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Knowledge Management Documentation Specialist Jobs

LauraMac, LLC

Documentation Specialist

Denver, CO · On-site

LauraMac is seeking a Documentation Specialist to support the creation, organization, and ... Familiarity with knowledge management platforms, preferably Confluence * Strong writing, editing ...

LauraMac, LLC

Documentation Specialist

Denver, CO

LauraMac is seeking a Documentation Specialist to support the creation, organization, and ... Familiarity with knowledge management platforms, preferably Confluence * Strong writing, editing ...

Veracity

Documentation Specialist

Milwaukee, WI · On-site

Documentation Specialist Location: Milwaukee, Wisconsin Work Model: Onsite / Hybrid Contract ... and knowledge management systems. • Experience with technical diagramming and process mapping ...

AdaptHealth LLC

Documentation Specialist

New Berlin, WI · On-site

Demonstrate expert knowledge of payer requirements to ensure services are provided appropriately ... Navigate multiple EMR and online systems to obtain and manage documentation. * Ensure appropriate ...

AdaptHealth LLC

Documentation Specialist

New Berlin, WI · On-site

Demonstrate expert knowledge of payer requirements to ensure services are provided appropriately ... Navigate multiple EMR and online systems to obtain and manage documentation. * Ensure appropriate ...

Bestica

Knowledge Management Specialist

Dayton, OH · On-site

Monday to Friday Description of Services The shall provide knowledge management specialist ... Demonstrated experience developing technical documentation, Staff Summary Sheets (SSS), and ...

AA2IT

Documentation Specialist

Durham, NC · On-site

$29.50/hr

... Working knowledge of cGMPs and of regulatory requirements as they apply to the vaccine ... Documentation Specialist will serve on the Manufacturing Support Team working with shop floor ...

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Knowledge Management Documentation Specialist information

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How much do knowledge management documentation specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for knowledge management documentation specialist in the United States is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Knowledge Management Documentation Specialist vs Technical Writer?

AspectKnowledge Management Documentation SpecialistTechnical Writer
Primary FocusOrganizing, maintaining, and managing knowledge assets and documentation within an organizationCreating, editing, and publishing technical documents and manuals
Work EnvironmentCorporate, IT, or knowledge-intensive industriesEngineering, software, manufacturing, or technology sectors
Required SkillsKnowledge management tools, information organization, communication skillsWriting, editing, technical expertise, software proficiency
CertificationsOften includes knowledge management certifications or related trainingTechnical writing certifications or relevant degrees

While both roles involve documentation, the Knowledge Management Documentation Specialist focuses on managing and organizing organizational knowledge assets, whereas the Technical Writer primarily creates and edits technical documents. The roles often overlap but serve different strategic and operational purposes within organizations.

What cities are hiring for Knowledge Management Documentation Specialist jobs?

Cities with the most Knowledge Management Documentation Specialist job openings:

What states have the most Knowledge Management Documentation Specialist jobs?

States with the most job openings for Knowledge Management Documentation Specialist jobs include:

What are popular job titles related to Knowledge Management Documentation Specialist jobs?

For Knowledge Management Documentation Specialist jobs, the most frequently searched job titles are:

Infographic showing various Knowledge Management Documentation Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $50,388 per year, or $24.2 per hour.

Documentation Specialist

Denver, CO • On-site

LauraMac, LLC
1 - 10 employees
Learn more about LauraMac, LLCexternal

Full-time

Re-posted 29 days ago

Job description

LauraMac is seeking a Documentation Specialist to support the creation, organization, and maintenance of internal and external documentation, training materials, and knowledge base content. This role focuses on translating complex processes and systems into clear, accurate, and easy-to-use documentation that supports employee performance and learning.

The ideal candidate has experience documenting technical or operational workflows, preferably in a mortgage, financial services, or technology environment, and is comfortable working within a Confluence-based knowledge management system.

Key Responsibilities

  • Create, edit, and maintain knowledge base articles within Confluence
  • Serve as a documentation specialist by organizing, standardizing, and improving internal documentation
  • Develop training materials, job aids, process guides, and reference documentation and video
  • Support new hire onboarding by creating and updating orientation and learning documentation
  • Partner with subject matter experts to gather requirements and document workflows and systems
  • Review and update documentation to reflect system, process, or policy changes
  • Apply documentation standards, templates, and style guidelines to ensure consistency and usability
  • Assist in improving knowledge base structure, navigation, and content clarity
  • Incorporate feedback to continuously improve documentation quality and effectiveness
  • Translate written documentation into video where applicable

Required Qualifications

  • 2-4 years of experience as a Technical Writer, Documentation Specialist, or similar role
  • Experience documenting technical systems, tools, or operational processes
  • Familiarity with knowledge management platforms, preferably Confluence
  • Strong writing, editing, and information-organization skills
  • Ability to work collaboratively with cross-functional teams

Preferred Qualifications

  • Experience in the mortgage industry, financial services, or fintech
  • Background in technology, help desk, or SaaS environments
  • Experience creating onboarding or training documentation
  • Familiarity with learning management systems (LMS)

Why Join LauraMac

  • Collaborative, team-oriented work environment
  • Opportunity to contribute to learning, onboarding, and knowledge management initiatives
  • Exposure to both business operations and technology teams
  • Ability to make a visible impact on how information is created, shared, and maintained

Apply