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Knowledge Base Manager Jobs in Alberta (NOW HIRING)

Clark Builders

Superintendent

Edmonton, AB

Participate in initiatives to further personal growth and knowledge base * Act as a liaison between Field Operations and other departments * Support the Project Manager in project forecasts and be ...

Clark Builders

Superintendent

Calgary, AB

... and knowledge base * Act as a liaison between Field Operations and other departments * Support the Project Manager in project forecasts and oversee project financials * Participate in month-end ...

Ace Casinos

Casino Host (Slots) - FT

Calgary, AB · On-site

$18.50/hr

... Manager. Responsibilities & Duties Relationship Cultivation & Development Actively and continually cultivating and organizing individual VIP guest knowledge base, built on a high level of personal ...

Gallagher

Commercial Account Executive

Calgary, AB · Hybrid

Build and maintain a knowledge base of coverage lines as well as risk management solutions and insurance products. * Articulate a tailored value proposition in a manner that distinguishes Gallagher ...

Gallagher

Commercial Account Executive

Edmonton, AB · Hybrid

Build and maintain a knowledge base of coverage lines as well as risk management solutions and insurance products. * Articulate a tailored value proposition in a manner that distinguishes Gallagher ...

SECURE

Short Haul Driver

Edmonton, AB · On-site

Solid knowledge base with respect to Hours of Service, Load Securement, and Driving Regulations ... Excellent time management and organizational skills to plan routes and meet delivery schedules.

SECURE

Short Haul Driver

Edmonton, AB

Solid knowledge base with respect to Hours of Service, Load Securement, and Driving Regulations ... Excellent time management and organizational skills to plan routes and meet delivery schedules.

Bird Construction

ServiceNow Developer

Calgary, AB

Contribute to knowledge base articles and user documentation to enhance self-service capabilities Configuration Management: * Manage the configuration management database (CMDB) within ServiceNow ...

SECURE

Short Haul Driver

Red Deer, AB

Solid knowledge base with respect to Hours of Service, Load Securement, and Driving Regulations ... Knowledge of waste management and recycling industry practices is a plus. What's in it for you At ...

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All JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Alberta

Knowledge Base Manager information

See Alberta salary details

$25.5K

$68K

$108K

How much do knowledge base manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for knowledge base manager in Alberta is $67,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $79,000.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in organizations seeking digital transformation.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the 7 levels of knowledge management?

The 7 levels of knowledge management typically refer to stages such as knowledge creation, capture, organization, sharing, utilization, refinement, and retention. As a Knowledge Base Manager, understanding these levels helps in developing effective strategies for managing organizational knowledge and ensuring information is accessible and useful for users and teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in content management systems or data analysis can earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's internal or customer-facing knowledge repositories. They ensure information is accurate, accessible, and up-to-date, often using tools like content management systems and collaborating with support, technical, or product teams. Strong organizational skills and familiarity with knowledge management software are essential for this role.
What are popular job titles related to Knowledge Base Manager jobs in Alberta? For Knowledge Base Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Alberta look for? The top searched job categories for Knowledge Base Manager jobs in Alberta are:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Alberta as of June 2026, with employment types broken down into 1% As Needed, 61% Full Time, 36% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,952 per year, or $32.7 per hour.

HSE Specialist - Suncor Base Plant (2410)

Bouchier

Fort Mcmurray, AB

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago

Job description

Company Description:


Launched in 1998 with nothing more than a used Caterpillar dozer and an entrepreneurial spirit, Bouchier has grown to be a leading provider of integrated site services to the Athabasca Oil Sands region.


From our head office in Fort McKay, Alberta, the company now employs more than 1200 dedicated team members and commands a fleet of over 425 pieces of equipment.


With a strong belief in doing the right things in the right way, Bouchier is now one of the largest companies owned and operated by Indigenous peoples in the area providing contracting, construction, and general site services.


Position Summary:


Position: HSE Specialist

Type: Full Time

Location: Suncor Base Plant - Applicants local to Fort McMurray

Schedule: Monday - Friday, 40 hours weekly


Compensation Details:


  • Vacation pay at 6% - paid out bi-weekly upon start date
  • Health & Dental and Long-Term Disability Benefits-eligible after 3 months of continuous service
  • RPP (Registered Pension Plan) with company matching.
  • Employer paid Employee Assistance Program

Other Incentives:

  • Progression and development opportunities
  • Safety Recognition
  • Years of Service Recognition - Annual
  • Company support for recertification of required tickets
  • Bouchier welcome gift and company swag
  • Overtime available but not guaranteed


Role Summary:


The HSE Specialist is a service provider and leader in the field who assists an organization in assessing, designing, planning and implementing overall safety, and helps in maintaining an effective occupational health and safety management system at the field level. The HSE Specialist also helps to review the protective and preventative measures that an organization is required to follow and therefore minimize operational losses, occupational health problems, accidents and injuries. The successful candidate would be directly involved in incident investigations and root cause analysis.


Primary Responsibilities:


  • Promote and implement HSE systems to ensure proactive management and continuous improvement in operational performance
  • Formulate training and educational materials to create a safe environment for employees
  • Document, maintain, and communicate HSE policies, standards, procedures, and best practices
  • Support in the development, implementation and analysis of health and safety reporting systems
  • Benchmark HSE statistics
  • Track and communicate HSE performance
  • Identify, assess, and implement HSE programs, as well as new technology to improve operations and HSE performance
  • Review and update policies, procedures, and work practices on an ongoing basis, and verify compliance with health and safety regulations
  • Recognize and reward HSE excellence
  • Advise and ensure health and safety programs are delivered in accordance with the corporate and client requirements, as well as with all applicable laws, regulations, and external legislative requirements
  • Assist in the analysis and reporting of incident and injury statistics and supply information to relevant divisions
  • Coordinate safety meetings
  • Participate in incident investigations and WCB Claim processes
  • Remain current of all HSE related legislation
  • Assist in department business planning and management to ensure that safety issues are integrated into day-to-day activities and incorporated into a sustainable
  • Other duties as assigned.


Education & Experience:


  • NCSO certification is required
  • Post-secondary education in Occupational Health and Safety is considered an asset.
  • Previous experience related to safety in the field of upstream oil and gas, oil sands, and/or bussing and transportation considered an asset.
  • Valid Class 5 Driver's License is required.
  • CSO (Common Safety Orientation) certificate is required
  • WHMIS 2015 certificate is required (Completed within the last 3 years)
  • Above average communication, facilitation, and presentation skills.
  • Knowledge of WCB claims managements systems and modified work programs.
  • Ability to work and interact with people from diverse backgrounds is a must.
  • Ability to identify problems/issues andcan generate new solutions to complexproblems.
  • Strong computer skills, with advanced use of Excel and Word
  • Knowledge of all relevant OH&S regulations and safety codes, and ability to interpret and communicatethem.
  • Must be self-motivated with excellent organizationskills.
  • All applicants must have the ability to speak, read and write fluently in English.


Application Instructions:


Please apply to this posting with your cover letter and resume inclusive of your safety tickets.

APPLICATION DEADLINE:Until suitable candidate is found. Typically, our postings stay open for 2 weeks.

Please apply online: Via:bouchier.ca/careers

Please follow us on Facebook athttps://m.facebook.com/BouchierGroup/

The Bouchier Group would like to thank all applicants who apply to our postings. Please note that only those selected for interviews will be contacted directly.No phone calls please.

Apply