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Journey Management Jobs (NOW HIRING)

Autodesk

$96K/yr

We are using Journey Management as a modern way of collaboration to deliver experiences for our customers, partners, and employees to drive the throughline from insights to execution. You will be ...

National Debt Relief, LLC.

Customer Journey Manager

$99K - $114K/yr

This is not a narrow campaign management role. It is a high-agency operator role for someone who ... Responsibilities * Lifecycle Strategy, Campaigns & Journey Performance * Own lifecycle and ...

CourtAvenue

$80 - $90/hr

What you need Required: * 5+ years in marketing operations, campaign management, marketing ... Direct AJO campaign execution and journey management. * AEP audiences, segments, and activation ...

Voto Consulting LLC

Change Manager

Tampa, FL · On-site

Master proficiency in Journey Management is recommended. * Master proficiency in Organizational Strategy, Stakeholder Management, and Change Analytics is suggested. * Apply deep expertise to design ...

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Journey Management information

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$13

$57

$104

How much do journey management jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for journey management in the United States is $57.95, according to ZipRecruiter salary data. Most workers in this role earn between $44.23 and $67.79 per hour, depending on experience, location, and employer.

What does a journey management do?

A journey management professional plans, monitors, and coordinates travel routes to ensure safety, efficiency, and compliance with company policies. They often use GPS tools, risk assessments, and communication systems to oversee journeys, especially in industries like transportation, logistics, or oil and gas. The role requires strong organizational skills and knowledge of safety protocols.

What are some common challenges faced by professionals in Journey Management, and how can they be addressed?

Professionals in Journey Management often encounter challenges such as coordinating complex travel logistics, ensuring compliance with safety protocols, and responding to unforeseen disruptions like route changes or emergencies. Effective communication with drivers, passengers, and other stakeholders is essential to address these issues quickly. Utilizing journey management software and maintaining up-to-date contingency plans can help streamline operations and ensure the safety and efficiency of all travel activities. Regular training and debriefings also support continuous improvement in managing these challenges.

What is the difference between Journey Management vs Route Planning?

AspectJourney ManagementRoute Planning
FocusOverseeing and coordinating entire travel operations, including safety, compliance, and real-time adjustmentsDesigning optimal travel routes based on distance, time, and resources
CredentialsOften requires safety certifications, logistics experienceRequires geographic knowledge, mapping skills
Work EnvironmentField operations, transportation companies, logistics firmsPlanning offices, logistics departments
UsageUsed for managing complex journeys, especially in transportation and logisticsUsed for creating efficient travel routes before trips

Journey Management and Route Planning are related but distinct roles. Journey Management focuses on overseeing the entire travel process, ensuring safety and compliance, while Route Planning involves designing the most efficient routes. Both roles are essential in transportation and logistics industries, but they serve different stages of the travel process.

What are the key skills and qualifications needed to thrive in Journey Management, and why are they important?

To excel in Journey Management, you need strong organizational skills, risk assessment abilities, and a background in logistics or transportation safety, often supported by relevant certifications such as defensive driving or fleet safety. Familiarity with journey management software, GPS tracking systems, and incident reporting platforms is typically required. Exceptional attention to detail, proactive communication, and problem-solving skills help ensure safety and efficiency in planning and monitoring journeys. These competencies are crucial to mitigate risks, maintain compliance, and protect personnel and assets during travel operations.
More about Journey Management jobs
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Journey Management jobs near you
Infographic showing various Journey Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $120,531 per year, or $57.9 per hour.

Transportation Journey Management Coordinator

FLOGISTIX LP

Midland, TX • On-site

Other

Posted 6 days ago

Job description

Roles & Responsibilities
The Transportation Journey Management Coordinator is responsible for coordinating transportation activities to ensure the safe, efficient, and compliant movement of personnel, equipment, and materials. This role oversees and enforces journey plans, conducts transportation risk assessments, and monitors Real time alerts to collaborate with operations teams in efforts of minimizing transportation related risks while maintaining operational efficiency.
Key Responsibilities
  • Enforce and collaborate with operations to review and approve journey management plans for personnel.
  • Conduct route risk assessments and identify potential transportation hazards.
  • Monitor ongoing journeys and maintain communication with drivers and field personnel.
  • Ensure appropriate contingency plans are in place for transportation emergencies.

Safety & Compliance
  • Promote and enforce transportation safety policies, procedures, and regulatory requirements.
  • Monitor real time driver alerts, performance, vehicle inspections, and journey management standards.
  • Investigate transportation incidents, near misses, and safety concerns.

Communication & Reporting
  • Serve as the primary point of contact for journey management activities.
  • Provide real-time updates regarding transportation status and operational impacts.
  • Maintain accurate transportation records, reports, and performance metrics.
  • Prepare daily reports on transportation safety and efficiency.
  • Emergency Response
  • Support emergency response activities involving transportation incidents.
  • Coordinate communication during vehicle breakdowns, accidents, or severe weather events.

Education, Qualifications & Experience
  • High school diploma or equivalent required
  • Fleet maintenance, transportation Journey management, logistics, or related experience preferred.
  • Proficient in Microsoft Office Suite, including Excel, Word, and Outlook.
  • Knowledge of Department of Transportation (DOT) regulations.
  • Oil & gas or mixed fleet operational experience strongly preferred
  • Emergency Response and Incident investigation Experience preferred.
  • Experience with IVMS systems is strongly preferred.

Knowledge, Skills & Abilities
  • Strong understanding of transportation safety and journey management processes.
  • Ability to assess risk and make sound operational decisions.
  • Excellent problem-solving and analytical skills.
  • Strong attention to detail and documentation accuracy.
  • Ability to communicate effectively with drivers, field personnel, management, and contractors.
  • Proficiency in transportation tracking and fleet management software

Working Conditions
Environmental
  • Office-based with periodic field exposure to field locations, yards, and fleet assets.

Hours/Shifts
  • Standard business hours with flexibility as needed to support operations, audits, or compliance events.

Physical Demands
  • Primarily sedentary office work.
  • Occasional walking, standing, bending, and light lifting (up to 25 lbs) when conducting audits or inspections.

Education, Qualifications & Experience
  • High school diploma or equivalent required
  • Fleet maintenance, transportation Journey management, logistics, or related experience preferred.
  • Proficient in Microsoft Office Suite, including Excel, Word, and Outlook.
  • Knowledge of Department of Transportation (DOT) regulations.
  • Oil & gas or mixed fleet operational experience strongly preferred
  • Emergency Response and Incident investigation Experience preferred.
  • Experience with IVMS systems is strongly preferred.

Knowledge, Skills & Abilities
  • Strong understanding of transportation safety and journey management processes.
  • Ability to assess risk and make sound operational decisions.
  • Excellent problem-solving and analytical skills.
  • Strong attention to detail and documentation accuracy.
  • Ability to communicate effectively with drivers, field personnel, management, and contractors.
  • Proficiency in transportation tracking and fleet management software

Working Conditions
Environmental
  • Office-based with periodic field exposure to field locations, yards, and fleet assets.

Hours/Shifts
  • Standard business hours with flexibility as needed to support operations, audits, or compliance events.

Physical Demands
  • Primarily sedentary office work.
  • Occasional walking, standing, bending, and light lifting (up to 25 lbs) when conducting audits or inspections.

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