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Key Holder Manager Jobs (NOW HIRING)

dd's discounts

Key Holder Manager

Abilene, TX · On-site

$15 - $18/hr

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York ... Manages Work Processes. * Business Acumen. * Plans, Aligns & Prioritizes. * Builds Talent.

Watson Apparel Co. LLC

Key Holder

Annapolis, MD · On-site

Key Holder A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Pooler, GA · On-site

$12.75 - $16/hr

Key Holder Position All Star Elite is looking for a timely and efficient Key Holder to assist in ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Manhattan, NY · On-site

$15.50 - $19.25/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

West Palm Beach, FL · On-site

$13.50 - $17/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Nashville, TN · On-site

$13.50 - $17/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Houston, TX · On-site

$13.25 - $16.75/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

All Star Elite

Key Holder

Pooler, GA · On-site

$13 - $14/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Gautier, MS · On-site

$13.50 - $16.75/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Honolulu, HI · On-site

$13.75 - $17.25/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Dallas, TX · On-site

$14 - $17.50/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Las Vegas, NV · On-site

$13.50 - $16.75/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Grapevine, TX · On-site

$13 - $16.25/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

East Rutherford, NJ · On-site

$14.25 - $17.75/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Miami, FL · On-site

$13.50 - $16.75/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Silver Spring, MD · On-site

$14.50 - $18/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Tulsa, OK · On-site

$12.25 - $15.25/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Louisville, KY · On-site

$13.50 - $16.75/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

Watson Apparel Co. LLC

Key Holder

Louisville, KY · On-site

$13.50 - $16.75/hr

Key Holder Position A Key Holder, or Retail Key Holder, opens and closes a store and performs other ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

All Star Elite, LLC

Key Holder

Annapolis, MD · On-site

$16.50 - $18/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative ... Managing the store's security alarm system, including ensuring it's in perfect condition, enabling ...

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Key Holder Manager information

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How much do key holder manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for key holder manager in the United States is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.83 per hour, depending on experience, location, and employer.

What is a key holder manager?

Key Holder Managers are retail or store employees who are entrusted with the keys to a business location and are responsible for opening and closing the store. In addition to these duties, they often supervise staff, handle basic administrative tasks, and ensure the security of the premises. Key Holder Managers act as a point of contact when higher management is not present and may also assist with customer service, cash handling, and inventory management. Their role is essential for maintaining smooth daily operations and upholding company policies.

How does a key holder manager balance opening and closing responsibilities with team leadership duties?

Key Holder Managers are often responsible for both opening and closing the store, which means their schedules can vary and may require flexibility. In addition to securing the premises, they also oversee daily store operations, address customer issues, and support team members during shifts. Balancing these responsibilities involves strong time-management skills and the ability to prioritize urgent tasks, such as supervising cash handling or managing inventory. Successful Key Holder Managers foster a collaborative environment by mentoring junior staff and ensuring smooth transitions between shifts.

What are the key skills and qualifications needed to thrive as a key holder manager?

To thrive as a Key Holder Manager, you need experience in retail operations, leadership abilities, and a strong understanding of store policies and security protocols. Familiarity with point-of-sale (POS) systems, inventory management software, and alarm/security systems is typically required. Excellent communication, reliability, and problem-solving skills help you manage staff, handle customer concerns, and respond to emergencies. These skills ensure the smooth daily operation of the store and the safety of both employees and assets.

What is the difference between Key Holder Manager vs Key Holder?

AspectKey Holder ManagerKey Holder
ResponsibilitiesOversees store operations, manages staff, handles customer issues, and supports sales goals.Performs opening/closing duties, assists customers, maintains store cleanliness, and manages stock.
Required CredentialsHigh school diploma; experience in retail; leadership skills.High school diploma; retail experience preferred.
Work EnvironmentRetail store, supervisory setting, often during peak hours.Retail store, front-line role, flexible hours.

The Key Holder Manager typically has additional leadership responsibilities and oversees store operations, while a Key Holder primarily handles daily store tasks and customer service. Both roles require retail experience, but the manager position involves supervising staff and managing overall store performance.

Is a key holder manager an entry-level job?

A key holder manager position is typically not considered entry-level, as it usually requires previous retail or management experience, strong leadership skills, and familiarity with store operations. It often serves as a mid-level role with responsibilities such as supervising staff, opening and closing the store, and handling customer issues.

Is being a key holder manager a good job?

A key holder manager is responsible for opening and closing a retail store, supervising staff, and ensuring daily operations run smoothly. The role often involves leadership, customer service, and inventory management, with typical schedules including evenings and weekends. Compensation varies by employer but generally offers opportunities for advancement within retail management.

What cities are hiring for Key Holder Manager jobs?

Cities with the most Key Holder Manager job openings:

What are the most commonly searched types of Key Holder jobs?

The most popular types of Key Holder jobs are:

What states have the most Key Holder Manager jobs?

States with the most job openings for Key Holder Manager jobs include:

What job categories do people searching Key Holder Manager jobs look for?

The top searched job categories for Key Holder Manager jobs are:

Key Holder Manager jobs near you
Infographic showing various Key Holder Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $32,029 per year, or $15.4 per hour.

Key Holder Manager

dd's discounts

Abilene, TX • On-site

$15 - $18/hr

Full-time

Posted 8 days ago

DD's Discounts rating

5.1

Company rating: 5.1 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

584th of 738 rated retailers

Job description

New Store opening - apply online at jobs.RossStores.com.

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:
  • Success. Our winning team pursues excellence while learning and evolving.
  • Career growth. We develop industry leading talent because Ross grows when our people grow.
  • Teamwork. We work together to solve the hard problems and find the right solution.
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions:
Maintaining Safe & Secure Environments:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.

Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

Personal and Store Brand:
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.

General Merchandising:
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.

Loss Prevention:
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Front End Supervision and Operations:
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time.
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.

Fitting Rooms:
  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.

Administrative Duties as Assigned by Store Manager:
  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.

Competencies:
  • Manages Work Processes.
  • Business Acumen.
  • Plans, Aligns & Prioritizes.
  • Builds Talent.
  • Collaborates.
  • Leading by Example.
  • Communicates Effectively.
  • Ensures Accountability & Execution.

Qualifications and Special Skills Required:
  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.

Physical Requirements/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.

Supervisory Responsibilities:
  • Retail Associates.
  • Stockroom Leads (where applicable).

Disclaimer:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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