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Journeys Customer Service Jobs (NOW HIRING)

Alphabe Insight Inc

Customer Service Officer

Houston, TX · On-site

$15.75 - $17.50/hr

Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys ... Job Summary We are seeking a dedicated Customer Service Officer to provide professional support to ...

Alphabe Insight

Customer Service Representative

Tampa, FL

$14.50 - $19.75/hr

Customer Service Representative At Entertainment Travel Associates, we specialize in providing ... Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys ...

Alphabe Insight Inc

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys ... Job Summary We are seeking a Customer Service Representative who is passionate about delivering ...

Rocket Express

Customer Service Associate

Midvale, UT

$16/hr

If so our, full-time Customer Service Associate at Rocket Express located at 150 W 7200 South ... You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where ...

Rocket Express

Customer Service Associate

Boise, ID

$16/hr

If so our, part-time Customer Service Associate at Rocket Express located at 12345 W. Fairview ... You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where ...

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All JobsJourneys Customer Service Jobs

Journeys Customer Service information

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$24.5K

$58K

$101K

How much do journeys customer service jobs pay per year?

As of Jun 20, 2026, the average yearly pay for journeys customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are Journeys Customer Service representatives?

Journeys Customer Service representatives are employees who assist customers with inquiries, issues, and requests related to Journeys products and services. They handle tasks such as processing orders, managing returns and exchanges, addressing complaints, and providing product information. These representatives are typically available via phone, email, or online chat, and play a crucial role in ensuring customer satisfaction and loyalty. Their goal is to resolve problems efficiently and create a positive shopping experience for every customer.

What are the key skills and qualifications needed to thrive as a Journeys Customer Service representative, and why are they important?

To excel as a Journeys Customer Service representative, you need strong interpersonal skills, problem-solving abilities, and a basic understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and inventory management tools is common. Exceptional communication, patience, and the ability to remain calm under pressure are vital soft skills for this role. These abilities ensure positive customer experiences, efficient issue resolution, and contribute to overall store success.

What is the difference between Journeys Customer Service vs Retail Customer Service Associate?

AspectJourneys Customer ServiceRetail Customer Service Associate
Required CredentialsHigh school diploma or equivalent; training provided on the jobHigh school diploma or equivalent; training provided on the job
Work EnvironmentClothing retail stores, customer-facing rolesClothing retail stores, customer-facing roles
Employer & IndustryJourneys, fashion retail industryVarious retail stores, fashion retail industry
Common Search & ComparisonCustomer service roles in fashion retailCustomer service roles in retail stores

Both Journeys Customer Service and Retail Customer Service Associate roles involve assisting customers in clothing retail stores. They typically require similar credentials and work in comparable environments within the fashion retail industry. The main difference lies in branding and specific store policies, but overall, they serve similar customer service functions in retail settings.

How does a Journeys Customer Service representative typically interact with other departments to resolve customer issues?

As a Journeys Customer Service representative, you will frequently collaborate with other teams such as inventory management, shipping, and store operations. When a customer has a product or order issue, you may need to coordinate with these departments to track shipments, check stock availability, or process returns and exchanges. Effective communication and teamwork are essential, as you'll often act as the bridge between the customer and various internal teams to ensure a smooth, positive resolution.
More about Journeys Customer Service jobs
What cities are hiring for Journeys Customer Service jobs? Cities with the most Journeys Customer Service job openings:
What states have the most Journeys Customer Service jobs? States with the most job openings for Journeys Customer Service jobs include:
What job categories do people searching Journeys Customer Service jobs look for? The top searched job categories for Journeys Customer Service jobs are:
Journeys Customer Service jobs near you
Infographic showing various Journeys Customer Service job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Representative

Alphabe Insight Inc

Houston, TX • On-site

$49K - $59K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago

Job description

Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Position Overview:
The Customer Service Representative will provide excellent service and support to customers by addressing inquiries and ensuring satisfaction with company products and services. This role is perfect for someone who enjoys helping people and solving problems.
Responsibilities:
  • Respond to customer questions via phone, email, or in person
  • Process orders, returns, and account updates
  • Maintain accurate records of customer interactions
  • Collaborate with internal teams to resolve issues promptly
  • Provide information about products, services, and promotions

Qualifications
  • High school diploma or equivalent
  • Previous experience in customer service preferred but not required
  • Friendly, professional communication style
  • Strong problem-solving and organizational skills
  • Basic computer proficiency

Additional Information
Benefits:
  • Competitive annual salary ($49,000 - $59,000)
  • Professional growth and career development opportunities
  • Supportive and collaborative work environment
  • Comprehensive health, dental, and vision insurance
  • Paid time off and company holidays
  • On-site training and mentorship programs

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