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Journey Management Jobs (NOW HIRING)

National Debt Relief, LLC.

Customer Journey Manager

$99K - $114K/yr

This is not a narrow campaign management role. It is a high-agency operator role for someone who ... Responsibilities * Lifecycle Strategy, Campaigns & Journey Performance * Own lifecycle and ...

MAPFRE

CXUX Design Research & Program Manager

Webster, MA · On-site

$115K - $140K/yr

Journey Management Strategy: Lead journey metrics, taxonomy development, and visualization practices with front-facing business teams across the organization. * Journey Management Adoption: Work with ...

Texas Dow Employees Credit Union

Support efforts to refine the journey management discipline: * Identifies and prioritizes improvements to the journey management process itself, including data, processes and technology. * Tracks and ...

Everpure

Sr. Journey Manager

Santa Clara, CA

THE ROLE As a Journey Manager, you will be the architect of high-impact buyer experiences, transforming complex campaign strategies into seamless, cross-channel micro-journeys. Sitting within Growth ...

Everpure

Sr. Journey Manager

Santa Clara, CA · On-site

$168K - $252K/yr

THE ROLE As a Journey Manager, you will be the architect of high-impact buyer experiences, transforming complex campaign strategies into seamless, cross-channel micro-journeys. Sitting within Growth ...

TheyDo

Enterprise Account Executive

$260K - $280K/yr

Our AI-powered journey management platform helps the world's largest enterprises align around what matters most: their customers. By bringing scattered data and teams together, we empower smarter ...

MaxIQ

Head of Product Management

San Francisco, CA

$274K - $287K/yr

As pioneers of the Agentic AI‑driven Customer Journey Platform, we are creating a new and essential category in enterprise SaaS. Head of Product Management - MaxIQ The Head of Product Management ...

ESP Engineered

Head of Product Management

San Francisco, CA

$274K - $287K/yr

As pioneers of the Agentic AI-driven Customer Journey Platform, we are creating a new and essential category in enterprise SaaS. Role Overview The Head of Product Management will lead MaxIQ's entire ...

Northern Impact

Senior Director of CRM

Chicago, IL · On-site

Design and assess customer journey maps to identify and quantify touchpoints, optimizing the ... Enhance CRM channel performance, including direct mail, email, and SMS marketing, to drive both top ...

Northern Impact

Senior Director of CRM

Chicago, IL

Design and assess customer journey maps to identify and quantify touchpoints, optimizing the ... Enhance CRM channel performance, including direct email, SMS marketing--to drive top‑line revenue ...

Family Inceptions

Surrogacy Journey Partner

Atlanta, GA · Remote

$60K - $90K/yr

Receive dedicated support from a personal Journey Manager. * Participate in a structured, guided medical process. * Help individuals and couples build their families. Compensation Base compensation ...

Journey Hospice

Chaplain - Journey

Downingtown, PA

I am proud to work here and to be part of this LSMNJ Team!" "All the managers are very friendly and ... Journey Hospice has a rewarding and fulfilling position for a per diem (as needed) Chaplain to ...

Journey Hospice

Chaplain - Journey

Caldwell, NJ

$35/hr

I am proud to work here and to be part of this LSMNJ Team!" "All the managers are very friendly and ... Journey Hospice has a rewarding and fulfilling position for a per diem (as needed) Chaplain to ...

Vanguard

Digital Marketing Manager

Malvern, PA

Digital journey development * Design and launch integrated digital experiences for financial advisors in partnership with your aligned Client Journey Management team. * Build and deploy trigger-based ...

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Journey Management information

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$13

$57

$104

How much do journey management jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for journey management in the United States is $57.95, according to ZipRecruiter salary data. Most workers in this role earn between $44.23 and $67.79 per hour, depending on experience, location, and employer.

What does a journey manager do?

A journey manager oversees the planning, coordination, and execution of transportation routes and logistics to ensure safe and efficient travel for employees or clients. They monitor schedules, manage risks, and use tools like GPS and route optimization software to improve travel efficiency and safety. Strong organizational and communication skills are essential for this role.

What job makes 10,000 a month without a degree?

In journey management, high earnings of $10,000 or more per month are uncommon without specialized experience or certifications. Typically, roles in logistics, transportation, or fleet coordination may offer high pay, especially with extensive industry knowledge and strong organizational skills, but such salaries often require years of experience or managerial responsibilities.

What are some common challenges faced by professionals in Journey Management, and how can they be addressed?

Professionals in Journey Management often encounter challenges such as coordinating complex travel logistics, ensuring compliance with safety protocols, and responding to unforeseen disruptions like route changes or emergencies. Effective communication with drivers, passengers, and other stakeholders is essential to address these issues quickly. Utilizing journey management software and maintaining up-to-date contingency plans can help streamline operations and ensure the safety and efficiency of all travel activities. Regular training and debriefings also support continuous improvement in managing these challenges.

What is journey management?

Journey management is the process of planning, monitoring, and controlling the movement of people and vehicles to ensure safety and efficiency, particularly in industries where travel involves significant risks. It includes assessing routes, setting travel protocols, monitoring journeys in real-time, and responding to incidents or emergencies. This practice is commonly used in sectors like oil and gas, mining, and logistics to mitigate travel-related risks such as accidents, delays, or security threats. Effective journey management helps organizations protect their employees, assets, and reputation while complying with safety regulations.

What jobs pay 200,000 a year in the USA?

In the field of journey management, senior roles such as Director of Transportation or Logistics Manager can reach or exceed $200,000 annually, especially with extensive experience and certifications. High-level positions in transportation planning, supply chain leadership, or operations management often offer salaries in this range, particularly in large organizations or with specialized skills in route optimization and safety compliance.

What jobs pay 2000 a day?

In the field of journey management, high-paying roles such as senior logistics managers or project directors can earn around $2,000 per day, especially with extensive experience and certifications. These roles often involve overseeing complex transportation plans, risk assessments, and safety protocols in industries like oil and gas, construction, or large-scale logistics. Compensation varies based on industry, location, and level of responsibility.

What is the difference between Journey Management vs Route Planning?

AspectJourney ManagementRoute Planning
FocusOverseeing and coordinating entire travel operations, including safety, compliance, and real-time adjustmentsDesigning optimal travel routes based on distance, time, and resources
CredentialsOften requires safety certifications, logistics experienceRequires geographic knowledge, mapping skills
Work EnvironmentField operations, transportation companies, logistics firmsPlanning offices, logistics departments
UsageUsed for managing complex journeys, especially in transportation and logisticsUsed for creating efficient travel routes before trips

Journey Management and Route Planning are related but distinct roles. Journey Management focuses on overseeing the entire travel process, ensuring safety and compliance, while Route Planning involves designing the most efficient routes. Both roles are essential in transportation and logistics industries, but they serve different stages of the travel process.

What are the key skills and qualifications needed to thrive in Journey Management, and why are they important?

To excel in Journey Management, you need strong organizational skills, risk assessment abilities, and a background in logistics or transportation safety, often supported by relevant certifications such as defensive driving or fleet safety. Familiarity with journey management software, GPS tracking systems, and incident reporting platforms is typically required. Exceptional attention to detail, proactive communication, and problem-solving skills help ensure safety and efficiency in planning and monitoring journeys. These competencies are crucial to mitigate risks, maintain compliance, and protect personnel and assets during travel operations.
More about Journey Management jobs
What states have the most Journey Management jobs? States with the most job openings for Journey Management jobs include:
What job categories do people searching Journey Management jobs look for? The top searched job categories for Journey Management jobs are:
Journey Management jobs near you
Infographic showing various Journey Management job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $120,531 per year, or $57.9 per hour.
Journey Management & Service Design Consultant

Journey Management & Service Design Consultant

Aquent

Atlanta, GA • On-site

$70 - $76/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Placement Type:
Temporary
Salary:
$70-76 Hourly
W2, hourly with benefits
Start Date:
Jun 29, 2026
Aquent is partnering with a leading Fortune 500 retailer to identify a Journey Management & Service Design Consultant for a contract opportunity supporting enterprise customer experience initiatives.
This role will help scale journey management practices across the organization by facilitating workshops, driving adoption of customer journey tools and processes, and helping teams integrate customer insights into decision-making. If you're passionate about service design, customer experience strategy, and organizational transformation, we'd love to connect.
What You'll Do
  • Lead customer journey mapping and service design workshops
  • Support the adoption of JourneyTrack and journey intelligence workflows
  • Facilitate cross-functional collaboration sessions
  • Create journey management templates, playbooks, and best practices
  • Partner with CX, product, and business stakeholders
  • Analyze customer journey insights and pain points
  • Help integrate customer experience data into operational processes
  • Support change management and adoption efforts
  • Explore opportunities to leverage AI within journey management practices
  • Serve as a subject matter expert and coach for journey management methodologies

What You'll Bring
  • 6+ years facilitating workshops and cross-functional sessions
  • Experience in service design, customer experience, journey management, or design thinking
  • Strong change management and organizational adoption experience
  • Experience creating customer journey maps and service blueprints
  • Ability to influence stakeholders across large organizations
  • Strong communication and presentation skills
  • Experience translating customer insights into actionable recommendations

Nice to Have
  • JourneyTrack experience
  • Journey Intelligence platforms
  • Retail industry experience
  • Human-centered design certifications
  • Prosci or change management certifications
  • UX research experience
  • Experience applying AI within CX or journey management programs

Why Apply
  • Help shape customer experience strategy at enterprise scale
  • Lead highly visible transformation initiatives
  • Work with senior cross-functional stakeholders
  • Influence how customer insights drive business decisions
  • Gain exposure to emerging AI applications in journey management

The target hiring compensation range for this role is $70 to $76/hr. Compensation is based on several factors, including but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium.
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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