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Ivr Consultant Jobs (NOW HIRING)

ClifyX

IVR Tester

Charlotte, NC · On-site

Required : • 3 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact center testing. • IVR testing experience utilizing cloud based IVR technology ...

Arete Technologies, Inc.

IVR Test Lead

Lansing, MI · On-site

$48.25 - $65.75/hr

Company Description Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing ... The IVR Test Lead will lead the System Integration test for a complex IVR & contact center and ...

Arete Technologies, Inc.

IVR Tester

Lansing, MI · On-site

Company Description Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing ... Title: IVR QA Analyst/SA6 Locations: Dimondale, MI Postion Type: Contract Duration: 6 + Months ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are a global IT services and consulting company that brings together enterprise and start-up ... We are looking for a Senior Java IVR Application Developer to join our voice/contact center ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are a global IT services and consulting company that brings together enterprise and start-up ... We are looking for a Senior Java IVR Application Developer to join our voice/contact center ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are a global IT services and consulting company that brings together enterprise and start-up ... We are looking for a Senior Java IVR Application Developer to join our voice/contact center ...

Miratech

Senior Java IVR Application Developer

$58.50 - $74.75/hr

We are a global IT services and consulting company that brings together enterprise and start-up ... We are looking for a Senior Java IVR Application Developer to join our voice/contact center ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are a global IT services and consulting company that brings together enterprise and start-up ... We are looking for a Senior Java IVR Application Developer to join our voice/contact center ...

Arete Technologies, Inc.

IVR Test Analyst

Lansing, MI · On-site

Company Description Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing ... Description: IVR Test Analyst Years of Experience: 3 or more years of experience as a testing ...

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Ivr Consultant information

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$10

$41

$87

How much do ivr consultant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for ivr consultant in the United States is $41.55, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $49.52 per hour, depending on experience, location, and employer.

What does an IVR consultant do?

An IVR (Interactive Voice Response) Consultant specializes in designing, implementing, and optimizing phone-based automated systems that interact with callers through voice and keypad inputs. Their responsibilities include analyzing business requirements, creating call flow designs, integrating IVR systems with databases and CRM platforms, and ensuring a seamless customer experience. IVR Consultants also troubleshoot system issues, recommend improvements, and may assist in selecting the right IVR technology for an organization.

What are the key skills and qualifications needed to thrive as an IVR consultant?

To thrive as an IVR Consultant, you need expertise in telephony systems, voice user interface design, and a strong background in computer science or a related field. Familiarity with IVR platforms (such as Genesys, Avaya, or Cisco), scripting languages, and experience with speech recognition technologies are typically required. Excellent communication, problem-solving abilities, and project management skills help you effectively translate client needs into efficient IVR solutions. These skills ensure the delivery of user-friendly, reliable IVR systems that enhance customer experience and operational efficiency.

What are some typical challenges IVR consultants face when implementing new systems for clients?

IVR Consultants often encounter challenges such as integrating new IVR solutions with legacy systems, ensuring seamless user experience, and meeting diverse client requirements. Balancing technical constraints with user-friendly design can be complex, especially when tailoring call flows for different industries. Additionally, IVR Consultants must stay updated on evolving telephony technologies and best practices to provide effective and scalable solutions. Frequent collaboration with IT teams, project managers, and stakeholders is essential to overcome these obstacles and deliver successful implementations.

What is the difference between Ivr Consultant vs Call Center Agent?

AspectIvr ConsultantCall Center Agent
CredentialsTechnical knowledge, certifications in telephony or VoIPBasic communication skills, customer service training
Work EnvironmentDesigning and implementing IVR systems, working with IT teamsHandling inbound/outbound calls, customer interactions
Industry UsageTelecommunications, IT services, software companiesCustomer service, sales, support centers

While both roles involve communication technology, an Ivr Consultant focuses on designing and optimizing interactive voice response systems, requiring technical expertise. In contrast, a Call Center Agent primarily handles customer calls, emphasizing communication skills and customer service. Understanding these differences helps clarify career paths and employer expectations in the industry.

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Ivr Consultant jobs near you
Infographic showing various Ivr Consultant job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 88% Full Time, 7% Part Time, and 3% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $86,430 per year, or $41.6 per hour.

Genesys IVR Consultants (Multiple locations) - Full time perm job

Seattle, WA • On-site

E*Pro, Inc.
See more jobs at E*Pro, Inc.external

Full-time

Re-posted 12 days ago

Job description

Company Description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

Job Description
Job Locations:  Charlotte, Phoenix, Dallas, Pennington, Jersey City, Jacksonville, NYC, Seattle
Qualifications

Genesys IVR Consultant
         Ability to think logically and analyze application and business process requirements
         Experience in IVR application development
         Experience in GVP
         Professional experience with VXML and hands on development experience with Nuance Development Framework
         Understanding of the principles of IVR Voice User Interface design
         Demonstrate effective communication (written and verbal)
         Self-driven and be able to work with minimal supervision.
         Experience with Windows Server and Linux Server installations and Administration
         Experience with IIS Web Server, Apache Web Server, TomCat Web Server
         Well-developed sense of urgency and follow through.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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