and processes, managing key KM projects, designing and leading KM training, and promoting collaboration amongst KM roles across the enterprise. 
 
Compensation

Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. 
Salary Range: $96,735 - $101,735 Based on Experience.
Benefits: A comprehensive list of benefits available to full-time employees can be found here.
Responsibilities:
  • Provide support for and continuously improve enterprise-wide knowledge management (KM) and learning integration strategies. These strategies are responsive to the knowledge and learning needs of network professionals across multiple functional areas and strategic priorities.
  • Support the Director, Knowledge Management and Learning Integration in their leadership of Feeding America’s knowledge management strategy that articulates how the enterprise will capture, develop, deploy and maintain knowledge to support network needs, including supporting the development of annual goals, evaluation metrics, timelines, budgets and consulting with the KM Governance Committee, IT, site owners, content  developers, and network members across all KM platforms and workstreams.
  • Provide project management to assigned streams of work and projects related to our KM strategy to advance our work and develop deliverables within assigned timeframes.
  • Deploy user-centered design principles and UX/UI best practices to FANO’s knowledge sharing platforms. 
  • Build relationships to foster collaboration with subject matter experts and partners on the related processes for knowledge management.
  • Provide conceptual and technical advice and support related to knowledge management processes and operating procedures, such as taxonomy and information architecture.
  • Ensure Feeding America’s knowledge management and learning integration strategies and offerings embrace inclusivity and accessibility as a core tenet.
  • Manage resources on the enterprise Learning Management System (LMS). Ensure adherence to SOPs and user-interface templates and best practices.  Execute processes for content creation and content reviews consistent with Learning Design and Knowledge Management SOPs.
  • Assist with additional tasks as directed by the Director, Knowledge Management and Learning Integration, to support the work of the team.

Required Experience and Qualifications:

  • 5+ years of experience in content strategy or management, information design or architecture, UX/UI design, user research and/or knowledge management.   
  • Experience in project or process management. 
  • Experience collaborating with subject matter experts on cross-functional or matrix projects.
  • Experience with knowledge management principles, including content strategy, taxonomy, metadata and information architecture principles, user-centered design, UX and UI design and accessibility.
  • Familiarity with analytic tools and measurement of knowledge management effectiveness. 
  • Experience with SharePoint, Viva Engage, Power Bl, Learning Management Systems (LMS) and Articulate authoring tools strongly preferred.

Required Leadership Competencies:

  • Fosters an Enterprise Mindset
  • Fosters an Open and Supportive Environment
  • Leads with Accountability
  • Collaborates Internally and Externally
  • Focuses on People and Teams
  • Manages Organization and Business Complexity
  • Communicates with Impact and Influence
Feeding America’s goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply.
Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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