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Key Hourly Manager Jobs in Normal, IL (NOW HIRING)

Is responsible to the General Manager for the development of Managers and Key Hourly Associates. * Inspires cooperation and teamwork from associates by building a culture derived from The Bloomin ...

Is responsible to the General Manager for the development of Managers and Key Hourly Associates. * Inspires cooperation and teamwork from associates by building a culture derived from The Bloomin ...

Is responsible to the General Manager for the development of Managers and Key Hourly Associates. * Inspires cooperation and teamwork from associates by building a culture derived from The Bloomin ...

Is responsible to the General Manager for the development of Managers and Key Hourly Associates. * Inspires cooperation and teamwork from associates by building a culture derived from The Bloomin ...

Is responsible to the General Manager for the development of Managers and Key Hourly Associates. * Inspires cooperation and teamwork from associates by building a culture derived from The Bloomin ...

Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones * Reviewing applications, interviewing, and ...

Shift Manager

Morton, IL

$14.25 - $18/hr

We are a Maximum Wage Employer ,paying the highest hourly rates within 25 miles of ourrestaurants ... Handleopening and closing duties, including key-holder responsibilities * Countdrawers, manage ...

Shift Manager

Bloomington, IL · On-site

$14.25 - $18/hr

We are a Maximum Wage Employer ,paying the highest hourly rates within 25 miles of ourrestaurants ... Handleopening and closing duties, including key-holder responsibilities * Countdrawers, manage ...

Shift Manager

Bloomington, IL

$14.25 - $18/hr

We are a Maximum Wage Employer ,paying the highest hourly rates within 25 miles of ourrestaurants ... Handleopening and closing duties, including key-holder responsibilities * Countdrawers, manage ...

Shift Manager

Normal, IL · On-site

$14.75 - $18.50/hr

We are a Maximum Wage Employer ,paying the highest hourly rates within 25 miles of ourrestaurants ... Handleopening and closing duties, including key-holder responsibilities * Countdrawers, manage ...

Shift Manager

Lincoln, IL · On-site

$14.75 - $18.50/hr

We are a Maximum Wage Employer ,paying the highest hourly rates within 25 miles of ourrestaurants ... Handleopening and closing duties, including key-holder responsibilities * Countdrawers, manage ...

Shift Manager

Normal, IL

$14.75 - $18.50/hr

We are a Maximum Wage Employer ,paying the highest hourly rates within 25 miles of ourrestaurants ... Handleopening and closing duties, including key-holder responsibilities * Countdrawers, manage ...

Interested in a minimum starting hourly rate of $17.00 per hour- $18.28 per hour ? Why should I ... Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining ...

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Key Hourly Manager information

See Normal, IL salary details

$22.5K

$60K

$100.2K

How much do key hourly manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for key hourly manager in Normal, IL is $59,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What is the difference between Key Hourly Manager vs Department Supervisor?

AspectKey Hourly ManagerDepartment Supervisor
CredentialsHigh school diploma; some roles may require management experienceHigh school diploma; experience in retail or hospitality often preferred
Work EnvironmentRetail stores, restaurants, or service industries; overseeing daily operationsSimilar environments; managing staff and customer service in specific departments
Employer UsageCommonly used in retail, hospitality, and food service sectorsUsed in retail, restaurants, and similar service industries

The Key Hourly Manager and Department Supervisor roles are similar, both overseeing daily operations and staff in retail or service settings. The Key Hourly Manager often has broader responsibilities, including sales targets and staff scheduling, while the Department Supervisor focuses more on specific department performance. Both roles require relevant experience and are vital for smooth business operations.

What are some typical challenges faced by a key hourly manager, and how can they be effectively managed?

Key Hourly Managers often face challenges such as balancing multiple priorities during busy shifts, handling staffing issues, and ensuring smooth communication between team members and upper management. To manage these effectively, it's important to develop strong organizational skills, maintain clear lines of communication, and foster a positive team environment. Many successful Key Hourly Managers also use scheduling tools and delegate tasks to keep operations running efficiently while supporting staff development.

What is a key hourly manager?

A Key Hourly Manager is a supervisory employee, typically in the retail or hospitality industry, responsible for overseeing daily operations during their shift. They handle tasks such as staff supervision, customer service, inventory control, and ensuring company policies are followed. Unlike salaried managers, Key Hourly Managers are paid hourly but still hold significant leadership responsibilities. They often act as the primary point of contact when higher management is not present.

What are the key skills and qualifications needed to thrive as a key hourly manager, and why are they important?

To thrive as a Key Hourly Manager, you need strong leadership abilities, basic business management knowledge, and relevant experience in the hospitality or retail industry. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Exceptional communication, time management, and conflict resolution skills help you motivate teams and maintain smooth operations. These skills and qualifications are crucial for ensuring efficient shift management, high customer satisfaction, and meeting business goals.

What does a key hourly manager do?

A key hourly manager is responsible for overseeing daily store operations, supervising staff, ensuring customer satisfaction, and maintaining sales goals. They often handle opening and closing duties, enforce company policies, and may assist with training employees. Strong leadership, communication skills, and familiarity with point-of-sale systems are important for this role.
What job categories do people searching Key Hourly Manager jobs in Normal, IL look for? The top searched job categories for Key Hourly Manager jobs in Normal, IL are:
What cities near Normal, IL are hiring for Key Hourly Manager jobs? Cities near Normal, IL with the most Key Hourly Manager job openings:
Infographic showing various Key Hourly Manager job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,980 per year, or $28.8 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago


Applebee's rating

5.6

Company rating: 5.6 out of 10

Based on 739 frontline employees who took The Breakroom Quiz

61st of 87 rated restaurants


Job description

 SPECIFIC FUNCTIONS AND DUTIES 


 1. Manages Restaurant Environment 

  • Ensures prompt friendly service according to company guidelines. 
  • Directs overall activities and performance of associates on a shift-by-shift basis. 
  • Builds a culture using the Vision/Mission Statement to guide teamwork, results, integrity, passion for service, fun, balance, innovation, and being guest driven. 
  • Ensures the immediate response and correction of all verbal guest complaints by self and staff. Refers all verbal and written guest complaints to General Manager. 
  • Ensures guest contact as a priority with self and staff utilizing a target goal of 100% table visitation. 
  • Enforces alcohol awareness on a shift to shift basis. 
  • Maintains adequate departmental inventory levels. 
  • Ensures product preparation and presentation uncompromisingly meeting company standards. 
  • Effectively schedules associates to meet sales demands. 
  • Maintains effective safety and security programs according to company policy and government standards. 
  • Corrects unsafe practices or conditions. 
  • Promotes and manages restaurant organization, cleanliness, and sanitation. 
  • Performs routine maintenance and immediately informs General Manager of needed repairs. 
  • Advises General Manager of any non-routine situations. 
  • Communicates with other managers daily through management log and shift change meetings. 
  • Completes all other assigned duties and responsibilities. 


 2. Manages Associate Performance 

  • Promotes quality recruitment and referrals of potential management candidates. 
  • Promotes A.S.I. training procedures of new managers. 
  • Helps maintain a trained staff through effective use of employment orientation, individual training sessions, associate meetings, and implementation of company policy. 
  • Determines job assignments on a shift-by-shift basis. 
  • Develops an environment of constant development of managers including informal shift reviews and participates in the development of written evaluations every six months. 
  • Assesses the effectiveness of associates, provides candid and fair feedback on a regular basis, and continuously works with associates on their areas of development. 
  • Conducts thorough Selecting Service Performers interviews. 
  • Demonstrates proper execution of training systems as outlined by the company while emphasizing the importance of training to management and associates. 
  • Monitors acceptable associate performance and documents situations that require or could lead to disciplinary or corrective action. 
  • Assures compliance with company policies, practices, and procedures. 
  • Acts as coach to all associates. 


3. Maintain Controls 

  • Control costs in assigned department. 
  • Maintains and controls the assets of the company. 
  • Assures compliance with local, state, and federal laws, regulations, and guidelines. 
  • Reports progress towards achieving restaurant performance objectives at management meetings. 
  • Complies with all cash handling procedures. 
  • Executes weekly food and liquor inventories/costs at the General Manager's request and is accountable for completion. 
  • Responsible for preparing and submitting accurate daily paperwork to the General Manager. 


4. Development 

  • Is responsible to the General Manager for the development of Managers and Key Hourly Associates. 
  • Inspires cooperation and teamwork from associates by building a culture derived from The Bloomin' Apple Mission/Vision Statement. 
  • Is guest obsessed and promotes the team to be. 
  • Demonstrates organizational skills. 
  • Completes all assignments and duties properly and on schedule. 
  • Develops goals and action plans for personal/professional growth. 
  • Provides a role model for managers and associates. 
  • Exhibits a professional image. 
  • Develops self on all store related technology. 

BENEFITS

  • Manager meals - free
  • Closed Christmas and Thanksgiving
  • Health Ins
  • 401K
  • Vacations
  • Personal Days
  • Flexible work schedule
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Short Term Disability
  • Online Universities
  • College Scholarships



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