Junior Operations Manager Jobs in Atlanta, GA (NOW HIRING)

Full Time | Reports to the Director of Site Operations

About Junior Achievement of Georgia

Junior Achievement of Georgia’s (JA) mission is to inspire and prepare young people to succeed in a global economy. By bridging the business and education communities with hands-on experiential programs focused on business, entrepreneurship, civic responsibility, career-readiness, and financial literacy, JA aims to achieve the following overarching goals:

• To motivate, engage and inspire students to recognize the value and relevance of education, and to make informed decisions about their own personal education and career pathways.
• To equip students with the key career-readiness skills that will drive success in any environment, and to invigorate innovative, creative, and entrepreneurial thinking among our youth.
• To develop a financially literate generation who understands key business principles and make responsible personal financial management decisions.
• To increase student understanding and appreciation of their civic rights, roles and responsibilities.

JA of Georgia is the local affiliate of JA USA, the nations’ oldest and largest economic education organization with over 105 years of experience. The organization has office and program locations in Atlanta, Lawrenceville, Cumming, Dalton, Savannah, Augusta and Morrow. More information can be found on our website www.georgia.ja.org.

Position Description

The Manager of Site Operations is responsible for leading daily operations and on-site logistics for JA BizTown and JA Finance Park onsite student experience at the JA Discovery Center of Gwinnett to deepen the JA experience and strengthen the JA brand. The JA Discovery Center of Gwinnett is a 50,000 sq. ft. facility that serves 40+ local middle school students daily with authentic, relevant, and experiential learning programs that combine in-class curriculum with a capstone simulation. In addition, the JA Discovery Center of Gwinnett serves as a hub of frequent business and community events in connection with the 200+ corporate partners that support JA throughout the state.

Primary Responsibilities

• Ensure the facility is in a constant state of operational readiness through preventative maintenance and timely repairs. This includes, but is not limited to opening/closing facility, coffee set up, morning calls, lunch calls, etc.
• Provide technical support and troubleshoot common issues with simulation software, storefront technology, and additional facility (theatre, classroom, boardroom, printer, etc.) resources/technology.
• Assist in the inventory tracking for all simulation resources (tablets, props, giveaways, program materials, etc.) and office supplies anticipating and restocking as necessary.
• Accurately track and monitor expenditures related to facility operations according to established budget (i.e. lunches, office supplies, etc.)
• Always maintain safety and security of space, especially when students are on site.

Secondary Responsibilities

• Support designing and executing a best-in-class learning experience during student JA BizTown and JA Finance Park visits, aligning simulations with curriculum learning objectives and creating authentic application opportunities.
• Assist in managing onsite engagement of up to 150 students per day by coordinating daily simulation schedule (approximately 4 hours) and other logistics to ensure completion of simulation and understanding of key financial principles/relationships.
• Provide support throughout the simulation to 20-40 volunteers to help them coach students by applying their personal experiences within the context of the simulations.

Program Quality

• Coordinate daily logistics for program experiences with JA team members and participating schools to ensure that students have a best-in-class learning experience (i.e. opening/closing, parking, arrival/departure, technology, etc.).
• Facilitate volunteer training and JA BizTown/JA Finance Park simulations when the primary team member is unavailable.
• Advance special projects for simulations under the direction of Director of Operations and JA BizTown/JA Finance Park simulations leads.

Constituent Experience

• Deliver a best-in-class experience for every student, volunteer, educator, and guest that participates in the JA BizTown and JA Finance Park programs and other events held at the JA Discovery Center.
• Steward partner organizations’ brands within the JA BizTown and JA Finance Park programs to provide a strong return on investment.
• Support events, tour, and other meetings ensuring that partners and guests have a best-in-class experience, including after hours and/or weekends
• Embody organizational culture and reflect guiding principles to build strong working relationships with peers.

Qualifications: Education & Experience

• 3-5 years of experience in event planning or operations
• Familiarity working in a fast-paced environment with students
• Candidates of all degrees and academic certification levels will be considered
• Highly organized and detail oriented
• Exhibited program and project management skills
• Works well in a team environment
• Ability to build and sustain relationships
• Excellent customer service skills
• Demonstrated collaboration and strong communication skills
• Experienced with data collecting and analyzing trends to improve performance;
• Strong problem-solving skills

Core Competencies

• Influence Others: Provide sound rationale for recommendations; Generate enthusiasm for ideas by tapping into shared values; Promote own positions and ideas with confidence and enthusiasm even in the face of resistance.
• Build Relationships: Adjust interpersonal style to a variety of people and situations; Cultivate networks with people across a variety of functions within and outside the organization.
• Support Business Strategy: Demonstrate an understanding of JA's mission, vision and overall strategies; align own activities with organization's goals and strategies.
• Drive for Results: Consistently achieve work objectives; Readily put in time and effort required to achieve goals; Work to resolve routine and unexpected problems
• Demonstrate Adaptability & Resourcefulness: Overcome obstacles and constraints without becoming discouraged; Maintain a positive outlook and sense of humor in difficult situations.
• Make Sound Decisions: Identify novel solutions to old problems; Come up with new ways of looking at problems, processes, or solutions; Define reasonable alternatives; Focus on important information without getting bogged down in unnecessary detail.

Don’t meet every single requirement? Studies have shown that individuals, namely women and people of color are less likely to apply to jobs unless they meet every single qualification. At JA of Georgia, we are dedicated to building a diverse, inclusive and genuine workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be the best candidate for this role or another within the organization.

Salary: Commensurate with experience. JA also offers a full benefits package.

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an "at-will" relationship.