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Knowledge Base Jobs in Austin, TX (NOW HIRING)

Rapisource LLC

Product Support Analyst III

Manor, TX · On-site

The analyst will monitor and resolve support incidents, maintain support documentation and knowledge base articles, and work with business and technical teams to ensure timely resolution of issues.

New

Chris Crain Enterprises

Service Advisor

Austin, TX

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields a plus * Ability to build rapport ...

Chris Crain Enterprises

Service Advisor

Austin, TX · On-site

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields a plus * Ability to build rapport ...

City Limits Nissan

Service Advisor

Austin, TX

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields a plus * Ability to build ...

Litera

Associate, Legal Knowledge Engineering

Austin, TX · Hybrid

$115K - $133K/yr

The base salary range for this role is $80,000 to $97,000 USD. Final compensation will be determined based on experience, skills, education, and other relevant qualifications. This role is also ...

Qualia

Senior Manager, Customer Education

Austin, TX · On-site

You will oversee Qualia's customer education ecosystem, including Qualia University, the Knowledge Base, customer-facing educational content, one-to-many programming, and one-to-one instructor-led ...

Qualia

Senior Manager, Customer Education

Austin, TX · On-site

You will oversee Qualia's customer education ecosystem, including Qualia University, the Knowledge Base, customer-facing educational content, one-to-many programming, and one-to-one instructor-led ...

TEKsystems

Desktop Support

Austin, TX

$25 - $30/hr

Automation & Knowledge Base Contribution Interest or experience in driving automation and writing KB articles to reduce service desk volume. Mac/Apple OS Support While Windows support is core, Mac ...

TEKsystems

Desktop Support

Austin, TX

$25 - $30/hr

Automation & Knowledge Base Contribution Interest or experience in driving automation and writing KB articles to reduce service desk volume. Mac/Apple OS Support While Windows support is core, Mac ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in Austin, TX

Knowledge Base information

See Austin, TX salary details

$44.1K

$111.7K

$185.9K

How much do knowledge base jobs pay per year?

As of Aug 16, 2026, the average yearly pay for knowledge base in Austin, TX is $111,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,700.00 and $133,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Austin, TX?

The most popular types of Knowledge Base jobs in Austin, TX are:

What are popular job titles related to Knowledge Base jobs in Austin, TX?

For Knowledge Base jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Knowledge Base jobs in Austin, TX look for?

The top searched job categories for Knowledge Base jobs in Austin, TX are:

What cities near Austin, TX are hiring for Knowledge Base jobs?

Cities near Austin, TX with the most Knowledge Base job openings:

Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $111,700 per year, or $53.7 per hour.

Litigation Associate

Thompson & Horton, LLP

Austin, TX • On-site

Full-time

Dental, Life, Retirement

Re-posted yesterday

Job description

Thompson & Horton LLP seeks an associate with four to six (4-6) years of litigation experience for their Austin office. A background in labor and employment, civil rights law, or education law is preferred. Ideal candidates will have experience including 42 U.S.C. § 1983, Title VI, Title IX, Title VII, the ADEA, FMLA, ADA, and Texas Labor Code Chapter 21. Candidates should be motivated self-starters with a solid academic record, effective writing and communication skills, as well as a commitment and desire to work efficiently on legal matters. Strong research and writing skills and a broad knowledge base of employment issues are required.Benefits include:Competitive compensation and bonus structurePaid Bar DuesHealth, Dental, & Life Insurance401K Retirement PlanPaid ParkingiPhone