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Junior Knowledge Manager Jobs in Indiana (NOW HIRING)

smcnorthamerica

Manager Sales

Noblesville, IN · Remote

Training of junior level sales staff in SMC products, industries and customers, as well as sales ... Thorough knowledge of SMC Sales strategies * Excellent communication, problem-solving, and ...

smcnorthamerica

Manager Sales

Noblesville, IN · Remote

Training of junior level sales staff in SMC products, industries and customers, as well as sales ... Thorough knowledge of SMC Sales strategies * Excellent communication, problem-solving, and ...

BAE Systems

Dsgn Spec I

Fort Wayne, IN · On-site

We are seeking a junior level electrical/mechanical design draftsperson who can perform the ... data manager system (i.e. ENOVIA PDM) 10. Working knowledge of Cadence Allegro 11. Expert in the ...

Booz Allen Hamilton

Full Stack Developer, Junior

Crane, IN · On-site

$52K - $108K/yr

Full Stack Developer, Junior The Opportunity: As a full stack developer, you can resolve a problem ... Knowledge of Agile methodology, extreme programming, software engineering, product management, or ...

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Junior Knowledge Manager information

What does a junior knowledge manager do?

A Junior Knowledge Manager assists in organizing, managing, and sharing information within an organization to improve efficiency and collaboration. They help maintain knowledge databases, support staff in accessing information, and ensure that valuable insights are captured and distributed. Their role often involves documenting processes, updating content, and working with different teams to identify knowledge gaps. As an entry-level position, they typically work under the guidance of senior knowledge managers and gain experience in knowledge management systems and best practices.

What are the key skills and qualifications needed to thrive as a junior knowledge manager, and why are they important?

To thrive as a Junior Knowledge Manager, you need strong organizational skills, attention to detail, and a background in information management or a related field. Familiarity with knowledge management systems (KMS), content management platforms, and collaboration tools like SharePoint or Confluence is typically expected. Excellent communication, teamwork, and problem-solving abilities help you effectively capture, structure, and share information across teams. These skills are crucial for ensuring valuable organizational knowledge is accessible, current, and supports strategic business goals.

What are the primary challenges a junior knowledge manager might face when onboarding to a new organization?

A Junior Knowledge Manager often encounters challenges such as understanding the existing knowledge management systems, adapting to the organization’s culture, and building relationships with various stakeholders. Navigating legacy data and information silos can be particularly demanding, as it requires both technical proficiency and strong communication skills. Additionally, juniors are expected to quickly learn best practices for organizing, sharing, and updating knowledge resources while supporting more senior team members. Proactively seeking mentorship and being open to feedback can help ease the transition and accelerate professional growth.

What is the difference between Junior Knowledge Manager vs Knowledge Analyst?

AspectJunior Knowledge ManagerKnowledge Analyst
Required CredentialsBachelor's degree in information management, library science, or related fieldBachelor's or master's in information science, data analysis, or related area
Work EnvironmentCorporate or organizational settings managing knowledge repositoriesData-driven environments focusing on analyzing and interpreting information
Employer & Industry UsageUsed in companies with knowledge management systems, IT, or consulting firmsCommon in research, consulting, and data analysis roles across industries

The Junior Knowledge Manager primarily focuses on organizing, maintaining, and improving knowledge repositories within organizations. In contrast, a Knowledge Analyst emphasizes analyzing data and information to support decision-making. While both roles require strong information management skills, the Junior Knowledge Manager is more involved in content curation, whereas the Knowledge Analyst concentrates on data interpretation and insights.

What are popular job titles related to Junior Knowledge Manager jobs in Indiana?

For Junior Knowledge Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Junior Knowledge Manager jobs in Indiana look for?

The top searched job categories for Junior Knowledge Manager jobs in Indiana are:

What cities in Indiana are hiring for Junior Knowledge Manager jobs?

Cities in Indiana with the most Junior Knowledge Manager job openings:

Junior Knowledge Manager jobs near you
Infographic showing various Junior Knowledge Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Level III Helpdesk / Jr. Systems Administrator

New Albany, IN • On-site

CyberTek MSSP, LLC
See more jobs at CyberTek MSSP, LLCexternal

$40K - $54K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Serve as the escalation point for Tier 1/2/3 helpdesk tickets across the client portfolio via PSA tooling

  • Administer and support Windows and Microsoft 365 environments across multiple client tenants

  • Travel to client sites to perform on-site support and end-user device troubleshooting

Job description

Job Type
Full-time
Description
Cybertek MSSP is seeking a Level III Helpdesk / Jr. Systems Administrator to join our growing managed services team in New Albany, Indiana. In this role, you'll be the boots-on-the-ground technical resource for a portfolio of client sites across the Louisville metro area - maintaining Microsoft-centric environments, supporting end users at remote locations, and delivering the proactive, high-quality service Cybertek clients depend on.
CORE RESPONSIBILITIES
  • Serve as the escalation point for Tier 1/2/3 helpdesk tickets across the client portfolio via PSA tooling
  • Administer and support Windows and Microsoft 365 environments across multiple client tenants
  • Travel to client sites to perform on-site support and end-user device troubleshooting
  • Administer Microsoft 365 services: Exchange Online, SharePoint, Teams, and OneDrive
  • Support hardware and software configurations and deployments
  • Assist with client onboarding, migrations, and infrastructure assessments
  • Maintain accurate client documentation in IT Glue or equivalent platform
  • Participate in on-call rotation for after-hours critical incident response
  • Contribute to automation using PowerShell for routine admin tasks and reporting

Requirements
  • 2-4 years of helpdesk or MSP support experience, with Tier 2/3 escalation ownership
  • Strong proficiency with Windows Server and Windows 10/11 administration
  • Experience with Microsoft 365 admin center and core M365 services
  • Working knowledge of Azure AD / Entra ID and hybrid identity
  • Active Directory: users, OUs, GPOs, DNS, DHCP
  • PowerShell scripting for automation and bulk tasks
  • Valid driver's license and reliable transportation for client site visits
  • Strong communication skills - comfortable working with end users of all technical levels

Preferred
  • Microsoft certifications: MS-102, AZ-104, MD-102, or equivalent
  • Experience with RMM platforms
  • Familiarity with PSA tools
  • Microsoft Intune / endpoint management experience
  • Exposure to BCDR solutions: Datto, Acronis, or Veeam
  • Networking fundamentals: VLANs, VPNs, firewall administration
  • CompTIA A+, Network+, Security+, or equivalent

COMPENSATION & BENEFITS
$40,100 - $54,700 / year (DOE • Indiana market rate)
Benefits
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • PTO + paid holidays
  • Annual certification reimbursement (Microsoft, CompTIA, etc.)
  • Mileage reimbursement for field work, Work Environment
  • Home base: New Albany, IN, office with regular client site visits
  • Primary service area: Louisville metro and Southern Indiana
  • Close-knit MSP team with direct access to senior engineers
  • Fast-paced, varied work - no two client days are the same

ABOUT CYBERTEK MSSP
Cybertek MSSP is a managed security and IT services provider based in New Albany, Indiana, serving businesses across the Louisville metro region. We deliver enterprise-grade IT management, cybersecurity, and cloud services to clients who depend on us to keep their operations running. Our team is hands-on, technically sharp, and committed to doing right by every client we serve.
EQUAL OPPORTUNITY STATEMENT
Cybertek MSSP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. We are committed to building a diverse and inclusive team.

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