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Junior Linux Desktop Support Jobs in Oregon (NOW HIRING)

SAIC

Deskside support Engineer

Salem, OR · On-site

Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a ... The support will range from simple to complex system issues and may include VIP support ...

Five9

OR

$129K - $166K/yr

... on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain ... Implementand support large scale DNS Architecture that stretches private & public cloud across ...

New

Five9

OR

$108K - $147K/yr

... on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain ... Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph ...

Five9

OR

$129K - $166K/yr

... on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain ... Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph ...

New

LAIKA

Sr Apple Systems Engineer

Hillsboro, OR · On-site

$113K - $155K/yr

We are seeking a Sr Apple Systems Engineer to join our Support Engineering team to help design ... Design, develop, and operate enterprise management systems for desktop and mobile devices.

Omnissa

Product Specialist

OR · On-site +1

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-fro ... Desktops, Digital Employee Experience, and Security & Compliance-into a seamless, autonomous ...

BetterHelp

OR · On-site

... junior level developers. This position is ideal for a seasoned software engineer who has worked on ... Linux, PostgreSQL, Python, and AWS * Frontend: nx, HTML5, CSS3/SASS, Typescript, and React What ...

BetterHelp

OR

... junior level developers. This position is ideal for a seasoned software engineer who has worked on ... Linux, nginx, MySQL, PHP and Redis * Frontend: Twig (php templates), Bootstrap 3, Tailwind, jQuery ...

ECS

Senior Security Engineer

Portland, OR · On-site

$121K - $166K/yr

Lead and support incident response activities, including triage, investigation, containment, and ... Mentor and guide junior security engineers * Collaborate cross-functionally with IT, DevOps, ...

Kaukahi

Support underground utility locate activities when needed. * Represent Kaukahi at client meetings ... ESRI ArcGIS Desktop Professional (EADP) Knowledge, Abilities, and Skills * Knowledge of Geographic ...

HealthEdge

$122K - $161K/yr

Mentor junior engineers and lead peer code reviews, enforcing best practices for maintainable and ... Support ongoing production and non-production system maintenance, including database tuning ...

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All JobsLinux Desktop Support JobsJunior Linux Desktop Support JobsJunior Linux Desktop Support Jobs in Oregon

Junior Linux Desktop Support information

What are some common challenges faced by Junior Linux Desktop Support professionals, and how can they be overcome?

Junior Linux Desktop Support professionals often encounter diverse user environments, ranging from different Linux distributions to varied hardware configurations. One common challenge is troubleshooting issues for users who may not be familiar with the Linux operating system. Developing strong communication skills and a methodical approach to problem-solving can help address these situations. Additionally, staying current with the latest updates and community forums can enhance troubleshooting capabilities and prepare you for more complex technical issues as you gain experience.

What is the difference between Junior Linux Desktop Support vs Junior Windows Support?

AspectJunior Linux Desktop SupportJunior Windows Support
CertificationsLinux+, LPIC-1Microsoft MTA, CompTIA ITF+
Work EnvironmentLinux-based systems, open-source toolsWindows OS, Microsoft ecosystem
Industry UsageTech companies, servers, developmentCorporate, enterprise, retail
Common Search/ComparisonYesYes

Junior Linux Desktop Support and Junior Windows Support roles share similarities in entry-level certifications and work environments. The main difference lies in the operating systems they support: Linux vs Windows. Both roles are essential in IT support, but Linux support often involves open-source tools and server environments, while Windows support focuses on Microsoft products and enterprise solutions.

What are the key skills and qualifications needed to thrive as a Junior Linux Desktop Support, and why are they important?

To excel as a Junior Linux Desktop Support, you need a solid understanding of Linux operating systems, troubleshooting skills, and a basic IT certification such as CompTIA Linux+ or LPIC-1. Familiarity with ticketing systems, remote desktop tools, and common Linux command-line utilities is typically required. Strong problem-solving abilities, attention to detail, and effective communication help you resolve issues efficiently and support end-users. These skills are crucial for ensuring system reliability, quick issue resolution, and positive user experiences in technical environments.

What are Junior Linux Desktop Support roles?

Junior Linux Desktop Support professionals are entry-level IT specialists who assist users with issues related to Linux-based desktop operating systems. Their responsibilities typically include troubleshooting hardware and software problems, installing and configuring applications, maintaining system security, and providing technical support to end-users. They work under the supervision of senior IT staff and help ensure that Linux desktops in an organization run smoothly and efficiently. This role is ideal for those starting their IT careers who have a foundational knowledge of Linux systems.
What are the most commonly searched types of Linux Desktop Support jobs in Oregon? The most popular types of Linux Desktop Support jobs in Oregon are:
What are popular job titles related to Junior Linux Desktop Support jobs in Oregon? For Junior Linux Desktop Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Junior Linux Desktop Support jobs in Oregon look for? The top searched job categories for Junior Linux Desktop Support jobs in Oregon are:
What cities in Oregon are hiring for Junior Linux Desktop Support jobs? Cities in Oregon with the most Junior Linux Desktop Support job openings:
Junior Linux Desktop Support jobs near you
Deskside support Engineer

Deskside support Engineer

Science Applications International Corporation

Salem, OR • On-site

Other

Re-posted 8 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

69th of 210 rated it services

Job description

Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment.  Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, Windows 11 with strong user interaction skills.  Need to be able to work independently and as part of a team.  Diagnose and troubleshoot Apple (MAC) computer and iOS hardware and software. Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS Imaging process using JAMF preferred but not required. May be assigned to assist in leading small projects and team efforts. Skills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities.  Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet SLAs.  Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines such as computing, networking, integration, and domain administration.  Must possess a degree. High School Diploma may be substituted with 6 additional years of related experience. HDI Technical Support Professional required within six (6) months of employment. Duties:  Escalation point for Junior and Mid-level desk side engineers.  Ability to act independently in a customer environment, as well as the ability to engage engineers from multiple teams to troubleshoot issues.  Troubleshoots complex issues that were unable to be remediated by junior and mid-level engineers.  Updates status of queued service requests with the IT service management system. Certifications desirable but not required include A+, Net+, Secure+.  Must be reliable and have independent transportation.

Top Qualifications, Skills, Experience or Certifications:  

  • Must be able to obtain a Public Trust Clearance
  • Deployment of customer hardware and software
  • Problem Resolution IT support to end users
  • Customer Service
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Job Role Specific Requirements:

The support will range from simple to complex system issues and may include VIP support requirements.

The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware and software solutions. We are looking for exceptional organization skills, scheduling, and the ability to document processes.

  • Remote and Deskside Experience troubleshooting hardware and software issues
  • Troubleshooting Microsoft Windows with latest Windows OS
  • Familiarity with MAC OS
  • Installation and configuration of new machines in a Windows environment
  • Smart cards / PIV cards (general knowledge)
  • Experience with Office 365, Google Workspace for Enterprise, VPN, Active Directory, Thin Client
  • Provide Remote Tool Support
  • Conference Room / VTC Setups
  • Travel to various field sites is required, and reliable and independent transportation will be needed.  
  • Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust

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