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Knowledge Management Content Specialist Jobs (NOW HIRING)

BLN24

Web Content Specialist

Mclean, VA · On-site

The Web Content Specialist develops, manages, andmaintainshigh-quality digital content that supports organizational communications, public engagement, and knowledge sharing. This role ensures web ...

BLN24

Web Content Specialist

Mclean, VA · On-site

The Web Content Specialist develops, manages, and maintains high-quality digital content that supports organizational communications, public engagement, and knowledge sharing. This role ensures web ...

BLN24

Web Content Specialist

Mclean, VA · On-site

The Web Content Specialist develops, manages, and maintains high-quality digital content that supports organizational communications, public engagement, and knowledge sharing. This role ensures web ...

Damo Consulting

Content Specialist

Naperville, IL · On-site

... audiences, manage the content creation and publishing process, and monitor consumer and content ... As a skilled content specialist should be an expert storyteller and possess excellent knowledge of ...

Medica

Sr. Sales Content Specialist

Minnetonka, MN · On-site

Medica's Sr. Sales Content Specialist is responsible for creating, organizing, maintaining, and ... This role serves as the primary owner of onboarding resources, knowledge management materials ...

Imedica

Sr. Sales Content Specialist

Minnetonka, MN · Remote

Medica's Sr. Sales Content Specialist is responsible for creating, organizing, maintaining, and ... This role serves as the primary owner of onboarding resources, knowledge management materials ...

Medica

Sr. Sales Content Specialist

Minnetonka, MN · On-site

Medica's Sr. Sales Content Specialist is responsible for creating, organizing, maintaining, and ... This role serves as the primary owner of onboarding resources, knowledge management materials ...

Hunter Mountain

Content Specialist

Hunter, NY

$22/hr

Photo and video asset management and tracking. * Assist with various PR-related storytelling ... Knowledge of Microsoft Word, PowerPoint, and Excel. * Understanding and knowledge of social media ...

Mount Sunapee Resort

Content Specialist

Newbury, NH

$22/hr

Photo and video asset management and tracking. * Assist with various PR-related storytelling ... Knowledge of Microsoft Word, Teams, PowerPoint, and Excel. * Understanding and knowledge of social ...

Vail Resorts

Content Specialist

Newbury, NH · On-site

$22/hr

Photo and video asset management and tracking. * Assist with various PR-related storytelling ... Knowledge of Microsoft Word, Teams, PowerPoint, and Excel. * Understanding and knowledge of social ...

Mount Sunapee Resort

Content Specialist

Newbury, NH · On-site

$22/hr

Photo and video asset management and tracking. * Assist with various PR-related storytelling ... Knowledge of Microsoft Word, Teams, PowerPoint, and Excel. * Understanding and knowledge of social ...

BWF Zuri

Content Specialist

Manage client story library Social Media & Digital Marketing * Schedule and publish content across ... Basic knowledge of SEO and digital marketing best practices. * Strong organizational and project ...

Vail Resorts

Content Specialist

Hunter, NY · On-site

$22/hr

Photo and video asset management and tracking. * Assist with various PR-related storytelling ... Knowledge of Microsoft Word, PowerPoint, and Excel. * Understanding and knowledge of social media ...

Hunter Mountain

Content Specialist

Hunter, NY · On-site

$22 - $24/hr

Photo and video asset management and tracking. * Assist with various PR-related storytelling ... Knowledge of Microsoft Word, PowerPoint, and Excel. * Understanding and knowledge of social media ...

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Knowledge Management Content Specialist information

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$22

$33

$53

How much do knowledge management content specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for knowledge management content specialist in the United States is $33.53, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $36.06 per hour, depending on experience, location, and employer.

What cities are hiring for Knowledge Management Content Specialist jobs?

Cities with the most Knowledge Management Content Specialist job openings:

What states have the most Knowledge Management Content Specialist jobs?

States with the most job openings for Knowledge Management Content Specialist jobs include:

What are popular job titles related to Knowledge Management Content Specialist jobs?

For Knowledge Management Content Specialist jobs, the most frequently searched job titles are:

Infographic showing various Knowledge Management Content Specialist job openings in the United States as of June 2026, with employment types broken down into 8% As Needed, 54% Full Time, 15% Part Time, 8% Temporary, and 15% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $69,748 per year, or $33.5 per hour.

Knowledgebase Content Specialist

Pittsburgh, PA • On-site

Softwriters
See more jobs at Softwritersexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Knowledgebase Content Specialist - SoftWriters
More than a technology company.
Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.
About SoftWriters
SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.
The Opportunity
We're seeking a Knowledgebase Content Specialist to join our growing team and help shape the future of healthcare technology. In this role, you'll create and maintain the critical documentation that empowers employees, customers, and partners to successfully leverage SoftWriters' solutions, while driving clarity, consistency, and continuous improvement across our knowledge ecosystem.
Location: Hybrid - Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)
Reports to: Product Release Manager
What You'll Do
  • Develop, maintain, and enhance high-quality internal documentation including Standard Operating Procedures (SOPs), process documentation, and training materials.
  • Create and update customer-facing content such as User Guides, Help Guides, FAQs, release documentation, and knowledge base articles that support exceptional user experiences.
  • Manage the full documentation lifecycle, including content planning, drafting, editing, stakeholder review, publishing, and ongoing maintenance.
  • Maintain a well-organized and accessible knowledge base, ensuring information remains accurate, relevant, and aligned with evolving products and business processes.
  • Leverage AI-powered tools and modern content management practices to improve documentation quality, efficiency, engagement, and usability.
  • Conduct knowledge audits and root cause analysis to identify documentation gaps, outdated content, process inefficiencies, and opportunities for improvement.
  • Coordinate documentation deliverables across multiple projects and product releases, balancing competing priorities while meeting deadlines and quality expectations.
  • Partner closely with Subject Matter Experts, Product Management, Support, Operations, and other stakeholders to gather information, validate content, and drive knowledge-sharing initiatives.

What We're Looking For Required:
  • Bachelor's degree in English, Communications, Technical Writing, or a related field.
  • Proven experience as a Knowledgebase Content Specialist, Technical Writer, Content Manager, or similar documentation-focused role.
  • Exceptional writing, editing, proofreading, and communication skills with strong attention to detail.
  • Experience developing user-friendly documentation for both technical and non-technical audiences.
  • Proficiency with content management systems (CMS), documentation tools, and knowledge management platforms.
  • Experience with platforms such as Microsoft SharePoint, Aha! Knowledge, or comparable knowledge management solutions.
  • Strong project management and organizational skills with the ability to manage multiple initiatives, coordinate stakeholder reviews, and consistently meet deadlines.
  • Demonstrated ability to collaborate effectively across cross-functional teams and translate complex information into clear, actionable documentation.

Preferred:
  • 4-7 years of technical writing, knowledge management, or content development experience within a software or technology environment.
  • Experience utilizing AI technologies and automation tools to improve content creation, maintenance, and user engagement.
  • Familiarity with Agile methodologies, software development lifecycles, and product release processes.
  • Healthcare technology, long-term care pharmacy, or healthcare software experience.
  • Experience conducting knowledge audits, performing root cause analysis, and recommending process improvements.
  • Experience planning and executing large-scale documentation initiatives across multiple teams and stakeholders.
  • Familiarity with project management and collaboration tools such as Jira, Azure DevOps, Aha!, Monday.com, or similar platforms.
  • Strong ability to create intuitive, user-centric documentation that improves adoption and reduces support burden.

Why You'll Love Working Here Meaningful Work: Your contributions will help pharmacies, healthcare organizations, and internal teams access critical information that supports patient care and operational excellence.
Modern Work Environment: Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.
Recognized Top Workplace: Consistently voted one of the best places to work in Pittsburgh.
Work-Life Balance:
  • Hybrid work policy with flexible hours
  • Remote-Work Bank for additional flexibility
  • Paid parking provided
  • PTO day on your birthday
  • Floating holidays

Comprehensive Benefits:
  • Competitive salary
  • 100% paid parental leave
  • 401(k) with company match
  • Comprehensive medical, dental, and vision coverage
  • Life and disability insurance

Growth-Focused Culture:
  • Continuous learning and development opportunities
  • Cross-functional collaboration
  • Clear career advancement paths
  • Opportunities to work with emerging AI-driven content and knowledge management technologies

Our Values in Action
  • Innovators, Thought Leaders, Teachers: We invest in your growth and encourage knowledge sharing.
  • Accountability and Ownership: Take initiative, own outcomes, celebrate wins.
  • Customer-Centric: Direct connection to the pharmacies and patients we serve.
  • Unyielding Integrity: Ethical decision-making in everything we do.
  • One Team, Family Spirit: Collaborative environment where everyone's success matters.

Ready to Apply? Join a team where your ability to create clear, impactful documentation directly supports healthcare technology solutions that improve lives. We're looking for a detail-oriented communicator who is passionate about knowledge sharing, continuous improvement, and helping users succeed through great content.
Note: This position does not sponsor work visas and requires ability to work hybrid from our Pittsburgh office. Relocation assistance is not provided.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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