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Ivr Jobs in Georgia (NOW HIRING)

OneOncology LLC

Treatment Analyst

Atlanta, GA · On-site

Provides feedback to IVR/Treatment Analysis supervisor regarding documentation issues and payer issues with non-covered chemotherapy drugs. * Coordinate with clinic staff to inform them of any ...

Piedmont Cancer Institute

Treatment Analyst

Atlanta, GA · On-site

$26/hr

Provides feedback to IVR/Treatment Analysis supervisor regarding documentation issues and payer issues with non-covered chemotherapy drugs. * Coordinate with clinic staff to inform them of any ...

Keybank

Lead AI Engineer

Atlanta, GA

$96K - $181K/yr

Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. * Lead the technical architecture, engineering design, and implementation of AI-driven ...

Zelis

Director, Contact Center Technology

Atlanta, GA · On-site

Drive modernization initiatives across voice, digital channels, IVR, routing, self-service, AI, automation, analytics, and workforce enablement. * Evaluate emerging technologies and industry trends ...

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See Georgia salary details

$8.9K

$12.2K

$17K

How much do ivr jobs pay per month?

As of Aug 7, 2026, the average monthly pay for ivr in Georgia is $12,243.50, according to ZipRecruiter salary data. Most workers in this role earn between $10,375.00 and $13,016.67 per month, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the IVR position?

To thrive as an IVR (Interactive Voice Response) Specialist, you need a solid understanding of telephony systems, call flow design, and experience with scripting or programming languages related to IVR platforms. Familiarity with tools such as Genesys, Avaya, Cisco, or cloud-based IVR solutions is highly advantageous, and certifications in these systems can enhance your credentials. Strong analytical thinking, problem-solving skills, and effective communication are important for collaborating with stakeholders and translating business requirements into technical solutions. These skills are critical for ensuring smooth and user-friendly IVR experiences that improve customer satisfaction and operational efficiency.

What is an IVR?

An IVR (Interactive Voice Response) job involves designing, developing, and maintaining automated phone systems that interact with callers through voice or keypad inputs. Professionals in this role configure call routing, integrate IVR systems with databases, and optimize user experience. They may also troubleshoot issues, update scripts, and ensure seamless communication between the system and customers. IVR jobs are common in customer service, banking, healthcare, and telecommunications industries.

What does an IVR do?

As an IVR Specialist, your typical day involves designing, developing, and maintaining IVR flows based on business needs, as well as troubleshooting and optimizing existing scripts to enhance caller experiences. You’ll collaborate with cross-functional teams such as IT, customer service, and business analysts to gather requirements and test new features before deployment. Routine tasks may include monitoring system performance, analyzing call data, and providing documentation or user support for internal stakeholders. This mix of technical and collaborative work ensures the IVR system consistently meets user expectations and business goals.

What are popular job titles related to Ivr jobs in Georgia? For Ivr jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Ivr jobs in Georgia look for? The top searched job categories for Ivr jobs in Georgia are:
What cities in Georgia are hiring for Ivr jobs? Cities in Georgia with the most Ivr job openings:
Ivr jobs near you
Infographic showing various Ivr job openings in Georgia as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $146,922 per year, or $70.6 per hour.

IVR Business Analyst

Agile Enterprise Solutions

Atlanta, GA

Full-time

Re-posted 5 days ago

Job description

Job Description
Business Analyst Profile in IVR. Good understanding of IVR features and Domain, Strong Knowledge of Industry best practices . Excellent Analytical skills and Communication ,
Experience: 12+ Years
contact : 972-427-1833


Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Agile Enterprise Solutions

Sourced by ZipRecruiter

AgileES offers a wide gamut of staffing solutions that are best aligned with requirements of the clients to bring super-colossal benefits for the clients At AgileES, every project whether it is small or big, is looked upon with equal proportion of close attention and commitment. For us, all clients are incomparably invaluable. We listen to our clients and come up with the customized hiring solutions to fulfill all recruitment needs. We are with you every step of the way… the way towards peerless success in business by helping you hire the right people with right business acumen, acuity, intelligence and ingenuity.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Frisco, TX, US

Year founded

2005

Social media

Facebook

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