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Knowledge Base Manager Jobs in Alabama (NOW HIRING)

Greer's Market

Assistant Store Manager

Theodore, AL · On-site

Assistant Store Manager A Greer's Assistant Manager is committed to delivering more than is ... Must have a strong knowledge base in supermarket retail and core business practices that affect ...

Greer's Market

Assistant Store Manager

Mobile, AL · On-site

Assistant Store Manager A Greer's Assistant Manager is committed to delivering more than is ... Must have a strong knowledge base in supermarket retail and core business practices that affect ...

TherapySouth

Certified Athletic Trainer

Saraland, AL · On-site

Are you interested in autonomy and appreciation for your skills and knowledge base? Are you ... Communicate with safety staff and management. * Communicate with physicians, case managers, HR ...

Q5 Connections

Customer Service Representative

Anniston, AL

$14.25 - $19.25/hr

Develop and maintain a knowledge base of the evolving products and services * Manage large amounts of incoming calls * Follow communication procedures, guidelines, and policies * Take the extra mile ...

4pconsultinginc

Technical Writer 1

Birmingham, AL · On-site

Write, edit, and review technical documentation, user guides, and knowledge base content for internal software applications and analytics dashboards. * Content Management: Maintain and update ...

Saige Partners

Desktop Support Analyst

Axis, AL

$24 - $28/hr

... knowledge base Strategy & Planning Evaluate documented resolutions and analyze trends to determine methods for preventing recurring issues Alert management to emerging trends in incident occurrences ...

TherapySouth

Certified Athletic Trainer

Montgomery, AL · On-site

$50K - $65K/yr

Are you interested in autonomy and appreciation for your skills and knowledge base? Are you ... Communicate with safety staff and management. * Communicate with physicians, case managers, HR ...

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All JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Alabama

Knowledge Base Manager information

See Alabama salary details

$22.2K

$54K

$105.1K

How much do knowledge base manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for knowledge base manager in Alabama is $53,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $62,100.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in organizations seeking digital transformation.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the 7 levels of knowledge management?

The 7 levels of knowledge management typically refer to stages such as knowledge creation, capture, organization, sharing, utilization, refinement, and retention. As a Knowledge Base Manager, understanding these levels helps in developing effective strategies for managing organizational knowledge and ensuring information is accessible and useful for users and teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in content management systems or data analysis can earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's internal or customer-facing knowledge repositories. They ensure information is accurate, accessible, and up-to-date, often using tools like content management systems and collaborating with support, technical, or product teams. Strong organizational skills and familiarity with knowledge management software are essential for this role.
What are popular job titles related to Knowledge Base Manager jobs in Alabama? For Knowledge Base Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Alabama look for? The top searched job categories for Knowledge Base Manager jobs in Alabama are:
What cities in Alabama are hiring for Knowledge Base Manager jobs? Cities in Alabama with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Alabama as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,953 per year, or $25.9 per hour.

Assistant Store Manager

Greer's Market

Theodore, AL • On-site

Full-time

Posted 16 days ago

Job description

Assistant Store Manager
A Greer's Assistant Manager is committed to delivering more than is expected to customers and team members by providing a positive first impression and by living the Greer's Team Vision "To bring added joy, well-being and value to people's lives!" every day.
A Greer's Assistant Manager leads the day to day activities of an individual Company-owned store in the absence of the Store Director, ensuring all departments are fully staffed, trained and operating to Company standards with the Company Vision and Mission in mind. Assistant Manager is responsible in the absence of the Store Director total store operations including store schedules, activities and Associates to ensue store financial and other objectives are reached consistent with Company policies and procedures, and federal, state and local laws. Assistant Manager is responsible at all times for providing a workplace of mutual respect and opportunities for growth.
Position Requirements:
High School Diploma required. Bachelor's degree in Business Administration or related field, or an equivalent combination of education and/or experience.
Three to Five (3-5) years' experience in a retail grocery environment with increasing levels of responsibility.
Two (2) years' experience as a Front End/3rd Key Manager or similar level role.
Proven leadership skills.
Knowledge in departmental processes and financial management practices in the retail supermarket industry.
Must have a strong knowledge base in supermarket retail and core business practices that affect retail supermarket operations.
Creates an environment that seeks innovation, fresh new ideas and perspectives that create value and produce financial results.
Must possess the ability to accomplish a win/win result in all negotiation processes entered.
Must possess the ability to be forward thinking and have global perspective, while delivering financial results with all initiatives.
Must possess excellent written and verbal communication skills to develop and maintain effective business relationships internally and externally.
Basic Skills & Physical Requirements:
  • Requires retail background with prior management level experience related to retail operations. Requires a thorough understanding of overall Company practices, policies and procedures.
  • Requires strong written and oral communications skills, good leadership and interpersonal skills, and the proven ability to manage people. Requires knowledge of every position under the Assistant Manager's supervision. Requires knowledge of employment laws and workplace practice policies. Requires knowledge and compliance with local, state and federal regulations.
  • Must be friendly and courteous and take initiative in performance of duties. Maintains composure in dealing with customers, co-workers, vendors and other business partners in the store. Must have the ability to concentrate and deal with interruptions and customer complaints, etc. Interacts effectively with all levels of personnel, customers, vendors, agencies and the public.
  • Must be able to identify needs, problems, and opportunities and work with Store Director to make short and long term decisions in order to maximize sales and gross margins. Some business and financial knowledge is required. Requires knowledge of basic accounting and computer software. Must have working knowledge of profit and loss statements. Must have the knowledge and ability to implement emergency procedures, including response to equipment and computer software malfunctions. Familiar with emergency plans in the event of natural disaster, serious accident or uncommon event(s).
  • Must sit, stand or walk for long period of time and be able to reach, lift, stack and maneuver object of varying dimensions and weights up to approximately 50 lbs. Ability to operate, push and pull fully loaded hand trucks and pallet jacks. Must cover temporarily for various positions throughout the store as required. May utilitze cleaning supplies and chemicals from time to time.
  • Mental alertness is necessary to ensure safe and accurate completion of work activities.
  • Occasional overnight travel may be required. Will be required from time to time to work nights, weekends, and holidays. Scheduled hours will vary. Good attendance is required.

Responsibilities, Accountabilities and Essential Duties:
  • Primary duty is management of overall store operations in the absence of the Store Director. In that regard, assists in implementing Company and Division merchandising, operating and sales initiatives. Understands and is able to communicate Company goals, objectives, policies, practices, and procedures to store team, including department managers, and Associates and ensures compliance with them. Attends Store Director weekly meetings with department heads to review ads, sales plans and store promotions. In the Store Director's absence, conducts weekly meeting.
  • Assists Store Director in coordinating safety practices in store to ensure that the Company's safety and health initiatives are implemented and communicated to all Associates. Emphasizes safety and health code compliance in all work practices.
  • Assists Store Director in maintaining good store conditions, product quality and rotation, labeling standards and code date compliance in all departments. Conducts daily inspections of store conditions and coaches Associates while doing so in the absence of the Store Director.
  • Familiar with and Assists Store Director to ensures compliance with Division scheduling initiatives and compliance with established policies, wages and payroll guidelines, including Time Clock Policy, benefit plans, grooming and dress code standards and child labor and other employment laws.
  • Participates in training and hiring of store Associates. Provides guidance and instruction to Department Managers and Associates. Monitors Associate job performance and makes personnel and performance evaluation recommendations to Store Director.
  • Helps builds and maintain positive Associate morale.
  • In the absence of the Store Director, overseas and ensures compliance with proper cash handling procedures, proper accounting of sales and safe procedure. Helps controls shrink. Maintains and controls inventory levels in the backroom areas and on the sales floor per Company standards. Safeguards Company assets. Assists in developing operating budgets and controls all in store operating, maintenance, expense and supply costs.
  • Follows proper administrative procedures and completes or oversees completion of all required reports in absence of Store Director. Responsible for accurate inventory of all merchandise, supplies and equipment. Recommends to Store Director the expenditure for improvement or repair of store equipment and building. Implements emergency procedures in the event of equipment and computer software malfunctions when Manager on Duty in absence of Store Director.
  • Helps create and maintain positive community relations. Helps develops, promote and maintain positive communication channels with manufacturer's representatives, store, division and corporate personnel.
  • In the absence of the Store Director, Assistant Manager reviews and approves all department schedules in advance of posting to ensure appropriate staffing and adequate coverage in line with store payroll budget.
  • Notifies Store Director of all Associate complaints, including complaints of discrimination, harassment, working off the clock and violations of the law. Notifies District Manager and Human Resource Department in the absence of the Store Director.
  • Safely operates and handles all equipment and hazardous material.
  • Provides suggestions, feedback and effective recommendations to Store Director on operational, personnel or other issues.
  • Maintains and safeguards confidentiality concerning Associates, store sales and Company information.
  • Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures. Treats Associates consistently, fairly and with Courtesy, Dignity and Respect.
  • In the absence of the Store Director coordinates store activities to ensure successful operations and compliance as measured by various checks and audits (Safety/Food Safety, Human Resources, Merchandising, Loss Prevention, Department of Labor, OSHA, etc.).
  • Assists Store Director with corporate Merchandising and Inventory programs.
  • Models high standards of customer service to achieve a customer oriented store.
  • Interacts with the local neighborhood or community to positively position the Company's presence.
  • In the absence of the Store Director, responsible for department management including staffing, training, performance management and career development of team members, and developing and monitoring department goals.

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