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Knowledge Base Jobs in Redmond, WA (NOW HIRING)

Annik Inc.

Data Analyst

Bellevue, WA · On-site

Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...

Revel Staffing

IT Technician

Bellevue, WA

$68K - $98K/hr

Follow documented procedures, knowledge base articles, and internal support workflows * Accurately document incidents, troubleshooting steps, actions taken, and resolutions in the ticketing system

Axon

Technical Support Engineer, Axon 911

Seattle, WA · On-site

Knowledge Base expertise: Develop technical articles, troubleshooting guides, and FAQs to facilitate efficient issue resolution and self-service support. Continuously update the knowledge base with ...

Axon

Technical Support Engineer, Axon 911

Seattle, WA · On-site

Knowledge Base expertise: Develop technical articles, troubleshooting guides, and FAQs to facilitate efficient issue resolution and self-service support. Continuously update the knowledge base with ...

Annik Inc.

Sr. Data Analyst

Bellevue, WA · On-site

$96K - $121K/yr

Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...

Annik Inc.

Sr. Data Analyst

Bellevue, WA · On-site

$100 - $125/hr

Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...

Annik Inc.

Data Analyst

Bellevue, WA · On-site

Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...

Annik Inc.

Data Analyst

Bellevue, WA · On-site

$80 - $100/hr

Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...

Annik Inc.

Sr. Data Analyst

Bellevue, WA · On-site

$96K - $121K/yr

Development Support for platforms and applications as assigned by designated manager Document knowledge base articles for Tier 1 and Tier 2 Dedicate 20-25% of time for Development efforts ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in Redmond, WA

Knowledge Base information

See Redmond, WA salary details

$49.8K

$126.2K

$210K

How much do knowledge base jobs pay per year?

As of Sep 8, 2026, the average yearly pay for knowledge base in Redmond, WA is $126,207.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,100.00 and $151,200.00 per year, depending on experience, location, and employer.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What are popular job titles related to Knowledge Base jobs in Redmond, WA?

For Knowledge Base jobs in Redmond, WA, the most frequently searched job titles are:

What job categories do people searching Knowledge Base jobs in Redmond, WA look for?

The top searched job categories for Knowledge Base jobs in Redmond, WA are:

What cities near Redmond, WA are hiring for Knowledge Base jobs?

Cities near Redmond, WA with the most Knowledge Base job openings:

Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Redmond, WA as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $126,207 per year, or $60.7 per hour.

Data Analyst

Annik Inc.

Bellevue, WA • On-site

Full-time

Re-posted 29 days ago

Job description

Company Description
Annik is a global data and analytics solutions company helping businesses leverage their data assets to deliver tangible business value. We work with businesses across the globe and industries to help them achieve success in their analytics and data-driven initiatives and drive better business outcomes. Today, Annik solutions are delivered globally in 16+ languages, with over 1000 employees located across 6 global locations.
We are very excited to share that we are now part of LiquidHub, a customer engagement company headquartered in Pennsylvania which strengthens the depth of our solutions offering and expands our localized support capabilities here in the US.
Job Description
  • Troubleshoot complex data related issues escalated from Tier 1
  • Solving data discrepancies and providing business intelligence insights.
  • Understand data lineage, data quality and relationships
  • Monitor data extract, transform, and load (ETL) jobs and respond to any job failures.
  • Development Support for platforms and applications as assigned by designated manager
  • Document knowledge base articles for Tier 1 and Tier 2
  • Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development, develop tabular models, bug fixes and reporting
  • Perform data engineering related activities
  • Flexibility to support production issues during off hours.

Qualifications
  • SQL Server 2014/16, Good SQL & ETL skills
  • Strong on SSAS, SSIS & COSMOS
  • Good knowledge of PowerBI
  • Strong data analytical skills
  • Ability to make business conclusions from data, connect scenarios
  • Strong knowledge on Excel - Pivots, PowerPivots, Charts

Other Skills:
  • Understanding Data Management & BI concepts, Data Analysis, Analytics, Cubes, Reporting Technologies, ETL
  • Prior experience in Microsoft landscape is preferred
  • Ability to deal with ambiguity and work in agile environment.
  • Excellent communications skills
  • Attention to detail
  • Strong troubleshooting skills
  • Hands on experience with SharePoint

Additional Information
All your information will be kept confidential according to EEO guidelines.

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