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Jamf Remote Jobs (NOW HIRING)

Aretum

Tier II Support Technician - Junior

Arlington, VA · On-site +1

$24.75 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote access software, VPN technologies, and secure connectivity solutions. * Configure, enroll, and troubleshoot mobile devices using enterprise mobile device management platforms such as JAMF ...

Aalyria

IT Systems Engineer

Livermore, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Administer macOS and Windows endpoints using MDM platforms (Jamf Pro, Intune) * Manage device ... Manage VPN, network segmentation, and secure remote access tooling * Write and maintain ...

New

Aretum

Tier II Support Technician - Junior

Arlington, VA · Remote

$22 - $30.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote access software, VPN technologies, and secure connectivity solutions. * Configure, enroll, and troubleshoot mobile devices using enterprise mobile device management platforms such as JAMF ...

Aalyria

IT Systems Engineer

Livermore, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Administer macOS and Windows endpoints using MDM platforms (Jamf Pro, Intune) * Manage device ... Manage VPN, network segmentation, and secure remote access tooling * Write and maintain ...

New

Aretum

Tier III Support Technician

Arlington, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Experience with MDM tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.

Lattice

Senior Manager, IT

$134K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead endpoint-management and device-compliance evolution, including Jamf-to-Iru migration, Mac ... Own employee-support readiness for SF/NY office IT infrastructure, remote-work support, AV ...

Aretum

Tier III Support Technician

Arlington, VA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Experience with MDM tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.

Tierpoint

Sr Automation Engineer

$101K - $155K/yr

Intune, Jamf * HCM: Dayforce * Python experience is also a plus Pay Transparency TierPoint is ... Pay Range $101,000.00 - $155,161.86 #LI-EW1 #LI-Remote

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Secret required Remote Rate: $40/hr. to $60/hr. commensurate with experience System One IT is ... Experience with JAMF Pro for macOS endpoint management * Microsoft certification in endpoint ...

Aretum

Tier II Support Technician - Senior

Arlington, VA · Remote

$22 - $30.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Experience with MDM tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Secret required Remote Rate: $40/hr. to $60/hr. commensurate with experience System One IT is ... Experience with JAMF Pro for macOS endpoint management * Microsoft certification in endpoint ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Secret required Remote Rate: $40/hr. to $60/hr. commensurate with experience System One IT is ... Experience with JAMF Pro for macOS endpoint management * Microsoft certification in endpoint ...

Aretum

Tier II Support Technician - Senior

Arlington, VA · On-site +1

$24.75 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Experience with MDM tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.

Terzo

Staff IT Security

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This includes managing and evolving tools like Defender, Jamf, 1Password, Twingate, Entra ID, and ... Experience managing a ZTNA stack (Twingate, Cloudflare Access, Zscaler, or similar) in a remote ...

Mondo

Endpoint Architect

Racine, WI · Remote

$55 - $70/hr

  • Medical

  • Dental

  • Vision

  • Retirement

REMOTE Start Date: ASAP Duration: 6 Month Contract Compensation Range: $55-$70/hr Benefits ... Deep expertise in modern endpoint management platforms, including Intune, Autopilot, JAMF, and ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Secret required Remote Rate: $40/hr. to $60/hr. commensurate with experience System One IT is ... Experience with JAMF Pro for macOS endpoint management * Microsoft certification in endpoint ...

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All JobsJamf JobsJamf Remote Jobs

Jamf Remote information

See salary details

$36K

$84.1K

$131.5K

How much do jamf remote jobs pay per year?

As of Aug 13, 2026, the average yearly pay for jamf remote in the United States is $84,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What does a Jamf Remote administrator do?

A Jamf Remote specialist is responsible for managing and supporting Apple devices (such as Macs, iPads, and iPhones) within an organization using the Jamf platform. Their duties typically include deploying software, configuring device settings, troubleshooting issues remotely, and ensuring security compliance across devices. They often work with IT teams to streamline device management and improve user experiences. Working remotely, they leverage tools like Jamf Pro to monitor, update, and enforce policies without needing to be physically present. This role is essential for organizations with distributed workforces using Apple products.

What are the key skills and qualifications needed to thrive as a Jamf Remote administrator?

To thrive as a Jamf Remote Administrator, you need expertise in Apple device management, macOS/iOS troubleshooting, and a solid understanding of IT security best practices, often backed by certifications like Jamf Certified Associate or Jamf Certified Tech. Familiarity with the Jamf Pro platform, remote management tools, and scripting languages such as Bash or Python is essential. Strong problem-solving skills, effective communication, and the ability to work independently are critical soft skills for remote collaboration and support. These competencies ensure seamless device management, security compliance, and efficient support for distributed teams.

How does working remotely as a Jamf administrator impact collaboration with IT and end users?

As a remote Jamf Administrator, you will collaborate closely with IT teams and end users primarily through digital channels such as email, chat platforms, and video conferencing. Effective communication is essential, as you’ll need to diagnose issues, deploy updates, and enforce security policies without in-person interaction. While remote work offers flexibility, it also requires proactive outreach and clear documentation to ensure smooth device management and user support. Regular virtual meetings and screen-sharing sessions help maintain strong team connections and effective troubleshooting.

What is the difference between Jamf Remote vs Jamf Pro?

FeatureJamf RemoteJamf Pro
PurposeRemote device management and supportComprehensive device management, deployment, and security
CapabilitiesRemote troubleshooting, software updatesDevice inventory, configuration, security policies, automation
Work EnvironmentIT support teams managing Apple devicesIT administrators managing large-scale Apple device deployments
CredentialsIT support certifications, Apple device knowledgeIT management certifications, Apple device expertise

Jamf Remote is focused on remote troubleshooting and support for Apple devices, ideal for IT support teams. Jamf Pro offers a broader suite of device management tools, suitable for large organizations needing comprehensive control over their Apple fleet.

More about Jamf Remote jobs
What cities are hiring for Jamf Remote jobs? Cities with the most Jamf Remote job openings:
What are the most commonly searched types of Jamf jobs? The most popular types of Jamf jobs are:
What states have the most Jamf Remote jobs? States with the most job openings for Jamf Remote jobs include:
What job categories do people searching Jamf Remote jobs look for? The top searched job categories for Jamf Remote jobs are:
Jamf Remote jobs near you
Infographic showing various Jamf Remote job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 1% Part Time, 1% Temporary, and 10% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $84,113 per year, or $40.4 per hour.

Tier II Support Technician - Junior

Aretum

Arlington, VA • On-site, Remote

$24.75 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Client Suitability Eligibility
About Aretum
Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to customers across the defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve complex operational challenges. We invest in our people and foster a culture centered on collaboration, inclusion, accountability, and professional growth.
Job Summary
Aretum is seeking a Tier II Support Technician - Junior to provide advanced technical support for end users across Windows, macOS, iOS, and Android environments. This position will diagnose and resolve escalated hardware, software, access, connectivity, and mobile device issues; administer user accounts; and document work through established incident, change, and knowledge management processes. The technician will deliver responsive customer service while supporting both onsite and remote users in a fast-paced enterprise environment.
Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.
Responsibilities
  • Provide Tier II technical support for escalated end-user hardware, software, mobile device, printer, peripheral, account, and connectivity issues.
  • Configure, troubleshoot, and support commercial off-the-shelf software and hardware across Windows, macOS, iOS, and Android environments.
  • Diagnose and resolve advanced technical issues involving operating systems, applications, authentication, user access, network connectivity, and device performance.
  • Use TCP/IP tools, protocol commands, and structured troubleshooting methods to identify and resolve technical issues.
  • Administer Active Directory user accounts, group memberships, permissions, password resets, and access requests in accordance with established procedures.
  • Support Microsoft Windows, Microsoft 365 applications, Office 365 ProPlus, SharePoint, and Exchange Online.
  • Support remote users through remote access software, VPN technologies, and secure connectivity solutions.
  • Configure, enroll, and troubleshoot mobile devices using enterprise mobile device management platforms such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
  • Create, update, and manage incident, change, and knowledge records within an IT service management platform such as BMC Helix or Remedy.
  • Analyze recurring user issues, identify root causes, and recommend improvements to troubleshooting procedures, documentation, and service delivery.
  • Escalate unresolved or high-impact issues to senior technical teams and coordinate follow-through until service is restored.
  • Communicate clearly and professionally with end users, technical teams, management, and executive-level personnel.
  • Develop and maintain technical documentation, troubleshooting guides, and knowledge articles.
  • Work independently and collaboratively, prioritize competing requests, meet service-level expectations, and assist with onsite equipment deployment or relocation as needed.

Requirements
  • At least five years of advanced-level experience supporting Windows, macOS, iOS, and Android operating systems.
  • At least five years of experience administering Active Directory users and accounts.
  • At least five years of experience supporting Microsoft Windows and Microsoft 365 applications.
  • At least three years of experience supporting clients through remote access software.
  • At least three years of experience supporting VPN and secure remote connectivity.
  • At least five years of experience using incident, change, or knowledge management systems, such as BMC Helix or Remedy.
  • Experience supporting Microsoft Office 365 ProPlus, SharePoint, and Exchange Online.
  • Experience supporting iOS and Android mobile operating systems.
  • Experience with mobile device management tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
  • Working knowledge of physical, network, and application layers, including TCP/IP troubleshooting tools and protocol commands.
  • Strong customer service, verbal communication, written communication, and interpersonal skills.
  • Ability to communicate professionally with executive-level staff, management, technical teams, and end users.
  • Ability to operate effectively in a fast-paced environment, manage competing priorities, and meet tight deadlines.
  • Ability to work both independently and with supervision, depending on operational requirements.
  • Ability to lift and move equipment weighing up to 50 pounds as needed for onsite hardware support.

Preferred Qualifications
  • CompTIA certification, such as A+, Network+, or Security+.
  • Microsoft 365 certification.
  • ITIL Foundation certification.
  • College degree in information technology, computer science, information systems, or a related field.
  • Other relevant, industry-recognized information technology certifications.

Travel Requirements
This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible.
EEO Statement
Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
If you require reasonable accommodation during the hiring process due to a disability, please contact hr@aretum.com for assistance.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
This position requires authorization to work in the United States. Additional citizenship, residency, clearance, or suitability requirements may apply based on federal client requirements.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Family Leave (Maternity, Paternity)
  • Short-Term & Long-Term Disability
  • Training & Development

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