K12 Insight Jobs (NOW HIRING)

Insight PA believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.

The mission of Insight Pennsylvania Cyber Charter School is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!
The Director of Student Services provides strategic leadership and oversight for student support systems and services across the organization, including attendance and engagement initiatives, home visit programming, school counseling services, school social work services, and school nursing services. This role directly supervises multiple coordinators and leads the development, implementation, and continuous improvement of programs, processes, and procedures that support student well being, engagement, access, and success in a virtual learning environment.

The Director works in close alignment with the Academic Leadership Team and Chief Academic Officer to ensure student support systems are integrated with instructional priorities, organizational goals, and school improvement initiatives. This role collaborates across departments to ensure coordinated, student centered services that address academic, social, emotional, behavioral, attendance, and health related needs while maintaining compliance with applicable state and federal regulations.

This is a full-time position requiring the ability to work independently for approximately 40 hours per week. A professional, distraction-free home office during the workday is required. Core hours are between 8:00 AM and 4:00 PM, while allowing for some flexibility as determined by school needs. 
Salary Range: $120,000 - $130,000/year
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

• Provide strategic leadership and oversight for student services programs
• Evaluate the overall effectiveness, alignment, and compliance of student services programs, operations, and staff.
• Develop, implement, and disseminate best practices for student support services within a virtual K12 charter school environment.
• Lead the development, implementation, and continuous improvement of programs, procedures, workflows, and operational systems that support student engagement, attendance, wellness, and access to services.
• Supervise and support coordinators, department leads, and specialists while promoting collaboration, accountability, and leadership development.
• Oversee attendance intervention systems, truancy prevention efforts, family outreach initiatives, and home visit processes to improve student engagement and participation.
• Analyze attendance, engagement, behavioral, wellness, and intervention related data to identify trends, inform decision making, and guide continuous improvement efforts.
• Develop and facilitate professional learning opportunities for staff related to attendance, student wellness, engagement, trauma informed practices, student support systems, and compliance requirements.
• Support the implementation and effective utilization of systems and technology platforms that enhance student support services.
• Assist in the development, management, and monitoring of the Student Services department budget and review department related expenditures.
• Lead or support the preparation and timely submission of required reports for federal, state, and local agencies.
• Participate in strategic planning and operational goal development to ensure student services initiatives align with organizational priorities and student achievement goals.
• Participate in the recruitment, hiring, onboarding, supervision, and performance evaluation processes for department staff.
• Serve as a key point of contact for escalated student services concerns and collaborate with school leadership, compliance staff, and legal counsel as needed.
• Maintain current knowledge of legal requirements, compliance expectations, and best practices related to student services, attendance, school counseling, social work, student wellness, and virtual education.
• Promote equitable, student centered, and relationship driven practices across all student services programs and initiatives.
• Performs additional tasks and responsibilities as assigned.

Supervisory Responsibilities
Supervises and supports student services personnel, including but not limited to coordinators, administrative support staff and additional personnel as assigned. Carries out supervisory responsibilities in accordance with organizational policies, procedures, and applicable laws. Responsibilities include participating in the recruitment, hiring, onboarding, supervision, coaching, and evaluation of staff; assigning and monitoring work responsibilities; supporting professional growth and accountability; addressing concerns and conflict resolution; and fostering effective collaboration and high quality service delivery across student services teams.
Minimum Required Qualifications

• Master's Degree in Education Administration or a related field AND
• Five (5) Years of relevant work experience OR
• Equivalent combination of education and experience

• All PDE required clearances for school-based personnel 

Minimum Required Skill Set

• High level knowledge of state attendance laws, McKinney-Vento requirements, school counseling, school social work, school nursing, and special education regulations within a K12 educational environment.
• Great organizational and time management skills
• Strong written and verbal communication skills
• Adaptable technology skills
• Experience using search engines (internet) for research projects
• Experience using a student information system and/or other type of database

• Demonstrated competencies with general technology, Microsoft Office Platforms (Outlook, Word, Excel, Powerpoint, Teams, etc.), Google Platforms, Zoom, etc.

Certificates and Licenses 

PA Principal certification

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable  individuals with disabilities to perform the essential functions.  

• This is a home-based position. When office days are required, the noise level in the office is usually moderate (computers, printers, light foot traffic).
• This position will include limited travel and will include limited overnight travel. This is estimated to be less than 20% of the time. Travel will be required for community events, professional development, conferences, and state testing.

Job Performance Requirements
The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
1. Ability to sit and stand for extended periods of time.
2. Ability to exhibit mental dexterity to "dial" a telephone, to enter data into a computer, to read a computer screen and printed material, to hear and understand speech at normal office/workplace levels, and on the telephone, and to speak in audible tones so that others may understand clearly in the workplace and on the telephone.
3. Ability to physically lift up to 30 pounds.
4. Ability to read, analyze, and interpret workplace documents, technical procedures, research studies, and governmental regulations.
5. Ability to write reports with clarity.
6. Ability to interface diplomatically with all members of the school community - administrators, teachers, parents, students, Board members, support staff, colleagues, and outside professional contacts.
7. Ability to coordinate and use technology for a variety of workplace purposes and communications.
8. Ability to define problems, collect data, establish facts, and draw valid conclusions.

The above job description is not intended to be an all-inclusive list of duties and standards of this position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their  supervisor. All employment is at-will as governed by the Commonwealth of Pennsylvania. The at-will nature of employment is one aspect of employment that cannot be changed except in writing and signed  by an authorized officer of Insight PA Cyber Charter School.
Insight PA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.