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How much do kemba credit jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for kemba credit in the United States is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by Member Service Representatives at Kemba Credit Union, and how can they be overcome?

Member Service Representatives at Kemba Credit Union often encounter challenges such as handling high volumes of member inquiries, resolving complex account issues, and staying updated on the latest financial products and regulations. To overcome these challenges, it is important to develop strong communication and problem-solving skills, maintain a thorough understanding of Kemba’s services, and collaborate closely with colleagues in lending, operations, and management. Ongoing training and a supportive team environment also help representatives deliver excellent service while managing the demands of the role.

What is the difference between Kemba Credit vs Kemba Loan Officer?

AspectKemba CreditKemba Loan Officer
CredentialsCredit analysis certifications, financial backgroundLoan origination licenses, financial knowledge
Work EnvironmentBank branches, credit departmentsLoan offices, customer service settings
Employer & IndustryFinancial institutions, credit unionsMortgage companies, banks
Search & Comparison IntentCredit roles, credit analysis jobsLoan processing, mortgage roles

While both roles operate within the financial industry, Kemba Credit focuses on credit analysis and assessment, whereas Kemba Loan Officer specializes in originating and processing loans. Understanding these distinctions helps job seekers target the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Credit Analyst at a financial institution like Kemba Credit Union, and why are they important?

To thrive as a Credit Analyst, you need strong analytical skills, financial acumen, and a relevant degree such as finance, accounting, or economics. Familiarity with credit analysis software, financial modeling tools, and industry-standard systems like FICO or Moody’s is typically required. Attention to detail, strong communication, and sound judgment are valuable soft skills for evaluating creditworthiness and presenting findings. These abilities are crucial for making informed lending decisions that manage risk and contribute to the financial health of the institution.

What is Kemba Credit?

Kemba Credit refers to Kemba Credit Union, a member-owned financial cooperative that provides a range of banking services such as savings accounts, loans, mortgages, and credit cards. As a credit union, it is focused on serving its members rather than generating profits for shareholders. Kemba Credit Union typically offers lower fees and better rates compared to traditional banks, and membership is often open to individuals within certain communities or employer groups. The organization also emphasizes financial education and community involvement.
More about Kemba Credit jobs
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What states have the most Kemba Credit jobs? States with the most job openings for Kemba Credit jobs include:
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Kemba Credit jobs near you
Infographic showing various Kemba Credit job openings in the United States as of June 2026, with employment types broken down into 92% Part Time, 4% Temporary, and 4% Contract. Highlights an 100% Hybrid job distribution, with an average salary of $42,501 per year, or $20.4 per hour.
Member Service Representative II (Personal Banker - Sales)

Member Service Representative II (Personal Banker - Sales)

Kemba Financial Credit Union

Columbus, OH

Other

Posted 13 days ago

Kemba Financial Credit Union rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Title: Member Services Representative II

Reports to: Branch Manager

Supervises: None

Status: Non-Exempt

Objective

The Member Services Representative is a results-driven position responsible for performing a broad variety of Member focused sales and service-related activities that helps enrich the financial lives of our member. This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates in person, by telephone and in writing.

Duties and Responsibilities

  • Assumes responsibility for the effective and professional performance of Member sales and service-related functions:
    • Recommends products and services that assists in meeting Member's financial needs
    • Resolves Member issues through listening, problem solving, and offering solutions
    • Meets or exceeds all sales, service and productivity goals established for this position
    • Answers and responds to Member inquiries and questions
    • Performs file maintenance and account changes as necessary
  • Establishes and maintains professional relationships with Members:
    • Resolves Member requests and questions promptly, courteously, and professionally
    • Keeps Members informed of Credit Union services and policies
    • Maintains and projects the Credit Unions professional reputation
  • Assumes responsibility for establishing and maintaining effective coordination and working relationships with staff and management:
    • Works as a team member with other KEMBA Associates
    • Keeps supervisor informed of area activities and significant problems
    • Completes required reports and records accurately and promptly
    • Attends meetings as required
  • Maintains an up-to-date status of all sales support and processing activity with routine reporting to management
  • Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA
  • Performs all duties in a manner that is 100% compliant with KEMBA policy and procedures.
  • Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
  • On a self-directed basis, continues to improve individual level of competency through training and certification on established educational programs
  • Must be able to relate to other people beyond giving and receiving instructions:
    • Can get along with coworkers or peers without exhibiting behavioral extremes
    • Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
    • Respond appropriately to criticism from a supervisor

Required Qualifications

  • High school diploma or equivalent education or experience
  • One to two years of experience in a sales/customer service environment
  • Prior experience in a financial/banking institution preferred
  • Strong organizational skills and attention to detail
  • Must value a high degree of accuracy
  • Professional demeanor
  • Effective communication skills
  • Basic PC skills (Windows)
  • Assertive problem-solving skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

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